酒店回复: Dear Elana,Thank you for taking the time to complete this survey, your feedback is very important to us. On behalf of our staff, we want to apologize that your experience was not up to our expectations. The desk staff is a new hire and is still trying to remember all the new standards. We thank you again for your business and hope in the future you will give us the chance to show you the improvements we have made.
4.0分
其他
原文
翻译提供方：Google
位于横贯加拿大的高速公路沿线。非常适合中转停留。房间大
4.0分
家庭亲子
原文
翻译提供方：Google
非常热情的欢迎
4.0分
其他
New Hotel
Nice hotel, a bit isolated and not a lot to do in the area, but the room was spacious and comfortable.
4.0分
情侣出游
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The room was quite nice. Very clean. Disappointed in in wifi- very slow! We only found two channels on the TV. A list of a available channels would have been nice. No stir sticks for coffee in the room. Marginal breakfast. Overall it was a clean comfortable room.
5.0分
家庭亲子
Easy to park adjacent to your room entrance and had access to the breakfast area from the inside hallway- Very convenient
4.0分
情侣出游
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We didn't have breakfast there but previous visits breakfast wasn't particularly great(a breakfast sandwich which you had to put in the microwave) The bed is very comfortable!
The shower was good although the bathroom in a little crowded for getting dressed or undressed.
5.0分
情侣出游
Excellent & friendly service. Love the room. Convenient. Accessible.
非常满意在Surestay Hotel的入住。酒店就在高速旁，对于开车的人来说非常方便。房间比想象中大很多，而且特别干净整洁，没有任何异味，住起来很安心。床和枕头都很舒服，保证了高质量的睡眠。员工服务态度也很好。虽然只是短暂停留一晚，但完美的体验让我印象深刻，下次路过一定会再次选择这里。
房间很干净。一开始我很担心，因为房间就在卡车停靠站旁边，但我们根本听不到卡车的声音。大厅里的地毯需要好好清洗一下，但我们到的时候正是冬天。我主要担心的是大楼里的暖气。我们刚到那里的时候，外面的温度是 -12 度，房间里唯一的暖气源被关了。他们知道我们要来，我想他们会把它打开的。
房间里很冷，我把外套留在房间里等着暖和起来。我们在那里的时候，大厅、接待处的主要区域和早餐室所在的区域一直很冷。为了让顾客舒适，我建议把暖气调高一两度。热度问题就是我给酒店评分较低的原因。
房间里有一股非常冷的风从门口吹进来。另外，当我在网上预订和付款时，白班服务员几乎向我收取了两次房费，尽管我提供了相关证明。
位于横贯加拿大的高速公路沿线。非常适合中转停留。房间大
非常热情的欢迎
New Hotel
Nice hotel, a bit isolated and not a lot to do in the area, but the room was spacious and comfortable.
The room was quite nice. Very clean. Disappointed in in wifi- very slow! We only found two channels on the TV. A list of a available channels would have been nice. No stir sticks for coffee in the room. Marginal breakfast. Overall it was a clean comfortable room.
Easy to park adjacent to your room entrance and had access to the breakfast area from the inside hallway- Very convenient
We didn't have breakfast there but previous visits breakfast wasn't particularly great(a breakfast sandwich which you had to put in the microwave) The bed is very comfortable!
The shower was good although the bathroom in a little crowded for getting dressed or undressed.
Excellent & friendly service. Love the room. Convenient. Accessible.