Heater Was Either 80 Degree Or 60 Degree No In Between** Other Than That Nice TV & Bed
2.0分
朋友出游
Dirty. Outdated, noisy train, uncomfortable bed, only 6 TV stations, no restaurants nearby.
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酒店回复: Dear Keith,We apologize that your stay did not meet expectations. Your feedback regarding cleanliness, noise, and amenities has been shared with our team to help us improve.Sincerely,EvaOYO Hotel Economy Inn US-29 Danville
1.0分
家庭亲子
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Showed up to find out they didn't have my reservation via *******. I called the hotel a day before to confirm my room. Onsite the owner was there and very sorry about what happened - they had to fire the guy (the one I spoke to) and take over the day I arrived. OYO takes the reservation and passes it to the hotel. So this didn't happen or the guy lost it. OYO could not be reached by the hotel or *******. I ended up booking 2 rooms and paid with cash. The room had roaches...so gross. Don't stay here unless they clean it up and avoid OYO. ******* was zero help as well - I really need to decide if I'll use them again for booking - again - zero help.
1.0分
朋友出游
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The rooms were dirty and had roaches. Curtains had holes in them. Floor was dirty. Mold in sink and tub. Door lock didn't work.complained to manager and he did nothing.
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酒店回复: Dear Dianne,We’re very sorry to hear about your experience at OYO Hotel Economy Inn Danville. This is far from the standard we aim to provide, and we sincerely apologize for the condition of the room and for the lack of responsiveness you encountered. Your feedback has been shared with our management team for immediate action. Thank you for bringing these issues to our attention.Sincerely,OYO Hotel Economy Inn Danville Team
2.0分
其他
Key for room did not work. Staff had tomuse maid’s key. Floors in room filthy. Dresser drawers would not stay closed.
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酒店回复: Dear James,Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay. We understand how important a smooth check-in and a clean, functional room are, and we are sorry that we did not meet your expectations. Your concerns about the key issue, cleanliness, and the dresser drawers will be addressed with our team to ensure improvements are made.We truly appreciate you bringing this to our attention, and we hope you’ll give us another chance in the future.Best regards,The OYO Hotel Economy Inn Team
3.0分
其他
I waited 40 minutes to get checked in. Its in a bad location to get to. Ruff looking area. Didnt get a receipt for the room
5.0分
其他
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We stayed 3 weeks while looking for a place to rent. It is old but we got a good deal through *******. The beds were excellent, firm. They use a linen service, so I knew sheets and towels were clean. We were in a room facing the road. Security cameras and lights. Quiet. There is a train across the street, but it didn't bother us. We ran a box fan at night. We requested they not come in the room. We have 2 cats. They honored that. We changed our own sheets, swept/mopped the floor and cleaned the toilet with our own supplies from the dollar store. Wifi worked good. Fridge(it keep ice cream frozen) and microwave(it will pop a bag of popcorn) worked good and were clean. Floor was really dirty when we checked in...not sure why, but we just mopped it. We only saw one roach, but we were very careful to keep the place clean. We took our trash to the dumpster every night, bought roach traps just in case. They came around with a pest control guy while we were here too. $10 per day for the cats. Overall, a pleasant, easy stay. The owners are nice.
1.0分
情侣出游
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Don't waste your money. Looks cute from the front, then you get taken to the back side "ghetto". No towels or soap in the bathroom. Burn holes in bedspread. Under the fitted sheet did not look clean. Checked in but didn't stay. Ew!
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酒店回复: Dear Tracey,We’re very sorry to hear about your disappointing experience at OYO Hotel Economy Inn US-29 Danville. Cleanliness and guest comfort are our top priorities, and we apologize that we did not meet your expectations. We appreciate your feedback and will address these issues immediately to improve our service. Thank you for bringing this to our attention.Sincerely,MariaOYO Hotel Economy Inn US-29 Danville
2.0分
其他
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Took long time to check in. They didn't have enough towels in bathroom when ask for towels they didn't want to give you any. You had to go down a dark stairway to get ice and you had to pay for the ice and didn’t get very much when got back to the room it had dirt on the ice which we couldn't see in the dark area where ice machine was and dark staircase.
肮脏的！！！！！
服务人员很好，但是房间非常脏。到处都是污渍，好像好几个月都没有清洗过一样，浴缸水龙头不只是滴水，而是不停地流水。当我提起这件事时，我被告知还没有人有机会看它。毛巾上全是污渍，我男朋友的房间里还有活蟑螂。所以不推荐！
Heater Was Either 80 Degree Or 60 Degree No In Between** Other Than That Nice TV & Bed
Dirty. Outdated, noisy train, uncomfortable bed, only 6 TV stations, no restaurants nearby.
Showed up to find out they didn't have my reservation via *******. I called the hotel a day before to confirm my room. Onsite the owner was there and very sorry about what happened - they had to fire the guy (the one I spoke to) and take over the day I arrived. OYO takes the reservation and passes it to the hotel. So this didn't happen or the guy lost it. OYO could not be reached by the hotel or *******. I ended up booking 2 rooms and paid with cash. The room had roaches...so gross. Don't stay here unless they clean it up and avoid OYO. ******* was zero help as well - I really need to decide if I'll use them again for booking - again - zero help.
The rooms were dirty and had roaches. Curtains had holes in them. Floor was dirty. Mold in sink and tub. Door lock didn't work.complained to manager and he did nothing.
Key for room did not work. Staff had tomuse maid’s key. Floors in room filthy. Dresser drawers would not stay closed.
I waited 40 minutes to get checked in. Its in a bad location to get to. Ruff looking area. Didnt get a receipt for the room
We stayed 3 weeks while looking for a place to rent. It is old but we got a good deal through *******. The beds were excellent, firm. They use a linen service, so I knew sheets and towels were clean. We were in a room facing the road. Security cameras and lights. Quiet. There is a train across the street, but it didn't bother us. We ran a box fan at night. We requested they not come in the room. We have 2 cats. They honored that. We changed our own sheets, swept/mopped the floor and cleaned the toilet with our own supplies from the dollar store. Wifi worked good. Fridge(it keep ice cream frozen) and microwave(it will pop a bag of popcorn) worked good and were clean. Floor was really dirty when we checked in...not sure why, but we just mopped it. We only saw one roach, but we were very careful to keep the place clean. We took our trash to the dumpster every night, bought roach traps just in case. They came around with a pest control guy while we were here too. $10 per day for the cats. Overall, a pleasant, easy stay. The owners are nice.
Don't waste your money. Looks cute from the front, then you get taken to the back side "ghetto". No towels or soap in the bathroom. Burn holes in bedspread. Under the fitted sheet did not look clean. Checked in but didn't stay. Ew!
Took long time to check in. They didn't have enough towels in bathroom when ask for towels they didn't want to give you any. You had to go down a dark stairway to get ice and you had to pay for the ice and didn’t get very much when got back to the room it had dirt on the ice which we couldn't see in the dark area where ice machine was and dark staircase.