Of course this is a hook up hotel but got fir my son for closer commute fur his jod
On
2.0分
商务出差
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The manager on duty was so rude and mean when I checked in. No toilet paper!! It was so loud by interstate and I felt totally unsafe! I would never stay here again!!
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酒店回复: Dear Sonya,We’re sorry your stay did not meet expectations. Your concerns about safety and amenities are important and will be addressed.Sincerely,EvaHotel O Luxury Inn Channelview Baytown I-10
2.0分
其他
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Staff is nosey and very rude they twice tried to get me on the “key deposit” once when I checked in they tried to overcharge me and then when I checked out they tried to give me only five dollars instead of the twenty dollars I paid
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酒店回复: Dear Albert,Thank you for sharing your detailed feedback. We’re very sorry to hear that your stay at Hotel O Luxury Inn Channelview Baytown I-10 did not meet your needs, especially during such an important visit. We apologize for the lack of amenities and space that impacted your comfort. Your comments are valuable, and we will work to address these issues to improve the guest experience.We appreciate your honest review and hope to have the opportunity to serve you better in the future.Best regards,JamesThe Hotel O Luxury Inn Team
1.0分
商务出差
Stinks ac don’t work had roachs beds sheets were not cleaned had to switch rooms
1.0分
其他
Roaches and never brought clean towels I was there for a week
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酒店回复: Dear Antwain,We apologize for the issues you experienced. Your feedback is noted and will help us improve cleanliness and service.Best regards,EvaHotel O Luxury Inn Channelview Baytown I-10
1.0分
其他
Awful experience. Trying to get a refund stressful
Didn't get to check in. We're turned away at the door.
They had no internet=no reservation for us!
5.0分
其他
Stay was quiet good.
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酒店回复: Dear Bryan,Thank you for your feedback regarding your stay at Hotel O Luxury Inn Channelview Baytown I-10. We’re glad you had a satisfactory experience and appreciate your comments. We look forward to welcoming you back soon.Sincerely,LisaHotel O Luxury Inn Channelview Baytown I-10
4.0分
情侣出游
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The room wasn't as photographed but otherwise clean and a terrific shower! The parking was a tight. The refrugerator had mold and the microwave did not have the plate for rotation. Bed was clean, nice made and the A/C, the best.
1.0分
其他
The OWNERS ARE HORRIBLE
1.0分
家庭亲子
My baby is sick after staying over there
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酒店回复: Dear guest due to power outage we can see reservation and no internet. We inform you about no rooms . But you have baby with out power 2 days. You request lot and we told we have one room without tv only. You agree and we gave you room. Second day also you say at hotel. After 3 day after checkout you want refund ?
Of course this is a hook up hotel but got fir my son for closer commute fur his jod
On
The manager on duty was so rude and mean when I checked in. No toilet paper!! It was so loud by interstate and I felt totally unsafe! I would never stay here again!!
Staff is nosey and very rude they twice tried to get me on the “key deposit” once when I checked in they tried to overcharge me and then when I checked out they tried to give me only five dollars instead of the twenty dollars I paid
Stinks ac don’t work had roachs beds sheets were not cleaned had to switch rooms
Roaches and never brought clean towels I was there for a week
Awful experience. Trying to get a refund stressful
Didn't get to check in. We're turned away at the door.
They had no internet=no reservation for us!
Stay was quiet good.
The room wasn't as photographed but otherwise clean and a terrific shower! The parking was a tight. The refrugerator had mold and the microwave did not have the plate for rotation. Bed was clean, nice made and the A/C, the best.
The OWNERS ARE HORRIBLE
My baby is sick after staying over there