We loved our stay at Blue Iris — beautifully decorated, walkable to all the shopping areas and restaurants and thoughtful amenities.
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酒店回复: Thank you so much for your kind words! We’re thrilled to hear you loved your stay at the Blue Iris and enjoyed our décor, convenient location, and thoughtful touches. It’s wonderful to know our setting made it easy for you to explore all that Nantucket has to offer. We hope to welcome you back for another relaxing island getaway soon!
3.0分
其他
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First evening after check in, there was no staff available….although there was supposed to be until 10 PM OR by phone- both numbers posed were busy- we had questions/needs and could not get in touch with anyone, luckily it was not anything too crucial and we figured it out. The next day staff was very kind but basically did nothing for the issues. The continental breakfast was probably the least offerings I have ever had. Honestly, if not for the price, it would have been fine- but for the cost of the stay, it definitely was not ‘worth it’. It was clean, comfortable bed, pretty place with a beautiful patio/firepit.
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酒店回复: Thank you for sharing your feedback with us, Diane. We’re glad to hear you enjoyed the comfort of your room and our outdoor spaces, but we’re truly sorry for the challenges you experienced reaching our team during your first evening and that our breakfast offering didn’t meet expectations. This isn’t the experience we aim to provide, and we appreciate you bringing these concerns to our attention. We’d welcome the chance to speak with you directly so we can learn more and make things right. Thank you again for staying with us.
4.0分
其他
Overall a very comfortable room. The air conditioner made too much noise and so that was a negative.
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酒店回复: Hi Carmen,I am happy you enjoyed your bedroom! We will look into your air conditioner feedback.
1.0分
其他
They have to get new mattresses. They are really bad. Couldn’t sleep more than 6am. I have to leave because my back hurts from it. Not worth it for the price
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酒店回复: We're really sorry to hear that your mattress was uncomfortable and that it impacted your stay, that’s definitely not the experience we want for our guests. We appreciate you bringing this to our attention and will be sure to review the condition of the mattress in your room. Guest comfort is a top priority for us, and feedback like yours helps us improve. If you’re open to it, we’d love to welcome you back to Blue Iris and we can find a mattress that suits your preference.
5.0分
其他
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Perfect, charming stay
We had an incredible stay at the Blue Iris! First, the location COULD not be better and absolutely made the trip. We also had trouble finding a room that would be comfortable for 3 people and this one was amazing, it had 2 comfortable beds AND two bathrooms. We really enjoyed the extra touches such as happy hour and breakfast, and access to the bikes. Definitely recommend! My only critical feedback: the staff was very kind but not able to answer some of our questions, and it would go a long way to have some light bites such as nuts or chips included in the happy hour as well.
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酒店回复: Thank you so much for your kind and thoughtful review! We’re so glad to hear that you had an incredible stay at the Blue Iris and that the location, room setup, and little extras like happy hour, breakfast, and the bikes helped make your trip special.We also really appreciate your feedback about the happy hour and staff knowledge — those are helpful suggestions, and we’ll definitely take them into consideration as we look for ways to enhance the guest experience. Thanks again for recommending us, we hope to welcome you back soon!
5.0分
家庭亲子
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The Blue Iris is in an ideal location in Nantucket: easy walking distance to everything downtown but on a quiet side for rest and relaxation. The rooms are beautiful and comfortable. The staff is friendly and professional. They even loan out beach towels and beach chairs - a big plus if you fly to the island!
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酒店回复: Thank you so much for your wonderful review! We're thrilled you enjoyed the peaceful yet central location, it's one of our favorite things about the Blue Iris too. We're glad you found the rooms comfortable and the team welcoming. And yes, beach chairs and towels are a must for island days - happy to hear they came in handy! We hope to welcome you back on your next trip to Nantucket.
3.0分
情侣出游
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The nightly rate of $600 carries a certain level of expectations which sadly, was not met. To start off, your staff seems very unhappy to work for the property. Initially, Casita was quite abrupt and we played along. However, after a few of these interactions, her abruptness got tiring and disruptive. As for the room, although nicely appointed, it did not seem thoroughly cleaned. The floor in the inside of the door was sticky and needed to be properly swept. The toilet seat also felt sticky and not properly sanitized. Further, the bath towels, apart from being quite small, did not seem clean. When we asked for additional towels, we were met with frustration from the staff and we decided to not insist. Sadly, although your property has great potential, the room rate does not match the quality of service and cleanliness (or lack thereof) of the room. We certainly feel that we overpaid.
5.0分
家庭亲子
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The location was unbeatable and the hotel oozed charm with updates and attention to detail. Great decor, delicious little breakfast (the croissants were homemade and incredible, the juice freshly squeezed) and the staff was kind and thoughtful (there's a daily drink for guests each evening and when I told them I didn't drink alcohol, they brought me and my daughters a delicious non-alcoholic bottle....so thoughtful). Towels, beach chairs, bikes...they made sure we had everything we needed to enjoy our stay. The only downside to the hotel was not knowing that the room we booked was below ground level with small basement windows that made for a pretty dim interior. The photos we saw upon booking show a beautiful room filled with natural light and the booking said "ground level" which is true in that it's a split level so the front room was below ground but the back room walked out onto a back patio. If we wanted some natural light and opened our shades, we were definitely on display to people walking on the street, so we kind of hated being inside, despite the beautiful decor and soft bedding, because it was pretty dark even in the middle of the day. If natural light and sunshine is something you value in your stay, I would recommend asking exactly which floor you will be on during your stay. I just get the icks in basements and a few spider webs and bugs in corners sort of underscored the feeling, even though it was cleaned each day and very updated and polished.
5.0分
其他
"The hotel room was impeccably clean, and the staff were incredibly helpful and friendly throughout my stay
5.0分
其他
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Beautiful property, great location
Very nice hotel with clean, comfortable, nicely appointed rooms. Staff were very kind and accommodating. Great location near the middle of town on a quiet street.
We loved our stay at Blue Iris — beautifully decorated, walkable to all the shopping areas and restaurants and thoughtful amenities.
First evening after check in, there was no staff available….although there was supposed to be until 10 PM OR by phone- both numbers posed were busy- we had questions/needs and could not get in touch with anyone, luckily it was not anything too crucial and we figured it out. The next day staff was very kind but basically did nothing for the issues. The continental breakfast was probably the least offerings I have ever had. Honestly, if not for the price, it would have been fine- but for the cost of the stay, it definitely was not ‘worth it’. It was clean, comfortable bed, pretty place with a beautiful patio/firepit.
Overall a very comfortable room. The air conditioner made too much noise and so that was a negative.
They have to get new mattresses. They are really bad. Couldn’t sleep more than 6am. I have to leave because my back hurts from it. Not worth it for the price
Perfect, charming stay
We had an incredible stay at the Blue Iris! First, the location COULD not be better and absolutely made the trip. We also had trouble finding a room that would be comfortable for 3 people and this one was amazing, it had 2 comfortable beds AND two bathrooms. We really enjoyed the extra touches such as happy hour and breakfast, and access to the bikes. Definitely recommend! My only critical feedback: the staff was very kind but not able to answer some of our questions, and it would go a long way to have some light bites such as nuts or chips included in the happy hour as well.
The Blue Iris is in an ideal location in Nantucket: easy walking distance to everything downtown but on a quiet side for rest and relaxation. The rooms are beautiful and comfortable. The staff is friendly and professional. They even loan out beach towels and beach chairs - a big plus if you fly to the island!
The nightly rate of $600 carries a certain level of expectations which sadly, was not met. To start off, your staff seems very unhappy to work for the property. Initially, Casita was quite abrupt and we played along. However, after a few of these interactions, her abruptness got tiring and disruptive. As for the room, although nicely appointed, it did not seem thoroughly cleaned. The floor in the inside of the door was sticky and needed to be properly swept. The toilet seat also felt sticky and not properly sanitized. Further, the bath towels, apart from being quite small, did not seem clean. When we asked for additional towels, we were met with frustration from the staff and we decided to not insist. Sadly, although your property has great potential, the room rate does not match the quality of service and cleanliness (or lack thereof) of the room. We certainly feel that we overpaid.
The location was unbeatable and the hotel oozed charm with updates and attention to detail. Great decor, delicious little breakfast (the croissants were homemade and incredible, the juice freshly squeezed) and the staff was kind and thoughtful (there's a daily drink for guests each evening and when I told them I didn't drink alcohol, they brought me and my daughters a delicious non-alcoholic bottle....so thoughtful). Towels, beach chairs, bikes...they made sure we had everything we needed to enjoy our stay. The only downside to the hotel was not knowing that the room we booked was below ground level with small basement windows that made for a pretty dim interior. The photos we saw upon booking show a beautiful room filled with natural light and the booking said "ground level" which is true in that it's a split level so the front room was below ground but the back room walked out onto a back patio. If we wanted some natural light and opened our shades, we were definitely on display to people walking on the street, so we kind of hated being inside, despite the beautiful decor and soft bedding, because it was pretty dark even in the middle of the day. If natural light and sunshine is something you value in your stay, I would recommend asking exactly which floor you will be on during your stay. I just get the icks in basements and a few spider webs and bugs in corners sort of underscored the feeling, even though it was cleaned each day and very updated and polished.
"The hotel room was impeccably clean, and the staff were incredibly helpful and friendly throughout my stay
Beautiful property, great location
Very nice hotel with clean, comfortable, nicely appointed rooms. Staff were very kind and accommodating. Great location near the middle of town on a quiet street.