Absolutely NO to this hotel ! This is the worst hotel I have stayed. The 5 above reviews are for sure fake, since the rooms are very dirty, there are bugs all over the rooms and specially kitchen area. TV isn’t working and the staff is very very rude, they are always ready to fight and answer back even if you ask them to fix the TV or send a bottle of water. They take 2-3 hrs for a single service, I ask for a bottle of water at 9pm and it was delivered at 11:30pm when my husband went to the reception to ask. Food is of very low quality, there is no aloo in aloo paratha and the cups were very dirty with tea all over the cup. I am sure where did they get the second hand mattress, the springs are coming out and the mattress has lost its softness and you can sink in the mattress and spoil your back, my back is still hurting. We booked the hotel for 6 nights but waiting for them to refund the money so that we can check in other hotel.
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酒店回复: Dear Garima, please accept our sincerest apologies for the experience you had with us. We have forwarded your feedback to our team to take strict action. We would also request you to get in touch with us at the contact details given on our website so that we will be able to take this further. We hope this has not put you off from staying with us for your future travel plans. Best Wishes, Treebo Hotels
5.0分
其他
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Reception staff was very polite..neat and clean hotel..safe and comfort place.. parking area is available..food was very good.. I like this hotel very much.....for family this AVR HOTELS is best place to stay
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酒店回复: Dear Guest, thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At Treebo it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you very much and we look forward to having you back soon. Best Wishes, Treebo Hotels
Absolutely NO to this hotel ! This is the worst hotel I have stayed. The 5 above reviews are for sure fake, since the rooms are very dirty, there are bugs all over the rooms and specially kitchen area. TV isn’t working and the staff is very very rude, they are always ready to fight and answer back even if you ask them to fix the TV or send a bottle of water. They take 2-3 hrs for a single service, I ask for a bottle of water at 9pm and it was delivered at 11:30pm when my husband went to the reception to ask. Food is of very low quality, there is no aloo in aloo paratha and the cups were very dirty with tea all over the cup. I am sure where did they get the second hand mattress, the springs are coming out and the mattress has lost its softness and you can sink in the mattress and spoil your back, my back is still hurting. We booked the hotel for 6 nights but waiting for them to refund the money so that we can check in other hotel.
Reception staff was very polite..neat and clean hotel..safe and comfort place.. parking area is available..food was very good.. I like this hotel very much.....for family this AVR HOTELS is best place to stay