There was no hot water in the room, the Tele didn't work as there was no signal, there'was no milk for tea or coffee
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酒店回复: Thank you for your feedback but we have a biomass heating system so the hot water and heating is on 24/7.I have asked you if you would like me to top up your tea and coffee you said you didn't want hot drink as you will be out to the festival.I am very disappointed
1.0分
商务出差
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Bed had hairs in and was clearly unclean, mould on walls and mattress looked about 20 years old and severly stained. Manager asked us to leave before we could take any more photos and did not refund when we refused to stay there.
1.0分
其他
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Do not ever go to this one
This place is terrible. It’s a dump. The room was dirty. It did not have an en suite bathroom the bathroom down the hall. The toilet didn’t work and there was no hot water. It was really really terrible. No one should stay there.
1.0分
其他
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No hotwater!
No hot water.
The property was in bad condition.
Second hand furniture.
No ensuite rooms, so expensive even if it was a nice place. Bathroom toilet seat was very lose.
Park at the railway station for 50p a day.
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酒店回复: Thank you for your feedback but what you have paid was room with shared bathroom which I have offered room with private shower but didn't want to pay the extra.Regarding parking it does says we don't have parking so next time you book anywhere else READ the fine prints as false reviews can damage good businesses. Hot water is on 24/7 as we use biomass to heat and hot water is on 24/7.
1.0分
家庭亲子
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We stayed 3 nights in this property , warm as you enter property but in the rooms there was no heating & we had no hot water , we phoned owner he said boiler was gettin serviced & he would see us kater but he never came to see us , then later on we had hot water for very short time then the rest of days no hot water again & there was no cleaning of our room or replenish tea/coffee/towels/toilet paper for our full 3 day stay , i would give this no stars if i could , i woulnt recommend this property to anyone , no staff at all in this property to dpeak to if you have a problem
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酒店回复: Very disappointed with what has been said as false reviews can damage good business,We have a biomass heating system and the heating is on 24/7 is that warm the building and the rooms hotel guests leaves the windows open. You both were complaining that your room was to hot which i have advice you to open the window, I have provided you with about four towels each extra tea and coffees advice you if you need anything extra to contact me which you phoned me and ask for extra teas and coffers which i have provided you. Hope you don't leave false reviews in the future anywhere else you book to stay on ******* Thanks
1.0分
其他
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An intimidating manager who made us feel unsafe and frightened, dirty accommodation, nothing like the pictures shown on the booking site. The manager tried to say he had five other hotels in the town, which I subsequently found out to be a lie. Avoid!!
2.0分
其他
It was like an AirBnB setup, all you had was a bed for the night
1.0分
情侣出游
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Advertised as “Dogs free of charge “ on **********. We drove 30 miles out of the way and we’re told we had to pay for the dog. When I showed him his website he just ignored me and said I had to pay or couldn’t stay. Also advertised as “ free off road parking” when we arrived I was told to use the train station car park and pay. He was rude and arrogant ! The place was filthy and there was a really noisy bar next door with people out on the street shouting and music blaring out. We walked out and drove to days inn which is lovely. Best advice I can give is take heed of the other reviews ( which are not fake!) and avoid at all costs. This hotel should be struck off and I will be taking issue with trading standards and ********** on my return !! Just to add that by the time we got to another hotel he had changed the website…… unlucky because I took at screenshot when I was at his check in ;)
1.0分
其他
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Had originally booked for 2 nights our plans had changed and we could only make 1 night we rang the week before to let the staff know that we would only be the the 1 night and that was fine nothing was said. Rang again the day before just to make sure that everything was still fine well it wasnt we were told that if we were not going to be there for check in on the first day then we would have to cancel and PAY A CANCELLATION FEE. We didnt want to cancel we were just being 1 day later like peoples plan changes AND IT utterly ridiculous behaviour. We were fine with losing the first night payment we didnt want a refund it was fine its not like we were wanting our money back, he was extremely ignorant and abrunt ive now had to book another hotel at the cost £95 the night before we travel. DO NOT USE THIS GUEST HOUSE NO CUSTOMER SERVICE AT ALL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
1.0分
其他
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Absolutely vile place never clean looks like it hasn’t been cleaned in a year he has a young boy working for him the boy looks about 12 and he just leave him to Check you in you have to call at the door there is slugs cockroach’s and bed bugs we couldn’t stay so we left paid £99 pound wouldn’t pay 50pence
There was no hot water in the room, the Tele didn't work as there was no signal, there'was no milk for tea or coffee
Bed had hairs in and was clearly unclean, mould on walls and mattress looked about 20 years old and severly stained. Manager asked us to leave before we could take any more photos and did not refund when we refused to stay there.
Do not ever go to this one
This place is terrible. It’s a dump. The room was dirty. It did not have an en suite bathroom the bathroom down the hall. The toilet didn’t work and there was no hot water. It was really really terrible. No one should stay there.
No hotwater!
No hot water.
The property was in bad condition.
Second hand furniture.
No ensuite rooms, so expensive even if it was a nice place. Bathroom toilet seat was very lose.
Park at the railway station for 50p a day.
We stayed 3 nights in this property , warm as you enter property but in the rooms there was no heating & we had no hot water , we phoned owner he said boiler was gettin serviced & he would see us kater but he never came to see us , then later on we had hot water for very short time then the rest of days no hot water again & there was no cleaning of our room or replenish tea/coffee/towels/toilet paper for our full 3 day stay , i would give this no stars if i could , i woulnt recommend this property to anyone , no staff at all in this property to dpeak to if you have a problem
An intimidating manager who made us feel unsafe and frightened, dirty accommodation, nothing like the pictures shown on the booking site. The manager tried to say he had five other hotels in the town, which I subsequently found out to be a lie. Avoid!!
It was like an AirBnB setup, all you had was a bed for the night
Advertised as “Dogs free of charge “ on **********. We drove 30 miles out of the way and we’re told we had to pay for the dog. When I showed him his website he just ignored me and said I had to pay or couldn’t stay. Also advertised as “ free off road parking” when we arrived I was told to use the train station car park and pay. He was rude and arrogant ! The place was filthy and there was a really noisy bar next door with people out on the street shouting and music blaring out. We walked out and drove to days inn which is lovely. Best advice I can give is take heed of the other reviews ( which are not fake!) and avoid at all costs. This hotel should be struck off and I will be taking issue with trading standards and ********** on my return !! Just to add that by the time we got to another hotel he had changed the website…… unlucky because I took at screenshot when I was at his check in ;)
Had originally booked for 2 nights our plans had changed and we could only make 1 night we rang the week before to let the staff know that we would only be the the 1 night and that was fine nothing was said. Rang again the day before just to make sure that everything was still fine well it wasnt we were told that if we were not going to be there for check in on the first day then we would have to cancel and PAY A CANCELLATION FEE. We didnt want to cancel we were just being 1 day later like peoples plan changes AND IT utterly ridiculous behaviour. We were fine with losing the first night payment we didnt want a refund it was fine its not like we were wanting our money back, he was extremely ignorant and abrunt ive now had to book another hotel at the cost £95 the night before we travel. DO NOT USE THIS GUEST HOUSE NO CUSTOMER SERVICE AT ALL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Absolutely vile place never clean looks like it hasn’t been cleaned in a year he has a young boy working for him the boy looks about 12 and he just leave him to Check you in you have to call at the door there is slugs cockroach’s and bed bugs we couldn’t stay so we left paid £99 pound wouldn’t pay 50pence