酒店回复: Estimada María,Lamentamos sinceramente la experiencia que tuvo. Nos tomamos muy en serio los comentarios sobre la limpieza y ya hemos informado al equipo correspondiente para que lo investigue de inmediato. Gracias por hacérnoslo saber.Atentamente,LisaEquipo de Executive Inn By OYO
4.0分
其他
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The room was clean and the staff was very nice.. I loved the big tv.. most hotels they are much smaller.. and my bed was super comfy.. do t let the outside sway you.. it was well worth the money..
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酒店回复: Dear Lauri,Thank you for your feedback! We’re delighted you enjoyed the comfortable room, big TV, and friendly staff at Executive Inn By OYO Queenville Mena. We appreciate your comments.Warm regards,EvaExecutive Inn By OYO Queenville Mena
4.0分
家庭亲子
Nice convenient hotel. Hotel is old, but the room was clean and comfortable. Front office staff member was very nice lady and accommodative of our requests.
4.0分
家庭亲子
The room was clean. We stayed two nights. No one brought any clean towels, mat or washrags. Other than that, there were no issues.
1.0分
其他
False advertising gor this hotel. Did not stay. It looked nothing like the pictures. Front desk admitted the picture of the room shown was not their hotel.
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酒店回复: Hi Sue,We sincerely apologize for the misleading experience regarding your booking at Executive Inn By OYO Queenville Mena. We take feedback like yours very seriously and will work to ensure our listings accurately reflect our property.Best regards,YusufExecutive Inn Team
3.0分
朋友出游
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The staff was very friendly and helpful, but the room was not very clean and the property is rundown. Either the property has been recently purchased and is being renovated or it is not maintained. It was an okay place to stay, but there are nicer properties nearby.
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酒店回复: Hi John,Thank you for sharing your feedback regarding your stay at Executive Inn By OYO Queenville Mena. We’re glad to hear our staff was friendly and helpful. We also appreciate your comments about the room and property condition, and we will use them to improve our maintenance and cleanliness standards.Best regards,YusufExecutive Inn Team
2.0分
其他
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Bugs crawling in bathroom. Shower in bad repair. Tub bottom very slick when wet, I was afread I would slip and fall. The bed was uncomfortable. The door lock looked like someone had broken in, not a safe feeling.
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酒店回复: Dear James,We sincerely apologize for the issues you experienced during your stay. Your feedback regarding cleanliness, safety, and maintenance is taken very seriously, and we will address these concerns immediately to improve our guests’ experience.Sincerely,RosyExecutive Inn By OYO Queenville Mena
1.0分
其他
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It is an old run down dump that they should shut down. When we drove up to the office we could tell right away it was going to be bad and my wife said ‘He’ll no’. I tried to stay positive and assure her it wouldn’t be that bad. When we walked in the room it was filthy and there was roaches running about. No telling what the bed bug population was. I did get a full refund and we found another room down the road. Would not recommend executive inn to anyone.
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酒店回复: Dear Todd,We are very sorry to hear about your experience at Executive Inn By OYO Queenville Mena. Your feedback is taken seriously, and we sincerely apologize for the issues you encountered. We appreciate you bringing this to our attention and hope to improve for future guests.Sincerely,JamesExecutive Inn By OYO Queenville Mena
4.0分
其他
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Don’t let the parking lot fool you. The room was large and very clean. The bed linens were of high quality and the bed was comfortable. The shower had a “rainfall” shower head. The television was a nice size with Direct TV cable. I enjoyed my 3-day stay.
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酒店回复: Dear Pat,Thank you for your kind review! We’re delighted to hear you enjoyed your stay at Executive Inn By OYO Queenville Mena, especially the room, bedding, and shower. We hope to welcome you back for another comfortable stay soon.Sincerely,RosyExecutive Inn By OYO Queenville Mena
非常基础的酒店，员工友善且乐于助人。
有跳蚤和蜱虫
The room was clean and the staff was very nice.. I loved the big tv.. most hotels they are much smaller.. and my bed was super comfy.. do t let the outside sway you.. it was well worth the money..
Nice convenient hotel. Hotel is old, but the room was clean and comfortable. Front office staff member was very nice lady and accommodative of our requests.
The room was clean. We stayed two nights. No one brought any clean towels, mat or washrags. Other than that, there were no issues.
False advertising gor this hotel. Did not stay. It looked nothing like the pictures. Front desk admitted the picture of the room shown was not their hotel.
The staff was very friendly and helpful, but the room was not very clean and the property is rundown. Either the property has been recently purchased and is being renovated or it is not maintained. It was an okay place to stay, but there are nicer properties nearby.
Bugs crawling in bathroom. Shower in bad repair. Tub bottom very slick when wet, I was afread I would slip and fall. The bed was uncomfortable. The door lock looked like someone had broken in, not a safe feeling.
It is an old run down dump that they should shut down. When we drove up to the office we could tell right away it was going to be bad and my wife said ‘He’ll no’. I tried to stay positive and assure her it wouldn’t be that bad. When we walked in the room it was filthy and there was roaches running about. No telling what the bed bug population was. I did get a full refund and we found another room down the road. Would not recommend executive inn to anyone.
Don’t let the parking lot fool you. The room was large and very clean. The bed linens were of high quality and the bed was comfortable. The shower had a “rainfall” shower head. The television was a nice size with Direct TV cable. I enjoyed my 3-day stay.