酒店回复: Dear Valued Guest,Thank you for sharing your experience at The Westin Resort & Spa Cam Ranh.We are glad you enjoyed our beautiful environment, facilities, and the responsiveness of our team in replacing the welcome fruit. However, we sincerely apologize for the inconvenience regarding the bathtub's water temperature and the lack of clarity on our website regarding the dinner menus.Your feedback is essential for us to improve, and we have shared these points with the relevant teams to ensure a better experience for future guests. We hope to welcome you back for an even more comfortable stay soon!Sincerely,Resort Management Team
酒店回复: Dear Valued Guest,Thank you for choosing us and for leaving such an incredibly detailed and outstanding review!We are thrilled to know that you found your stay fantastic, especially appreciating the spacious room, private pool, and the incredibly comfortable and relaxing environment. We are also happy that the resort's beautiful grounds and shuttle service via golf carts enhanced your experience.We highly value your balanced insight, which perfectly describes the hotel's appeal: a perfect retreat for relaxation and enjoying the beach, being conveniently close to Cam Ranh Airport, but situated away from the bustling Nha Trang city center. We designed our resort precisely for guests seeking this peaceful, resort-style escape.We truly appreciate you helping future travelers make an informed decision and hope to welcome you back soon for another relaxing escape!Sincerely,Resort Managment Team
酒店回复: Dear Valued Guest,Thank you for your fantastic review! We are delighted to hear that you enjoyed our beautiful beach and overall stay.We are especially glad that our team could assist with a packed meal when you missed breakfast—it is our pleasure to ensure you felt well-cared for. We look forward to welcoming you back to The Westin Resort & Spa Cam Ranh for another satisfying experience soon!Sincerely,Resort Management Team
酒店回复: Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay. We are glad you enjoyed our breakfast variety, especially the salted eggs and kimchi, as well as our well-maintained lawn. However, we sincerely apologize that the service and beach conditions did not meet your expectations. We have shared your comments about the beach cleanliness with the relevant teams to ensure more frequent cleaning schedules. We hope you will give us another chance to provide you with a much improved and more valuable experience in the future.Sincerely, Resort Management Team
酒店回复: Dear Valued Guest,Thank you for your fantastic review and for sharing your experience! We are thrilled to hear that our three-bedroom villa exceeded your expectations and provided a spacious, comfortable stay for you and your friends.It is wonderful to know you enjoyed the beautiful environment and our breakfast and dinner buffets. We look forward to welcoming you all back to The Westin Resort & Spa Cam Ranh for another great experience!Sincerely,Resort Management Team
酒店服务比阿南好,欧美人要多一些,菜品什么的也就还行吧,比阿南好些。但是打扫房间不积极,紫薇3点过了还没来打扫,需要提醒。
房间非常大,套房设施很齐全,甚至可以做饭,酒店的娱乐项目需要提前预定,可惜还是挂红旗下不了海。
房间很新很干净,设施很齐全,早餐也很赞。酒店里的点餐出品也很美味!换房型也做到了无缝衔接!说说不足:minibar里的东西全部都需要收费,不太大气。海边风浪太大了,不适合玩沙,当然不知道是不是季节原因,如果是带小朋友玩沙和海边,还是更推荐珍珠岛!哦,对了,携程送的特色项目只体验到一个,因为酒店说每天只能做一个,第一天去没问,第二天就这样答复的,第三天上午我们就退房了!所以本来定好了两间房可以体验两个人的5个特色项目就只做了一个,另外一个还是花钱做的,感觉这个赠送的特色项目根本没用上
抵达酒店,欢迎果盘里西瓜是馊的,联系前台后补送了一盘新鲜的。晚上放水浴缸,发现热水水温不够热,没有洗面台热水热,观察后觉得是龙头左拧受限不到位,但是修理工的解释是浴缸下面有空调管道,所有房间浴缸水温都是这样的,所以想泡浴缸,得用热水壶烧了接近10壶开水到进去。酒店官网预订了31号晚餐,网页上没有提示套餐和普通餐有何区别,结果到了现场被告知普通餐只能点汉堡或意面,且只能大风中坐在室外。以下是优点:酒店环境优美,设施齐全,床品舒适,活动丰富,离市区比较远,离机场三公里,幸好航班不多。
很棒的一次入住体验,但还是说说优劣势,以帮助有需要的驴友们做选择吧!
个人入住的是一人别墅房型,带泳池。整体非常宽敞,入住的环境非常的舒服而且惬意!从酒店大堂到入住的客房有一段距离,时间充裕可以选择在园内漫步,要不然也有球车可以接送。
该酒店离金兰机场很近,打车十来分钟就可到达。但离芽庄闹市区就相对远,要二十几公里。如果你打算找一处可身心放松的地方,尽情享受酒店内的设施和海边,那这酒店的度假风格就非常合适。
然而,如果你是想Citywalk,体验闹市的氛围和芽庄的夜生活,那入住这家酒店就会有点鸡肋,推荐直接找闹市区的酒店。
酒店的沙滩很好,入住checkin的时候等了一会,没吃上早餐酒店给了餐包,距离市区蛮远,晚饭是在酒店吃的,不算贵,不过还是比市区贵的,早餐没吃上酒店给了餐包,总体感觉满意
非常好
性价比很高
带爸妈过年来住了两天,天气很好
泳池干净 早餐也很不错
晚餐也是在酒店吃的,价格非常感人,很棒
环境还可以,服务一般,英语水平有待提高。距离机场比较近,但是没有免费的班车送去机场(特定的时间才有)
设施一般,如果只是机场过夜这个价位性价比一般,服务也一般。早餐选择多,还有盐蛋、韩式泡菜。沙滩上很多杂物,破坏美感,不好拍照。草坪维护得很好,适合拍照。
超出预期,非常好的体验。和朋友六个人订了三卧别墅,大到超乎想象,环境优美,在酒店吃了早餐和晚餐自助,不错。
酒店性价比很高,房间很大,距离机场很近,有私人沙滩