酒店回复: Hi Ralph, thanks for the feedback. We try our best to have a quick, efficient check-in process. We always have someone in the building to assist with check-ins and other items, but we're a small hotel, so sometimes during off hours we are not at the front desk.Our self check-in process works great for some, but it's not for everyone. Just give us a call 24-7 and we will get you checked in manually, or get you a towel, or whatever.

酒店回复: Thank you for your kind words. We’re so glad you enjoyed the unique charm and historic character of The Baker Hotel. We hope to welcome you again soon in Cranbrook.

酒店回复: We're genuinely sorry to hear that your first impression of the Baker Hotel, based solely on its exterior, led you to not check in. We understand that initial appearances are important, and we regret that we weren't able to showcase the unique charm and hospitality we offer inside.While our historic building has a distinct character that some find appealing, we always strive to ensure our guests feel welcome and comfortable. We hope you might consider giving us another chance in the future to experience what the Baker Hotel truly has to offer.

酒店回复: Thank you for your review. We’re pleased you appreciated the nostalgic charm of our historic hotel and hope you’ll visit us again soon in beautiful Cranbrook.

酒店回复: Thank you for an amazing review Denis! See you again on your next visit to Cranbrook!

酒店回复: Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay, from the friendliness of our team to the comfort of your room. Hope to see you again in the future!