Only ding is for the toilet leaking/running. Not a visible leak but from tank to bowl, causing toilet to run about every 5-10 minutes. Had to shut off water valve to get some sleep. Otherwise, a good place to stopover on a road trip.
5.0分
其他
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Everything about our stay was great. The rooms were clean, the food was good, and the staff was amazing. Abby at the front desk was particularly kind and helpful. She went above and beyond to make our stay outstanding.
5.0分
商务出差
They were really nice to us when we chevked inn and when we left only stsyed one night but i would stay there again.
酒店回复: Thank you, for your kind words. We hope to see you again!
5.0分
家庭亲子
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Tub in bathroom was slippery, good shower head. Staff was very polite, professional, and courteous. Your biscuits at breakfast were so much better that Cracker Barrel.
1.0分
其他
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The front desk staff was wonderful! The pool was shut down because it had not been properly cared for. It was opened back up later in the evening, but was so filthy we were afraid to swim. When I showered in the morning the soap, shampoo, and conditioner containers in the shower were completely empty. The air conditioner was running constantly, but there was no movement of air in the room so it was just sticky and hot. The fan in the bathroom never turned on so the room was humid and uncomfortable.
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酒店回复: I appreciate your candid assessment of our property. Our front desk staff's foremost goal is to make everyone feel welcomed and cared for at our property. I'm glad to hear we reached that goal during your stay. As for the maintenance issues, I apologize for the circumstances you walked into. Our pool had several back-to-back maintenance issues earlier in the summer and has been unreliable as a result. We have had all of those issues fixed now, and I hope you decide to give us another chance.
4.0分
情侣出游
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Nice. Expensive since it’s the nicest one in Kirksville, but not a 5-star property to be charging 5-star prices. Off-peak it’s normal, but if there’s something going on at the college, it’s close to 300/night. That’s ridiculous for this place.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you found the property to be the nicest in Kirksville—that’s something we take pride in.We understand your concerns about pricing during peak times, especially during events at Truman and ATSU. Our rates do fluctuate based on demand, which is common practice in the hospitality industry, but we always aim to provide value that reflects the quality of our accommodations and service.Your comments are important to us, and we’ll take them into consideration as we continue to evaluate our services and accommodations. We appreciate your honesty and hope to welcome you back in the future.
5.0分
其他
College visit
Great location close to the college. The staff was friendly. The rooms are clean and modern.
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酒店回复: Thank you for choosing us! We appreciate your business. We hope you choose to stay with us throughout your time at Truman, so long as it's the right college for you! Thank you again!
5.0分
其他
Liked the comfortable room and bed! REALLYliked the breakfast! And the key card to the room worked properly the first time every time!
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酒店回复: Thank you for your feedback. Our breakfast manager does a great job at ensuring our hotel's breakfast is the best in Kirksville! I will ensure she hears about your positive remarks. Thank you for your review and we hope to hear from you again soon!
5.0分
其他
Every staff there was extremely nice and helpful.
4.0分
其他
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Nice stay
Stay overall was good, only bad thing was the extremely loud fan with the heat that had no on/off switch. Had to use ear plugs to sleep the next night. Staff was very apologetic and tried to fix issue. Otherwise, stay was really good. Clean and breakfast was decent for continental at a hotel.
Only ding is for the toilet leaking/running. Not a visible leak but from tank to bowl, causing toilet to run about every 5-10 minutes. Had to shut off water valve to get some sleep. Otherwise, a good place to stopover on a road trip.
Everything about our stay was great. The rooms were clean, the food was good, and the staff was amazing. Abby at the front desk was particularly kind and helpful. She went above and beyond to make our stay outstanding.
They were really nice to us when we chevked inn and when we left only stsyed one night but i would stay there again.
Tub in bathroom was slippery, good shower head. Staff was very polite, professional, and courteous. Your biscuits at breakfast were so much better that Cracker Barrel.
The front desk staff was wonderful! The pool was shut down because it had not been properly cared for. It was opened back up later in the evening, but was so filthy we were afraid to swim. When I showered in the morning the soap, shampoo, and conditioner containers in the shower were completely empty. The air conditioner was running constantly, but there was no movement of air in the room so it was just sticky and hot. The fan in the bathroom never turned on so the room was humid and uncomfortable.
Nice. Expensive since it’s the nicest one in Kirksville, but not a 5-star property to be charging 5-star prices. Off-peak it’s normal, but if there’s something going on at the college, it’s close to 300/night. That’s ridiculous for this place.
College visit
Great location close to the college. The staff was friendly. The rooms are clean and modern.
Liked the comfortable room and bed! REALLYliked the breakfast! And the key card to the room worked properly the first time every time!
Every staff there was extremely nice and helpful.
Nice stay
Stay overall was good, only bad thing was the extremely loud fan with the heat that had no on/off switch. Had to use ear plugs to sleep the next night. Staff was very apologetic and tried to fix issue. Otherwise, stay was really good. Clean and breakfast was decent for continental at a hotel.