酒店回复: Dear Valued Guest,Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed the spacious and clean room, excellent front desk service, and the thoughtful Christmas gift from our team. It’s wonderful to know our new facilities met your expectations. We appreciate your feedback regarding the pool temperature and will certainly look into improving this for your next visit. We look forward to welcoming you back soon. Best regards,Pornthippa BoonchaliewGuest Service Manager
酒店回复: Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize that your stay did not meet your expectations. We regret the discomfort caused by the room condition, bedding, and noise, as well as the issues with water quality. Your comments are very important, and we will share them with our management and engineering teams to address these concerns and improve the overall guest experience. We are glad you found the location convenient, but we understand that this did not fully compensate for the challenges you faced. We appreciate your honesty and hope to provide a better experience in the future.Best regards,Pornthippa BoonchaliewGuest Service Manager
酒店回复: Dear Valued Guest,Thank you for choosing to stay with us again, and for sharing such a thoughtful review. We’re delighted that our convenient location and consistently warm service made your return visit enjoyable. It’s great to hear that the complimentary fruit, drinks, and late check-out added comfort to your stay. We truly appreciate your recommendation and look forward to welcoming you back on your next trip to Bangkok.Best regards,Pornthippa Boonchaliew Guest Service Manager
4.2分
豪华房(双床)
情侣出游
优点:
房间很大,空间宽敞,布置得比较温馨,也很新,气味管理不错;
前台服务的话分人,门童很热情,有宾至如归的感受,办入住有欢迎饮品;
位置也不错,去哪儿都方便。
缺点:请看图四,对光敏感的可能会有些影响,缝隙位置正对眼睛,可以考虑戴眼罩。
有机会还会来住。
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酒店回复: Dear Valued Guest,Thank you so much for sharing your experience with us. We're delighted to hear that you enjoyed the spacious and warmly decorated room, as well as the welcoming service from our doorman and the thoughtful touch of a welcome drink. It's wonderful to know that our location added convenience to your stay. We also appreciate your constructive feedback regarding the light sensitivity issue. Your suggestion to use an eye mask is helpful, and we will look into ways to improve this aspect for future guests. It means a lot to us that you would consider staying with us again. We look forward to welcoming you back and making your next visit even more comfortable.Warm regards,Pornthippa BoonchaliewGuest Service Manager
4.3分
豪华特大床房
朋友出游
房间整洁,层高和空间都很宽敞,服务也不错。
冰箱区域有杂音,可能设备老化导致。住在17层还是很安静的。早餐一般性。
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酒店回复: Dear Valued guest,Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed the clean, spacious room with a high ceiling, as well as the good service and quiet environment on the 17th floor. We appreciate your comments regarding the refrigerator noise and the breakfast experience, and these have been noted for review and improvement. We value your insights and hope to welcome you back for an even better stay in the future.Best regards,Tidarat LuckanapachuenkulAssistant Guest Service Manager
酒店回复: Dear Valued Guest,Thank you for your amazing feedback. We are thrilled to hear that our team provided warm and attentive service from arrival to departure. It’s wonderful that you enjoyed the room, city views, amenities, and breakfast experience. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay.Best regards,Pornthippa BoonchaliewGuest Service Manager
酒店回复: Dear kelly,Thank you for your feedback. We sincerely apologize for the inconvenience caused by the distance from the subway, ongoing construction, and shuttle timing. Your comments are valuable, and we will review our shuttle schedule and accessibility options to improve guest experience. We appreciate your understanding.Best regards,Pornthippa BoonchaliewGuest Service Manager
房间很干净 很宽敞 前台服务很好 各个工作人员的服务都非常棒 还给我们送了圣诞小礼品
卫生也做得很干净
酒店设施很新
美中不足的是酒店游泳池水太冷了 希望能够稍微改进一下
设施:装修很旧、房间也很旧、特别是酒店的床睡的腰酸背痛,枕头也很不舒服,被子也是那种感觉旅馆得被子吧,如果实在要订这个酒店的话真心建议带个花洒滤芯,水质很差,连续订了两晚都不想住两晚了,每天早上早上被各种房间关门声吵醒!!很不隔音
酒店位置还可以,挺方便
这是我今年6月入住该酒店以后,时隔4个半月再次入住。主要是位置很方便,旁边就有几家知名餐馆以及brunch店。
酒店服务一如既往很好,不用交押金,大家要记得自觉不吸烟。
前台赠送了水果和饮料,还帮助延迟退房,体验很好,虽然酒店不是豪华五星的享受,但如果夜晚落地曼谷,可以选择这里,或者白天在外有很多事的情况下,选择这里过夜也是不错的。
优点:
房间很大,空间宽敞,布置得比较温馨,也很新,气味管理不错;
前台服务的话分人,门童很热情,有宾至如归的感受,办入住有欢迎饮品;
位置也不错,去哪儿都方便。
缺点:请看图四,对光敏感的可能会有些影响,缝隙位置正对眼睛,可以考虑戴眼罩。
有机会还会来住。
房间整洁,层高和空间都很宽敞,服务也不错。
冰箱区域有杂音,可能设备老化导致。住在17层还是很安静的。早餐一般性。
太棒了!员工非常热情主动,坐车刚到酒店门口,便上前帮忙开车门,帮拿行李并一路送到房间!整体环境好,房间舒适,享用欢迎水果、小吃、饮品,入住高层俯视窗外城景,餐厅高档大气,早餐丰富!
非常好,感谢酒店优质的服务!
近一年我来了两次曼谷,住了三家酒店,这是我最满意的一家,甚至比我近期去过的其他海外旅行的酒店都好。
无论是保洁人员还是前台员工,大家都非常友善。房间状况很好,打扫得也很干净。
酒店位置在大使馆、银行和酒店的聚集区,晚上有点堵车,而且离地铁站需要步行十分钟,这些有点不方便。不过也正因如此,这里非常安全,即使我一个女生晚上出门也不用担心,这一点我很喜欢。
附近有很多韩国人喜欢的餐厅。前台有一位韩国员工,她很热情地给我推荐了很多美食。我预订后的所有要求酒店都满足了,所以从一开始印象就很好。泳池不算大,但阳光不太直射,白天游泳也不太担心晒黑,这一点很好。从泳池还能看到美丽的沙吞路景色。附近还有著名的屋顶酒吧,强烈推荐去看看。我对这里非常满意,下次还会选择住这里。
这家酒店其实离地铁站很远的,起码要走十几分钟,并且拿着行李走过桥,上坡下坡很麻烦才到酒店,现在酒店外在修路灰尘和下雨天后的泥巴不好走。有班车服务送去,但不包回,小面包七座车。第一天傍晚到酒店想着坐班车出去逛逛,提前15分钟下楼居然说车已经走了。
我们和一对夫妇朋友以及侄子侄女一起订了三间房。当我们去自己的房间时,发现空调无法调到更低的温度。工作人员随即为我们更换了其他楼层的房间,但新房间还没有准备好,于是我们又下楼找工作人员。酒店经理因此为我们免费升级到了更大的房间。
我们对酒店的服务非常满意,所有房间都干净舒适。酒店还提供往返于是隆(Sala Daeng)BTS站的班车服务,我们觉得很方便,不过我们没有使用,因为我们喜欢步行。从酒店走到最近的商场 One Bangkok 大概只需20分钟。我们很喜欢这家酒店,下次还会再来。
我们一家四口(两个孩子)于2025年7月29日至30日在曼谷盛捷使馆苑住了一晚。整体体验非常棒:酒店干净整洁,舒适温馨,工作人员也都很有礼貌,乐于助人。尤其值得称赞的是入住和退房手续办理得非常迅速。酒店地理位置便利,为我们全家提供了所有必需的舒适设施。是曼谷住宿的不错选择。