酒店回复: HiFor late check in you must have had to make arrangements with us by message or call. After investigation it appears you came around midnight. Note check in closes 7pm. While we are flexible we dont have all night check in. As for refund it was paid to ******* and according to policy days were booked and closed to accomodate you. Refunds can be requested *******.
房东和员工对客人的需求反应迅速，热情友好。房源信息上写着“餐厅”，但实际上你可以点餐（当地特色菜不错），不过菜品是当天做的，没有菜单。我相信厨师会根据你的需求烹制食物。我很喜欢这些当地美食。
我通过*******在线预订并支付了Bamboleo的房间。到达Bamboleo后，我等了一会儿，然后老板说没有空房了！他让我去附近的一家Airbnb。我住在了Airbnb，并直接支付了房费。这次在Bamboleo的体验非常糟糕。更糟糕的是，现在*******和Bamboleo都不肯退款！我尝试了很多次，但他们都拒绝了。我觉得*******可能很难和Bamboleo沟通。但我实在无法理解他们为什么不处理我的退款。
糟糕
我根本没在那里住。我晚上到的，根本没人给我房间。我不得不去另一家酒店付钱，但他们不肯退款。千万别在那里订。
我们入住的房间非常舒适干净。房东非常友好、专业且热情周到。旅馆不在主干道上，但房东提供往返各处的接送服务，费用低廉。机场接送服务免费。
The staff was amazing and the area around is pretty calm and quiet.
Staff was absolutely amazing ✌️❤️😎🌴
Friendly staff and close to the airport.
great spot..terrific people..nice simple room..good A/C...
nice spot...simple room.
great people...Jeffrey & Colin...
Very friendly host with nice clean room
Thank you