酒店回复: Dear Valued guest,Thank you for choosing to stay with us during Chinese New Year and for sharing your wonderful feedback. We’re delighted to know you found great value for money, enjoyed the breakfast, and felt comfortable in your spacious room. It’s also heartwarming to hear our friendly and helpful team made a positive impression. We truly appreciate your recommendation and look forward to welcoming you again, perhaps during your next visit to Bangkok.Best regards,Tidarat LuckanapachuenkulAssistant Guest Service Manager
酒店回复: Dear Valued Guest,Thank you so much for sharing your detailed feedback. We’re thrilled to hear that you enjoyed your first stay with us—the clean and spacious room, rooftop restaurant ambiance, and warm service from our team, especially our front desk colleague. We’re glad the lion dance performance made your Chinese New Year visit special! We truly appreciate your understanding regarding the traffic on Sathorn Road. We look forward to welcoming you again on your next visit.Best regards,Pornthippa BoonchaliewGuest Service Manager
酒店回复: Dear Valued Guest,Thank you very much for sharing your thoughtful feedback with us. We’re glad to hear that you enjoyed our spacious rooms, appreciated the convenience of having a washing machine, and found our service to be of a good standard.We understand that our location may feel less convenient compared to staying near the Erawan Shrine, but we’re pleased it was still easy for you to get around using motorcycle taxis, Grab, or Bolt.We truly appreciate your comment regarding the internet speed. Your feedback is valuable, and we will work with our team to improve the connectivity for a smoother experience. Thank you once again for staying with us. We hope to have the opportunity to welcome you back for an even more seamless stay.Warm regards,Pornthippa BoonchaliewGuest Service Manager
酒店回复: Dear Valued Guest,Thank you for sharing your feedback. We’re pleased to hear you found our location convenient and appreciated the room amenities. However, we sincerely apologize for the inconvenience you experienced with housekeeping and the incomplete restocking of supplies despite your calls. We understand how frustrating it must have been not to receive everything you requested. Please rest assured that we are addressing this with our team to improve responsiveness and service consistency. We truly value your comments and hope to provide a smoother, more comfortable experience during your next stay.Best regards,Pornthippa BoonchaliewGuest Service Manager
酒店回复: Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize that your stay did not meet your expectations. We regret the discomfort caused by the room condition, bedding, and noise, as well as the issues with water quality. Your comments are very important, and we will share them with our management and engineering teams to address these concerns and improve the overall guest experience. We are glad you found the location convenient, but we understand that this did not fully compensate for the challenges you faced. We appreciate your honesty and hope to provide a better experience in the future.Best regards,Pornthippa BoonchaliewGuest Service Manager
5.0分
行政一室房
情侣出游
房间很干净 很宽敞 前台服务很好 各个工作人员的服务都非常棒 还给我们送了圣诞小礼品
卫生也做得很干净
酒店设施很新
美中不足的是酒店游泳池水太冷了 希望能够稍微改进一下
展开
酒店回复: Dear Valued Guest,Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed the spacious and clean room, excellent front desk service, and the thoughtful Christmas gift from our team. It’s wonderful to know our new facilities met your expectations. We appreciate your feedback regarding the pool temperature and will certainly look into improving this for your next visit. We look forward to welcoming you back soon. Best regards,Pornthippa BoonchaliewGuest Service Manager
酒店回复: Dear Valued Guest,Thank you for choosing to stay with us again, and for sharing such a thoughtful review. We’re delighted that our convenient location and consistently warm service made your return visit enjoyable. It’s great to hear that the complimentary fruit, drinks, and late check-out added comfort to your stay. We truly appreciate your recommendation and look forward to welcoming you back on your next trip to Bangkok.Best regards,Pornthippa Boonchaliew Guest Service Manager
4.2分
豪华房(双床)
情侣出游
优点:
房间很大,空间宽敞,布置得比较温馨,也很新,气味管理不错;
前台服务的话分人,门童很热情,有宾至如归的感受,办入住有欢迎饮品;
位置也不错,去哪儿都方便。
缺点:请看图四,对光敏感的可能会有些影响,缝隙位置正对眼睛,可以考虑戴眼罩。
有机会还会来住。
展开
酒店回复: Dear Valued Guest,Thank you so much for sharing your experience with us. We're delighted to hear that you enjoyed the spacious and warmly decorated room, as well as the welcoming service from our doorman and the thoughtful touch of a welcome drink. It's wonderful to know that our location added convenience to your stay. We also appreciate your constructive feedback regarding the light sensitivity issue. Your suggestion to use an eye mask is helpful, and we will look into ways to improve this aspect for future guests. It means a lot to us that you would consider staying with us again. We look forward to welcoming you back and making your next visit even more comfortable.Warm regards,Pornthippa BoonchaliewGuest Service Manager
4.3分
豪华特大床房
朋友出游
房间整洁,层高和空间都很宽敞,服务也不错。
冰箱区域有杂音,可能设备老化导致。住在17层还是很安静的。早餐一般性。
展开
酒店回复: Dear Valued guest,Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed the clean, spacious room with a high ceiling, as well as the good service and quiet environment on the 17th floor. We appreciate your comments regarding the refrigerator noise and the breakfast experience, and these have been noted for review and improvement. We value your insights and hope to welcome you back for an even better stay in the future.Best regards,Tidarat LuckanapachuenkulAssistant Guest Service Manager
酒店回复: Dear Valued Guest,Thank you for your amazing feedback. We are thrilled to hear that our team provided warm and attentive service from arrival to departure. It’s wonderful that you enjoyed the room, city views, amenities, and breakfast experience. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay.Best regards,Pornthippa BoonchaliewGuest Service Manager
过年期间住这个酒店性价比很高 早餐也不错 我们的房间很大 比较适度 下次还会住 服务人员态度也不错的 平时住的话价格很有优势
非常满意,第一次入住这个酒店,房间干净整洁且大,顶楼餐厅环境好,服务人员都非常热情礼貌,前台有一个皮肤黑黑眼睛大大会中文的男生特别礼貌,还帮我订餐厅,感谢!年初一还有舞狮表演,下次来玩还会考虑这里!硬要挑刺的话,地理位置原因,酒店门口的沙吞路太太太堵车了,但这与酒店无关。
地点没有之前住四面佛附近方便 但是坐个摩的grab或者bolt去哪都不远 酒店算新 而且有洗衣机 非常适合泰国天天出汗的天气 房间也很大 唯一不好的就是网络很慢 服务也不差 总体是个性价比很高的Ascott
酒店位置还可以,就是周边没有吃的,711也要走一段距离。房间设施齐全,但是第一天没有打扫卫生,也没有补充物资,打电话催了三次东西都没送齐。
设施:装修很旧、房间也很旧、特别是酒店的床睡的腰酸背痛,枕头也很不舒服,被子也是那种感觉旅馆得被子吧,如果实在要订这个酒店的话真心建议带个花洒滤芯,水质很差,连续订了两晚都不想住两晚了,每天早上早上被各种房间关门声吵醒!!很不隔音
酒店位置还可以,挺方便
房间很干净 很宽敞 前台服务很好 各个工作人员的服务都非常棒 还给我们送了圣诞小礼品
卫生也做得很干净
酒店设施很新
美中不足的是酒店游泳池水太冷了 希望能够稍微改进一下
这是我今年6月入住该酒店以后,时隔4个半月再次入住。主要是位置很方便,旁边就有几家知名餐馆以及brunch店。
酒店服务一如既往很好,不用交押金,大家要记得自觉不吸烟。
前台赠送了水果和饮料,还帮助延迟退房,体验很好,虽然酒店不是豪华五星的享受,但如果夜晚落地曼谷,可以选择这里,或者白天在外有很多事的情况下,选择这里过夜也是不错的。
优点:
房间很大,空间宽敞,布置得比较温馨,也很新,气味管理不错;
前台服务的话分人,门童很热情,有宾至如归的感受,办入住有欢迎饮品;
位置也不错,去哪儿都方便。
缺点:请看图四,对光敏感的可能会有些影响,缝隙位置正对眼睛,可以考虑戴眼罩。
有机会还会来住。
房间整洁,层高和空间都很宽敞,服务也不错。
冰箱区域有杂音,可能设备老化导致。住在17层还是很安静的。早餐一般性。
太棒了!员工非常热情主动,坐车刚到酒店门口,便上前帮忙开车门,帮拿行李并一路送到房间!整体环境好,房间舒适,享用欢迎水果、小吃、饮品,入住高层俯视窗外城景,餐厅高档大气,早餐丰富!
非常好,感谢酒店优质的服务!