Staff originally was very helpful. But I woke up with bugs on the ceiling. Air wasnt working correctly in the room. And when I needed a receipt with itemized logs, the refused since I went through *******. Where as other hotels I've stayed at have never had that issue. Would not recommend staying here.
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酒店回复: Thank you for sharing your feedback. We’re sorry to hear about the issues you experienced with the room and air conditioning. We strive to deliver a welcoming and comfortable environment. Apologies for the inconvenience regarding the receipt process, but as with all 3rd party guests, the receipt we have does not accurately reflect the price you paid. For an accurate price, you must receive a receipt from *******. Your comments are important to us, and we’ll review these concerns with our team to improve. We appreciate your honesty and regret that we didn’t meet your expectations.
5.0分
其他
Very clean and looking good.
Needs a light in the area where the coffee is made but otherwise fantastic room.
4.0分
情侣出游
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I’ve stated here twice while visiting Kirksville. The staff has always been very friendly and helpful, and the rooms very clean and cozy. This hotel caters to a lot of construction workers in town for the week, which is great! But the room doors aren’t well sealed or soundproof, so you’re going to hear those workers heading out for the day at 5am. My second stay was over the weekend so no workers tromping down the hallway early in the morning. However, we tried to use the pool in the evening and it was pretty dirty in there with discarded towels everywhere and no clean ones available. Included breakfast is really good, lots of hot options and healthy choices. Will definitely stay here again!
5.0分
商务出差
The breakfast was wonderful and our room smelled very clean when we arrived!
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酒店回复: Thank you for your review! We strive to make your breakfast experience memorable, thank you for the kind comments. We hope to see you again soon!
4.0分
其他
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Only ding is for the toilet leaking/running. Not a visible leak but from tank to bowl, causing toilet to run about every 5-10 minutes. Had to shut off water valve to get some sleep. Otherwise, a good place to stopover on a road trip.
5.0分
其他
Clean room, friendly staff, very easy to park and close to the schools
5.0分
其他
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Everything about our stay was great. The rooms were clean, the food was good, and the staff was amazing. Abby at the front desk was particularly kind and helpful. She went above and beyond to make our stay outstanding.
5.0分
商务出差
They were really nice to us when we chevked inn and when we left only stsyed one night but i would stay there again.
酒店回复: Thank you, for your kind words. We hope to see you again!
5.0分
家庭亲子
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Tub in bathroom was slippery, good shower head. Staff was very polite, professional, and courteous. Your biscuits at breakfast were so much better that Cracker Barrel.
5.0分
情侣出游
Coffee was fresh and hot! Fruit was fresh. Enjoyed the breakfast danish.
Staff originally was very helpful. But I woke up with bugs on the ceiling. Air wasnt working correctly in the room. And when I needed a receipt with itemized logs, the refused since I went through *******. Where as other hotels I've stayed at have never had that issue. Would not recommend staying here.
Very clean and looking good.
Needs a light in the area where the coffee is made but otherwise fantastic room.
I’ve stated here twice while visiting Kirksville. The staff has always been very friendly and helpful, and the rooms very clean and cozy. This hotel caters to a lot of construction workers in town for the week, which is great! But the room doors aren’t well sealed or soundproof, so you’re going to hear those workers heading out for the day at 5am. My second stay was over the weekend so no workers tromping down the hallway early in the morning. However, we tried to use the pool in the evening and it was pretty dirty in there with discarded towels everywhere and no clean ones available. Included breakfast is really good, lots of hot options and healthy choices. Will definitely stay here again!
The breakfast was wonderful and our room smelled very clean when we arrived!
Only ding is for the toilet leaking/running. Not a visible leak but from tank to bowl, causing toilet to run about every 5-10 minutes. Had to shut off water valve to get some sleep. Otherwise, a good place to stopover on a road trip.
Clean room, friendly staff, very easy to park and close to the schools
Everything about our stay was great. The rooms were clean, the food was good, and the staff was amazing. Abby at the front desk was particularly kind and helpful. She went above and beyond to make our stay outstanding.
They were really nice to us when we chevked inn and when we left only stsyed one night but i would stay there again.
Tub in bathroom was slippery, good shower head. Staff was very polite, professional, and courteous. Your biscuits at breakfast were so much better that Cracker Barrel.
Coffee was fresh and hot! Fruit was fresh. Enjoyed the breakfast danish.