酒店回复: Dear Valued Guest,Thank you for sharing your experience at The Westin Resort & Spa Cam Ranh.We are glad you enjoyed our beautiful environment, facilities, and the responsiveness of our team in replacing the welcome fruit. However, we sincerely apologize for the inconvenience regarding the bathtub's water temperature and the lack of clarity on our website regarding the dinner menus.Your feedback is essential for us to improve, and we have shared these points with the relevant teams to ensure a better experience for future guests. We hope to welcome you back for an even more comfortable stay soon!Sincerely,Resort Management Team

酒店回复: Dear Valued Guest,Thank you for choosing us and for leaving such an incredibly detailed and outstanding review!We are thrilled to know that you found your stay fantastic, especially appreciating the spacious room, private pool, and the incredibly comfortable and relaxing environment. We are also happy that the resort's beautiful grounds and shuttle service via golf carts enhanced your experience.We highly value your balanced insight, which perfectly describes the hotel's appeal: a perfect retreat for relaxation and enjoying the beach, being conveniently close to Cam Ranh Airport, but situated away from the bustling Nha Trang city center. We designed our resort precisely for guests seeking this peaceful, resort-style escape.We truly appreciate you helping future travelers make an informed decision and hope to welcome you back soon for another relaxing escape!Sincerely,Resort Managment Team

酒店回复: Dear Valued Guest,Thank you for your fantastic review! We are delighted to hear that you enjoyed our beautiful beach and overall stay.We are especially glad that our team could assist with a packed meal when you missed breakfast—it is our pleasure to ensure you felt well-cared for. We look forward to welcoming you back to The Westin Resort & Spa Cam Ranh for another satisfying experience soon!Sincerely,Resort Management Team

酒店回复: Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay. We are glad you enjoyed our breakfast variety, especially the salted eggs and kimchi, as well as our well-maintained lawn. However, we sincerely apologize that the service and beach conditions did not meet your expectations. We have shared your comments about the beach cleanliness with the relevant teams to ensure more frequent cleaning schedules. We hope you will give us another chance to provide you with a much improved and more valuable experience in the future.Sincerely, Resort Management Team

酒店回复: Dear Valued Guest,Thank you for your fantastic review and for sharing your experience! We are thrilled to hear that our three-bedroom villa exceeded your expectations and provided a spacious, comfortable stay for you and your friends.It is wonderful to know you enjoyed the beautiful environment and our breakfast and dinner buffets. We look forward to welcoming you all back to The Westin Resort & Spa Cam Ranh for another great experience!Sincerely,Resort Management Team