The rooms felt like they were full of the cheapest things available. They used old sanitizer bottles for shampoo and conditioner. Stains on mattresses, blankets, and pillows. Had to call the staff after ringing the bell multiple times to get them to come out. Door lock didn’t fully latch. No extra pillows or blankets, just two pillows that might as well have been pillow cases. Only saving grace was the price. Very lackluster experience.
展开
酒店回复: Sorry for the inconvenience but We don’t use sanitizer bottle at all those are shampoo bottles and also we have not been told by anyone about extra pillow. And also you didn’t came to the office or called if you need one.
3.0分
其他
展开
The staff was very courteous. The room was ok. The management is remodeling the motel working hard to update rooms. For some reason my Credit card was charged twice for room, but when notified they quickly corrected.
展开
酒店回复: Dear Guest,Thank you for sharing your experience. We are glad to know our staff were courteous and that the ongoing room updates were noticeable during your stay. We appreciate your patience with the billing concern, and we are pleased it was quickly resolved. Your feedback has been noted as we continue working to enhance comfort and overall guest satisfaction. We look forward to welcoming you back soon.Sincerely, Hotel Manager
3.0分
其他
展开
The room was ok. Fairly clean. But we had to kill a few roaches. And our key would work once or twice. Then we had to go to the office and get new ones. This happened everyday. It was in a good location. Wasn’t real expensive. Overall it was ok
展开
酒店回复: Dear Carolyn,Thank you for sharing your feedback. We are glad to know you found the location convenient and pricing reasonable. We regret the inconvenience caused by the pest issue and key malfunction. Your comments have been noted and will be reviewed with our housekeeping and maintenance teams to ensure proper attention and improved guest experience. Hope you will visit again.Sincerely, Hotel Manager
5.0分
其他
Patti Quary Dig
Nice place very small town with great people. The hotel was older but comfortable
展开
酒店回复: Dear CHERYL,Thank you for sharing your feedback. We are happy to hear you enjoyed your stay. It is great that you appreciated the comfort of the hotel and the charm of the small town with its welcoming people. We strive to provide a pleasant and relaxing experience for all our guests. We look forward to welcoming you again.Sincerely, Hotel Manager
2.0分
其他
展开
I stayed there for 3 nights they never made the bed , even after I asked them to.did not replace shampoo in shower after first day. Entrance door was mot sealed you could see light all around it. They have really gone down hill sine the last time i stayrd there.
展开
酒店回复: Dear Dennis,We are sorry to hear that your bed was not made during your stay despite your requests. It is also disappointing that the shampoo was not replaced after the first day. The issue with the entrance door not sealing properly is concerning and will be addressed. We regret that your stay did not meet your expectations, and appreciate your feedback as it helps us improve. We hope to do better if you choose to stay with us again.Sincerely, Hotel Manager
4.0分
家庭亲子
Room was nice , bed was comfortable & clean could have had some additional towels in room but everything was nice & great Value.
4.0分
其他
No frills motel but clean, quiet and comfortable.
展开
酒店回复: Dear Susan,Thank you for your stay. We are pleased to know you enjoyed a clean, quiet, and comfortable stay. Providing a simple yet pleasant experience is always our aim. We appreciate your feedback and look forward to welcoming you again for another relaxing visit.Sincerely, Hotel Manager
5.0分
其他
Nice place.... Well-maintained and clean.
展开
酒店回复: Dear Chuck,Thank you for your kind review. We are delighted to know you enjoyed your stay and found the property well-maintained and clean. Our team takes great pride in providing a pleasant and comfortable environment for every guest. We appreciate your feedback and look forward to welcoming you again soon.Sincerely, Hotel Manager
5.0分
其他
展开
convenient location
clean adn friendly.. not very professional as there was clutter everywhere on grounds. They did get me a ground floor room when I asked. Very convenient location. There is not much to choose from in Summerville.
酒店回复: Thank You and sorry for any inconvenience happen while your stay.
5.0分
情侣出游
The price and what I asked for I got it is now the only place me and my family will stay when we come home
The rooms felt like they were full of the cheapest things available. They used old sanitizer bottles for shampoo and conditioner. Stains on mattresses, blankets, and pillows. Had to call the staff after ringing the bell multiple times to get them to come out. Door lock didn’t fully latch. No extra pillows or blankets, just two pillows that might as well have been pillow cases. Only saving grace was the price. Very lackluster experience.
The staff was very courteous. The room was ok. The management is remodeling the motel working hard to update rooms. For some reason my Credit card was charged twice for room, but when notified they quickly corrected.
The room was ok. Fairly clean. But we had to kill a few roaches. And our key would work once or twice. Then we had to go to the office and get new ones. This happened everyday. It was in a good location. Wasn’t real expensive. Overall it was ok
Patti Quary Dig
Nice place very small town with great people. The hotel was older but comfortable
I stayed there for 3 nights they never made the bed , even after I asked them to.did not replace shampoo in shower after first day. Entrance door was mot sealed you could see light all around it. They have really gone down hill sine the last time i stayrd there.
Room was nice , bed was comfortable & clean could have had some additional towels in room but everything was nice & great Value.
No frills motel but clean, quiet and comfortable.
Nice place.... Well-maintained and clean.
convenient location
clean adn friendly.. not very professional as there was clutter everywhere on grounds. They did get me a ground floor room when I asked. Very convenient location. There is not much to choose from in Summerville.
The price and what I asked for I got it is now the only place me and my family will stay when we come home