We drove up and drove around the building. There were no cars. It looked old and rundown on the outside. We did not want to stay in a crap hotel. So we left and went to the Hampton Inn and Suites!
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酒店回复: Dear Theresa,Thank you for sharing your experience at OYO Hotel Guymon OK US-54. We are sorry the property did not meet your expectations and appreciate your feedback as we work to improve guest experiences.Sincerely,LisaOYO Hotel Guymon OK US-54
3.0分
其他
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What I Expected
The room was what I expected but there was no hot water. I have stayed at this hotel several times in the past and have always been happy. I told the staff about the lack of hot water and they said they would take care of it. Lesson learned: check the hot water upon arrival.
3.0分
其他
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The wifi doesn't reach to the rooms at the back of the property. However, the staff was very accommodating and moved me closer to the lobby where the Wifi could reach. It was a pretty weak connection throughout the stay. The hot water was basically non-existent. After about 60 seconds, the water would cool to a lukewarm temperature even if turned all the way to hot
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酒店回复: Dear Colby,Thank you for your feedback regarding OYO Hotel Guymon OK US-54. We apologize for the WiFi and hot water issues you experienced and appreciate your patience with our staff’s assistance.Warm regards,EvaOYO Hotel Guymon OK US-54
3.0分
其他
Seems to be an older facility that was reasonably renovated - much better than I expected
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酒店回复: Dear Brian,Thank you for sharing your experience at OYO Hotel Guymon OK US-54. We’re glad the renovations improved your stay and hope to host you again.Warm regards,LisaOYO Hotel Guymon OK US-54
3.0分
其他
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Good enough.
It was so much better than last time. Much quieter. The bed and pillows were not comfortable at all, though. Go figure! You get what you pay for, I guess. Check is a breeze, and they're very friendly.
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酒店回复: Dear Guest,Thank you for sharing your feedback with us. We're delighted to hear that your recent stay was much quieter and that our team provided a friendly check-in experience. We apologize for the discomfort you experienced with the bed and pillows. Please rest assured that we will look into this matter to enhance the comfort of our accommodations. We hope to welcome you back soon for an even better experience.Warm regards,Team OYO
1.0分
其他
Worst experience I have ever had in a hotel and I travel for work. I had to leave after being there for 5 minutes.
4.0分
其他
For the price a good stay
For the price this is a good stay. Its an older property and the surrounding area isn’t very clean
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酒店回复: Dear Guest,Thank you for your positive feedback and for recognizing the value we offer. We appreciate your understanding about the property's age and surroundings, and we’ll continue working to improve the overall experience.Best regards,OYO Hotel Guymon OK US-54
2.0分
其他
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Lets just say, you get what you pay for. It was good enough for a place to arrive close to bedtime and sleep for a night. Room have an odor to it, and the ac never really got the room cold.
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酒店回复: Dear Guest,Thank you for your honest feedback. We're glad the stay met your basic needs, though we’re sorry to hear about the room odor and AC concerns. Your comments help us identify areas for improvement.Sincerely,EvaOYO Hotel Guymon OK US-54
5.0分
其他
Basic motel but it was exactly what I needed on my road trip. Bed was comfortable and I slept great.
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酒店回复: Dear Guest,Thank you for taking the time to share your experience with us. We're delighted to hear that our motel provided exactly what you needed during your road trip and that you found the bed comfortable for a great night's sleep. Your perfect rating is truly appreciated and motivates us to continue delivering exceptional service.We look forward to welcoming you back on your future travels!Warm regards,Team OYO
3.0分
其他
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Staff person was nice and allowed me to change room due to horrible bed. Next room bed was better not great. Overall, dirty and rundown. I couldn’t recommend to anyone. I would not stay there again.
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酒店回复: Dear Joe,Thank you for sharing your experience. We’re sorry to hear that the condition of the rooms at OYO Hotel Guymon OK US-54 did not meet your expectations. We appreciate your comments and will work to improve cleanliness and maintenance.Best regards,LisaOYO Hotel Guymon OK US-54
We drove up and drove around the building. There were no cars. It looked old and rundown on the outside. We did not want to stay in a crap hotel. So we left and went to the Hampton Inn and Suites!
What I Expected
The room was what I expected but there was no hot water. I have stayed at this hotel several times in the past and have always been happy. I told the staff about the lack of hot water and they said they would take care of it. Lesson learned: check the hot water upon arrival.
The wifi doesn't reach to the rooms at the back of the property. However, the staff was very accommodating and moved me closer to the lobby where the Wifi could reach. It was a pretty weak connection throughout the stay. The hot water was basically non-existent. After about 60 seconds, the water would cool to a lukewarm temperature even if turned all the way to hot
Seems to be an older facility that was reasonably renovated - much better than I expected
Good enough.
It was so much better than last time. Much quieter. The bed and pillows were not comfortable at all, though. Go figure! You get what you pay for, I guess. Check is a breeze, and they're very friendly.
Worst experience I have ever had in a hotel and I travel for work. I had to leave after being there for 5 minutes.
For the price a good stay
For the price this is a good stay. Its an older property and the surrounding area isn’t very clean
Lets just say, you get what you pay for. It was good enough for a place to arrive close to bedtime and sleep for a night. Room have an odor to it, and the ac never really got the room cold.
Basic motel but it was exactly what I needed on my road trip. Bed was comfortable and I slept great.
Staff person was nice and allowed me to change room due to horrible bed. Next room bed was better not great. Overall, dirty and rundown. I couldn’t recommend to anyone. I would not stay there again.