酒店回复: Dear Irina,We appreciate that you took the time to share your experience with us.We're delighted you appreciated our team's warm hospitality and enjoyed the varied breakfast selections each morning.However, we regret the bathroom drainage didn't function optimally during your visit. Our maintenance team promptly addresses such rare occurrences when notified. Regarding balcony availability, we offer multiple room categories to suit different preferences.Finally, we're thrilled you found our central location convenient for exploring Portals Nous and enjoyed sunset moments at our rooftop bar overlooking the Mediterranean.We would love to welcome you back for another enjoyable stay.Best regards,Leonardo Boutique Mallorca
酒店回复: Dear Dawn, Thank you for taking the time to share your review.We are delighted that you found our establishment well-maintained. Your comments about the relaxing atmosphere at our pool area and the quality of service at our pool bar are much appreciated.However, we understand your disappointment regarding the room allocation. Our team is always available to address such matters during your stay to ensure your complete satisfaction.Finally, we are pleased that our convenient proximity to Port Portals met your expectations, making it easy to explore the surrounding area.We hope to have the opportunity to welcome you back on a future occasion.Best regards,Leonardo Boutique Mallorca
环境房间早餐都不错，交通距离palma老城25分钟公交。
最大的问题就是故意不给我打扫房间，我11点出门挂的绿色打扫房间牌，回来没给我打扫我去前台问为什么，他们甩出来一张保洁客房服务15点拍的红色请勿打扰牌，但我当天22点回来门口还是绿色的打扫房间牌且房间未打扫，强烈怀疑是故意翻过来拍完又换回去，真恶心。
其他都挺好 就是开放式厕所在洗澡时容易淹水 第一天入住房间跟游泳池一样 工作人员每天都会在我们离开后进行打扫和整理 海景房综合性价比比较高
我们在这里度过了愉快的周年纪念日。工作人员非常友善，从我们一进门就让我们感到备受重视。房间、前台和室外区域都非常干净，维护得很好。说实话，我们就算只待在酒店泳池边也会很开心。附近有很多餐馆和商店，这很方便，而且去帕尔马市中心和机场的公交车也很方便，让我们的旅行更加便利。我们强烈推荐这家酒店。
非常舒适现代的酒店。早餐和服务都非常棒。
好酒店，就是掉了几样东西，除此之外都很好，性价比高。
酒店有点旧了，但还是很漂亮。性价比超高！我会再来的。
房间很舒服，员工也很乐于助人。我没在那儿用餐。
非常愉快，而且交通便利，去哪都方便。
只有在寒冷的季节，没有阳台的房间才算可以接受，否则去海滩玩完后湿衣服都没地方晾。
淋浴间总是满是水，所以地板总是被水淹没。
工作人员非常友好！早餐很棒。地理位置优越。屋顶酒吧也很棒。
酒店位置绝佳，靠近港口，步行5分钟即可到达。酒店一尘不染，泳池区氛围清爽宜人。泳池酒吧很不错，菜单丰富多样。服务也很好。卧室很简单，大小适中，但没有阳台。看到朋友住的房间后，发现所有房间都有阳台，但我们却订了同样的房间，这有点令人失望。我肯定会再次入住，但我会订一间带阳台的房间。