酒店回复: Hi, Elizabeth!Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.Indianhead Ironwood Motel
4.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: We appreciate your review a lot and we hope to see you again soon. Have a wonderful day, Joe!
3.0分
其他
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Picture a run of the mill roadside Motel...........That's what this is. It is outdated and could use some work, but it served it purpose. My experience was through a kiosk. You walk up to the machine, somone answers a screen infront of you. You answer some questions, they give you a room code, you go to your room, you enter said code. Bingo bongo you're in your room.
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酒店回复: Thank you for taking the time to share your feedback. We appreciate your comments about our property and check-in process. Our team is continuously working on updates to make our rooms and facilities more comfortable for guests. We hope to welcome you back in the future to experience our improvements.
5.0分
情侣出游
Parking in front of room. Checkin by virtual kiosk! Rooms are old but very well maintained and clean. Fridge, microwave andcoffee maker in room.
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酒店回复: Thank you for your kind review! We’re glad you enjoyed the convenient parking, easy check-in, and clean, well-equipped room. We appreciate your feedback and hope to welcome you again soon!
4.0分
其他
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Clean rooms even though the smell was a bit different. THANKFULLY there was staff onsite to check us in otherwise it would have been a NO GO DUE to NO FUNCTIONING KIOSK. The guy who checked us in was friendly and easy to understand.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear you found our rooms clean and that our staff provided friendly, helpful service during check-in. We apologize for the inconvenience with the kiosk and the unusual room odor we appreciate you bringing this to our attention so we can address it promptly. We hope to have the pleasure of welcoming you again for an even smoother experience.
4.0分
家庭亲子
Great place if you just need the basics of a motel room. Beds are clean and comfortable. I stay here every time I travel to Ironwood, Michigan
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酒店回复: Thank you for your kind words and continued loyalty! We’re so pleased to hear that you find our accommodations clean, comfortable, and dependable during your travels to Ironwood. Your trust means a lot to us, and we look forward to welcoming you back on your next visit.
5.0分
其他
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Cute roadside motel
This was my second stay at the Indianhead. The room was clean and the beds were comfortable. This is a great updated vintage-feeling classic motel. Loved it!
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酒店回复: We’re so glad you had a great experience during your stay with us! Our team truly appreciates your feedback. Please remember, our staff is always available on-site should you need any help — just call the front desk or stop by the kiosk.
5.0分
情侣出游
For a property as dated as this one, cleanliness was pretty remarkable and excellent.
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酒店回复: Thank you for your kind words! We’re delighted to hear you enjoyed your stay with us at Magnuson Hotel Ironwood. If you ever experience any issues, please know we always have staff staying on property — you can call our front desk or visit the kiosk anytime for immediate assistance.
4.0分
情侣出游
Everything was nice. Only down side was mattresses were old and very worn. Very uncomfortable.
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酒店回复: Thank you for sharing your review. We hope your next visit will be even better. Should you ever have an issue, our on-site staff are available through the front desk and our kiosk.
4.0分
家庭亲子
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Didn't like dealing with a machine instead of people, at check in. Water had to be run awhile to remove the iron ore out of the water. Water pressure in the shower was low.
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酒店回复: Thank you for sharing your thoughts. Your input is valuable, and we’ll be addressing the areas you mentioned to ensure future visits are more enjoyable. We hope to have the opportunity to serve you better next time.
酒店很容易找到，停车也很方便。床很舒服。遗憾的是电视坏了，浴缸的冷热水水龙头被切换了，床底下有多个空瓶子和一个烟头。
好的
Picture a run of the mill roadside Motel...........That's what this is. It is outdated and could use some work, but it served it purpose. My experience was through a kiosk. You walk up to the machine, somone answers a screen infront of you. You answer some questions, they give you a room code, you go to your room, you enter said code. Bingo bongo you're in your room.
Parking in front of room. Checkin by virtual kiosk! Rooms are old but very well maintained and clean. Fridge, microwave andcoffee maker in room.
Clean rooms even though the smell was a bit different. THANKFULLY there was staff onsite to check us in otherwise it would have been a NO GO DUE to NO FUNCTIONING KIOSK. The guy who checked us in was friendly and easy to understand.
Great place if you just need the basics of a motel room. Beds are clean and comfortable. I stay here every time I travel to Ironwood, Michigan
Cute roadside motel
This was my second stay at the Indianhead. The room was clean and the beds were comfortable. This is a great updated vintage-feeling classic motel. Loved it!
For a property as dated as this one, cleanliness was pretty remarkable and excellent.
Everything was nice. Only down side was mattresses were old and very worn. Very uncomfortable.
Didn't like dealing with a machine instead of people, at check in. Water had to be run awhile to remove the iron ore out of the water. Water pressure in the shower was low.