酒店回复: Dear GuestThank you very much for such a detailed and positive review of our hotel and the surrounding area. We are delighted that you appreciated the standard of our services, the convenience of our location, and the room amenities.We also appreciate your comments regarding the interior design. We are pleased that both the nearby attractions and the convenience of public transportation met your expectations.kind regardsAnna MidaGeneral Manager

酒店回复: Dear GuestThank you for sharing your feedback. We are pleased to hear that you had a great experience and enjoyed the peaceful surroundings as well as the nearby park in its beautiful autumn colors. We’re also glad the hotel’s location suited your plans for exploring the old town.We hope to welcome you again in the future!kind regardsAnna MidaGeneral Manager

酒店回复: Dear GuestThank you for sharing your kind words about your recent stay with us. We’re delighted to hear that you enjoyed our convenient location near the park, easy access to public transport, and the nearby amenities. It’s wonderful to know that you appreciated the room’s interior design and cleanliness of the bathroom — our team works hard to ensure every detail meets our guests’ expectations.We truly hope to welcome you back soon for another comfortable and enjoyable stay.kind regardsAnna MidaGeneral Manager

酒店回复: Dear GuestThank you so much for your wonderful comment!We couldn’t agree more—Krakow truly is a unique city, full of charm, rich history, and vibrant culture. We're delighted that you appreciated its blend of modernity and tradition, along with the beautiful scenery and delicious food.We hope your stay here was memorable, and we’d love to welcome you back anytime!kind regardsAnna MidaGeneral Manager

酒店回复: 亲爱的客人 非常感谢您对我们的好评，感谢您选择我们作为您在克拉科夫的首选酒店！ 我们很高兴听到您喜欢我们位于中心的位置、舒适的客房和一流的服务。 我们总是很高兴欢迎家庭、情侣和商务旅客。 您的推荐对我们来说意义重大，我们期待着您下次光临！ 诚挚的问候 Anna Mida 总经理

酒店回复: Dear GuestThank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay. We understand how important a reliable network is and will look into improving it. We also regret that the cleaning staff did not meet your expectations, and we will ensure they are reminded of the importance of timely service. Thank you for your comments and we hope to have the opportunity to welcome you back and provide a better experience next time.kind regardsAnna MidaGeneral Manager

酒店回复: 尊敬的宾客 感谢您分享您的反馈。根据酒店政策，退房时间为中午 12:00，入住时间为下午 3:00 起。尽管我们始终尽力尽早准备客房，但在某些情况下，尤其是在入住率较高的情况下，准备工作可能会有所延迟。对于由此给您带来的不便，我们深表歉意。 我们非常感谢您的反馈，这有助于我们提升宾客的入住体验。 此致 Anna Mida 总经理

酒店回复: Dear Guest,Thank you for sharing your feedback regarding your recent stay.I am pleased to hear that you enjoyed our breakfast and found our staff's service to be acceptable. It is also good to know that you found taxi transport easily accessible.We appreciate your honest comments regarding our location and the airport transfer pricing. We always strive to provide convenient options for our guests, but we value your suggestion regarding local taxi apps as a helpful tip for fellow travelers.Thank you for staying with us, and we hope to have the pleasure of welcoming you back in the future.Best regards,Alina SyniavinaGuest Experience Specialist

酒店回复: Dear GuestThank you for choosing our hotel.It was a pleasure for us to welcome you to our hotel and we hope to see you soon again.with regardsAnna MidaGeneral Manager