A extremely heavy bathroom door was not properly installed and it fell off when I opened it and it fell onto my head.
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酒店回复: I am very sorry to hear this! Please reach out to the property directly to discuss.
4.0分
其他
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Rooms are very clean, relatively quiet, plenty of space.
Hotel restaurant is very good.
The bed linens are excellent but the mattress is not. It was extremely uncomfortable. There are 3 elevators but only 1 working. It is an older building so the 1 functioning elevator was very slow. Overall, it is a very nice hotel and I would definitely stay there again.
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酒店回复: Thank you for the awesome review. We try every day to WOW our guests with the Hotel Ardent charm.
5.0分
其他
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The front desk worker behaved as if to be looking down her nose... But if ever to return to Dayton... I'll get the same room... Loved it! As we would say down south " You wouldn't throw the baby out with the bath water "
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酒店回复: Thank you for the awesome review. We try every day to WOW our guests with the Hotel Ardent charm.I do apologize for the Front Desk and am addressing it with my staff.
4.0分
其他
Staff was great. Room was very nice. The elevators could use an update - noisy and not a smooth ride.
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酒店回复: Thank you for the awesome review. We try every day to WOW our guests with the Hotel Ardent charm.Our elevators have been serviced and are much better now!
5.0分
情侣出游
The only downside was having to pay extra for a late check out which would have helped us out a lot but paying for it something I haven’t never had to do.
5.0分
家庭亲子
Very clean hotel in the theater district. Valet or garage parking. Area is safe.
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酒店回复: Thank you for the awesome review. We try every day to WOW our guests with the Hotel Ardent charm.
2.0分
其他
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Hot water wasn’t working by the time we got there. However they did call and tell us that to let us know. That was good
We had to be moved 3 times 2 of the ac units was making a loud and funny nose. We finally got a room that the AC unit wasn’t make a loud funny noise but the bed was horrible. I felt all of the bed springs when i was trying to sleep needless to say I didn’t get good sleep
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酒店回复: I do apologize about your time with us. Please reach out to the property directly to speak with a member of management.
员工非常友好。
转身就跑。
世界上最糟糕的空调系统！我们第一个房间的空调噪音太大，嘎嘎作响，我们不得不换房间。第二个房间也好不到哪里去。就像在厨房炉灶的抽油烟机下睡觉一样难受。
你们的代客泊车服务早上7点才开始，没人告诉我们。我们早上6点就离开酒店了，我不得不穿过一个商业停车场去找我的车。
酒店很棒，位置很偏僻，街上也只能看到几个流浪汉。
附近的房屋维护得很好，街道也很干净，但大家都说这里不太安全。不过，酒店很漂亮，也很新。
A extremely heavy bathroom door was not properly installed and it fell off when I opened it and it fell onto my head.
Rooms are very clean, relatively quiet, plenty of space.
Hotel restaurant is very good.
The bed linens are excellent but the mattress is not. It was extremely uncomfortable. There are 3 elevators but only 1 working. It is an older building so the 1 functioning elevator was very slow. Overall, it is a very nice hotel and I would definitely stay there again.
The front desk worker behaved as if to be looking down her nose... But if ever to return to Dayton... I'll get the same room... Loved it! As we would say down south " You wouldn't throw the baby out with the bath water "
Staff was great. Room was very nice. The elevators could use an update - noisy and not a smooth ride.
The only downside was having to pay extra for a late check out which would have helped us out a lot but paying for it something I haven’t never had to do.
Very clean hotel in the theater district. Valet or garage parking. Area is safe.
Hot water wasn’t working by the time we got there. However they did call and tell us that to let us know. That was good
We had to be moved 3 times 2 of the ac units was making a loud and funny nose. We finally got a room that the AC unit wasn’t make a loud funny noise but the bed was horrible. I felt all of the bed springs when i was trying to sleep needless to say I didn’t get good sleep