酒店回复: We apologize for the inconvenience that you have encountered during your stay here with us. Rest assured that we are looking for better ways to serve all of our guest. We hope that you'll try our services again and we'll do our best to serve you. Have a wonderful day and thank you very much for the review.
酒店回复: Hi, Elizabeth!Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.Indianhead Ironwood Motel
4.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: We appreciate your review a lot and we hope to see you again soon. Have a wonderful day, Joe!
4.0分
其他
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Clean rooms even though the smell was a bit different. THANKFULLY there was staff onsite to check us in otherwise it would have been a NO GO DUE to NO FUNCTIONING KIOSK. The guy who checked us in was friendly and easy to understand.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear you found our rooms clean and that our staff provided friendly, helpful service during check-in. We apologize for the inconvenience with the kiosk and the unusual room odor we appreciate you bringing this to our attention so we can address it promptly. We hope to have the pleasure of welcoming you again for an even smoother experience.
4.0分
家庭亲子
Great place if you just need the basics of a motel room. Beds are clean and comfortable. I stay here every time I travel to Ironwood, Michigan
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酒店回复: Thank you for your kind words and continued loyalty! We’re so pleased to hear that you find our accommodations clean, comfortable, and dependable during your travels to Ironwood. Your trust means a lot to us, and we look forward to welcoming you back on your next visit.
5.0分
其他
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Cute roadside motel
This was my second stay at the Indianhead. The room was clean and the beds were comfortable. This is a great updated vintage-feeling classic motel. Loved it!
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酒店回复: We’re so glad you had a great experience during your stay with us! Our team truly appreciates your feedback. Please remember, our staff is always available on-site should you need any help — just call the front desk or stop by the kiosk.
5.0分
情侣出游
For a property as dated as this one, cleanliness was pretty remarkable and excellent.
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酒店回复: Thank you for your kind words! We’re delighted to hear you enjoyed your stay with us at Magnuson Hotel Ironwood. If you ever experience any issues, please know we always have staff staying on property — you can call our front desk or visit the kiosk anytime for immediate assistance.
4.0分
情侣出游
Everything was nice. Only down side was mattresses were old and very worn. Very uncomfortable.
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酒店回复: Thank you for sharing your review. We hope your next visit will be even better. Should you ever have an issue, our on-site staff are available through the front desk and our kiosk.
4.0分
家庭亲子
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Didn't like dealing with a machine instead of people, at check in. Water had to be run awhile to remove the iron ore out of the water. Water pressure in the shower was low.
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酒店回复: Thank you for sharing your thoughts. Your input is valuable, and we’ll be addressing the areas you mentioned to ensure future visits are more enjoyable. We hope to have the opportunity to serve you better next time.
2.0分
其他
Best was room was clean. Things did not work, no staff onsite, very dated and lots of noise.
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酒店回复: Thank you for your review. We’re pleased that you found parts of your stay satisfactory, but we understand there’s room for improvement. Your comments will help us enhance our guest experience moving forward.
地狱般的酒店
令人作呕 - 太可怕了。由于电子视频登记系统无法使用，并且没有电话号码以防万一，所以花了大约一个小时才完成预订。酒店电话无人接听。服务行业不能指望人们接受这种粗制滥造！我非常生气，几乎一整晚都没睡 - 可能几个小时，早上 5 点就离开了。永远不会考虑再去！！
酒店很容易找到，停车也很方便。床很舒服。遗憾的是电视坏了，浴缸的冷热水水龙头被切换了，床底下有多个空瓶子和一个烟头。
好的
Clean rooms even though the smell was a bit different. THANKFULLY there was staff onsite to check us in otherwise it would have been a NO GO DUE to NO FUNCTIONING KIOSK. The guy who checked us in was friendly and easy to understand.
Great place if you just need the basics of a motel room. Beds are clean and comfortable. I stay here every time I travel to Ironwood, Michigan
Cute roadside motel
This was my second stay at the Indianhead. The room was clean and the beds were comfortable. This is a great updated vintage-feeling classic motel. Loved it!
For a property as dated as this one, cleanliness was pretty remarkable and excellent.
Everything was nice. Only down side was mattresses were old and very worn. Very uncomfortable.
Didn't like dealing with a machine instead of people, at check in. Water had to be run awhile to remove the iron ore out of the water. Water pressure in the shower was low.
Best was room was clean. Things did not work, no staff onsite, very dated and lots of noise.