酒店回复: Dear Valued Guest,First of all, we are truly sorry to hear that your experience did not meet your expectations. We always respect and serve all guests equally, without any distinction based on income or personal background.Regarding the power outages, this has been a common issue across Phu Quoc Island over the past two weeks due to a major power cable failure. Even 5-star resorts have been affected. Whenever a blackout occurred, we immediately operated our generator to maintain electricity for our guests as much as possible.The repeated outages also impacted the water pump system, which led to low water pressure. Nonetheless, whenever an issue arose, we always tried our best to fix it promptly to minimize inconvenience for our guests.All information about our facilities and amenities is transparently listed on our booking platforms for guests to review before making a reservation.Once again, we sincerely apologize for the inconvenience you experienced. We appreciate your feedback and will continue to improve our services.Thank you for sharing your thoughts with us.
这次在富国岛临时换的这家酒店,真的是全程最惊喜、性价比最高的一家!
同样的价格能住到这么舒服的商务酒店,我非常满意。房间干净整洁,住着很安心,酒店还带游泳池,整体体验超出预期。
住在这里的大多是韩国客人,氛围安静舒服。
位置也特别方便,旁边就有一家越南粉店,谷歌评分五星,味道超好吃。
综合下来,这家是我这次富国岛之行住得最满意的一家酒店,出行、吃饭、舒适度都在线,下次来还会选这里!
美中不足的是,晚上洗澡时发现没有热水,只能用冷水冲洗,这一点挺让人头痛的,希望酒店能尽快检修和改善热水供应问题。
穷人住的酒店,糟糕的体验。如果收入允许,还是住丽晶吧。
唯一的优点是地段好,距离最大购物中心金刚超市步行只需2分钟。
设施为招待所标准,没有隔音;淋浴水压极小;说有阳台,根本站不了人。最糟糕的是,每天断电十多次,富国岛基础设施过差。
这家酒店很方便,应有尽有。员工非常乐于助人,努力让您住得舒适。唯一的缺点是能清楚地听到街上的噪音。离海滩不远,大约5-10分钟路程。
很棒的酒店,床单很干净,没有异味,房间里空气很好,住着很舒服。
可能其他房间的淋浴设施比较好,但我房间的淋浴器就是一个洞,只有一个花洒,尽管浴室很大。
另外,房间和餐厅都没有微波炉,所以加热食物不方便。
除此之外,其他都很好。
房间挺好的,但是地方和前台都很脏,一点都不吸引人……员工倒是挺友好的。
设施相当不错且干净。入住体验取决于你遇到了什么样的同住客人。如果有人喝醉了还大吵大闹,那就会因为隔音不好而非常吵。
性价比很高的酒店,房间干净整洁,一切都很顺利👍
很棒的酒店。一切都很干净,床单也很干净。工作人员笑容满面,乐于助人。我强烈推荐这家酒店。
房间宽敞舒适,员工们也很亲切。下次还会再来的。
干净整洁,服务周到,位置优越,性价比很高。