We were on a hiking trip, but when we were a few kilometers away, they canceled the booking due to a missing key. It is extremely strange that they didn't have a spare key or couldn't contact a professional to open the door. This cost us over 100 € extra.
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酒店回复: Good morning. The situation described has not happened in the Hostel. We have not canceled any reservations. We have not charged 100 ers. The keys to our rooms work perfectly.
2.0分
其他
We didn’t meet the staff, so we can’t do a review about them. The house wasn’t clean and the bathroom was shared
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酒店回复: Dear Chiara, how we had talked on the phone. We had a group to pick up at the airport and take them to their surf pack.The check in was done in the afternoon and early in the morning you gave me the keys.The Hostel is impeccable.And you reserved a room with a shared bathroom.
靠近水边的舒适小酒店。可爱而友好的工作人员。也可以推荐给不会冲浪的人😃
Very late cancelation
Here is the corrected text:
We were on a hiking trip, but when we were a few kilometers away, they canceled the booking due to a missing key. It is extremely strange that they didn't have a spare key or couldn't contact a professional to open the door. This cost us over 100 € extra.
We didn’t meet the staff, so we can’t do a review about them. The house wasn’t clean and the bathroom was shared