酒店回复: Dear Valued Guest , Warm greetings from Amari SPICE Penang,Thank you very much for sharing your positive feedback with us. We are delighted to know that you enjoyed our warm and welcoming service, pleasant environment, and plentiful breakfast, as well as our convenient location near the airport.We also appreciate your comments regarding the distance from the city centre and popular attractions. While our location offers convenience for airport access and business travel, your feedback is valuable to us and helps set clear expectations for future guests.Thank you once again for your recommendation, and we look forward to welcoming you back for another comfortable stay.Warm regards,Christine RockExecutive Assistant ManagerAmari SPICE Penang
酒店回复: Dear JC,Thank you very much for your amazing rating and for sharing your positive feedback with us. We are delighted to know that you enjoyed our convenient location near Setia Arena and found it ideal for attending concerts.It is wonderful to hear that you appreciated our facilities, including the swimming pool, gym, and spa, as well as the in-room coffee machine. We are also pleased that you enjoyed the breakfast selection, especially the local Malaysian favourites.Thank you once again for your kind comments. We look forward to welcoming you back to Amari SPICE Penang for another enjoyable stay.Warm regards,Christine RockExecutive Assistant ManagerAmari SPICE Penang
点评来源 Trip.com
4.8分
豪华特大床房
商务出差
前台接待很热情，对客户提问回答很细致。
早餐真的非常丰盛，有中西餐，也有马来西亚不同民族的特色美食。
就是lobby的管理可以更好一些，没有工作人员帮忙拿行李这一点不太好。
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酒店回复: Dear Xiaolin,Warm greetings from Amari SPICE Penang!Thank you for your wonderful feedback and excellent rating. We’re delighted to hear that you enjoyed our warm front desk service and the variety at our breakfast, especially the mix of local and international selections.We also appreciate your constructive comment regarding luggage assistance at the lobby. Please rest assured that your feedback has been shared with our team for review and improvement.It was a pleasure having you with us, and we look forward to welcoming you back for an even better experience on your next visit.Warm regards,Christine RockExecutive Assistant ManagerAmari SPICE Penang
酒店回复: Dear Zhishixiaomianbao, Thank you for taking the time to share your feedback with us. We’re pleased to know you enjoyed the cleanliness, facilities, and breakfast during your stay. We’re truly sorry to hear about the noise disturbance and understand how this may have affected your rest. Please be assured that we’re exploring additional soundproofing measures and room allocation improvements to ensure a more peaceful experience for our guests.We truly appreciate your comments, as they help us continue to improve. We hope to have the opportunity to welcome you back for a more comfortable stay.Warm regards,Christine RockExecutive Assistant ManagerAmari SPICE Penang
酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We’re pleased to know that you had an overall very good stay and found our facilities complete and comfortable.We sincerely apologize for the inconvenience you experienced when requesting hot water and appreciate you bringing this to our attention. Your feedback has been shared with the team to ensure better consistency and communication moving forward.We’re grateful for your kind words and look forward to welcoming you back to Amari SPICE Penang for an even smoother and more enjoyable stay.Warm regards,Christine RockExecutive Assistant ManagerAmari SPICE Penang
点评来源 Trip.com
4.7分
豪华特大床房
商务出差
挺好的，房间🈶质量，早餐也好
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酒店回复: Dear Valued Guest,Warm greetings from Amari SPICE Penang.Thank you for sharing your wonderful feedback and for the high rating of your stay. We are delighted to know that you enjoyed the quality of your room and had a pleasant breakfast experience.Your kind comments truly motivate our team, and we appreciate you choosing to stay with us. We look forward to welcoming you back again for another enjoyable stay.Warm regards,Christine RockExecutive Assistant ManagerAmari SPICE Penang
4.5分
豪华特大床房
朋友出游
槟城非常不错的酒店，应该是泰国高端酒店集团的。设施新、离机场近、周围有便利店和餐饮。
9 / 12
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酒店回复: Dear Tiantiandasheng,Thank you for your kind words and wonderful feedback. We're delighted you enjoyed our convenient location and facilities, and we look forward to welcoming you back soon.Warm regards,Christine RockExecutive Assistant ManagerAmari SPICE Penang
5.0分
豪华特大床房
商务出差
原文
翻译由AI提供
干净宽敞。早餐种类丰富——有马来餐、印度餐、中餐、西餐。还有各种新鲜果汁。
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酒店回复: 尊敬的 Linda Huey 女士：
非常感谢您精彩的点评和完美的评分。我们非常高兴得知您喜欢舒适的客房和种类繁多的早餐。听到如此美好的评价我们深感荣幸，我们一定会将您的赞美传达给我们的烹饪团队。我们期待着很快再次欢迎您入住，享受愉快的住宿体验。
此致，
Christine Rock
行政助理经理
槟城阿玛瑞 SPICE 酒店
酒店环境非常好，服务热情，酒店的早餐非常丰盛，离机场特别近。如果去市区就很远。离著名景点距离很远。
Amai hotel靠近Setia Arenan 体育馆，看演唱会不错选项，走到场地不到5分钟，酒店设施很多，如游泳池，Gym 房，Spa 房都有，房间整体也错有咖啡机，早餐十分美味，有马来西亚三大风味（椰浆饭，roti canoi印度飞饼）等。，谢谢
前台接待很热情，对客户提问回答很细致。
早餐真的非常丰盛，有中西餐，也有马来西亚不同民族的特色美食。
就是lobby的管理可以更好一些，没有工作人员帮忙拿行李这一点不太好。
其实酒店还是不错的，卫生还是设施方面，早饭也很好吃。 但是，房间稍微有点小。 然而，最重要的是，真的隔音很差！我住在18楼，楼下的摩托车声音很吵很吵，感觉就像自己睡在马路上。
正如大家评价的那样，这真是一家非常棒的酒店。
虽然离峇都丁宜海滩有一段距离，但乘坐 Grab 大约 15 分钟就能到达，所以我们并没有觉得不方便。
酒店内部装饰高雅，氛围宁静，让人感觉时间都慢了下来。
无论是房间的清洁度、设计、早餐、员工还是服务，一切都堪称完美，我认为这是一家物超所值的酒店。
晚上在海滩上举办的火焰舞也非常精彩，值得一看。
尤其是服务给我留下了深刻的印象。入住期间孩子发烧了，酒店非常贴心地为我们提供了体温计，还把自助餐中一些适合孩子吃的食物送到房间，给予了我们很多帮助。
这是一家无论是家庭出游还是情侣度假都值得推荐的度假酒店。
这已经是我连续第三年住这家酒店了。选择这里总是因为离SPICE会展中心很近。早餐水准有所下降。大堂和洗手间有股奇怪的味道。总体入住体验还不错，但达不到五星级标准。希望酒店能有所改进，因为周边正在建很多新酒店。
入住体验很好 该有的有。扣分项是索要热开水的时候 说这边没有，可是过后我在大厅旁的bar拿到了
挺好的，房间🈶质量，早餐也好
槟城非常不错的酒店，应该是泰国高端酒店集团的。设施新、离机场近、周围有便利店和餐饮。
干净宽敞。早餐种类丰富——有马来餐、印度餐、中餐、西餐。还有各种新鲜果汁。