酒店回复: Dear Guest,We regret the inconvenience caused by the carpet odour during your stay. Your comments have been shared with our housekeeping team to ensure deeper cleaning and deodorising are done after pet stays. We value your feedback and will take the necessary steps to enhance guest comfort and room freshness. We hope to welcome you again soon.Sincerely, Hotel Manager
3.0分
家庭亲子
原文
翻译提供方：Google
电梯和房间清洁
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酒店回复: Dear Guest,Thank you for sharing your experience. We are glad to know you enjoyed your stay, and we have noted your comments regarding the elevator and room cleaning. Our team will review these points to ensure the overall experience remains smooth and comfortable for every guest. We appreciate your feedback and look forward to welcoming you again.Sincerely, Hotel Manager
3.0分
其他
原文
翻译提供方：Google
嗯
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酒店回复: Dear Guest,Thank you for the stay and your rating of 6 out of 10. Please let us know your opinion, which can help us improve our hotel service from 6 to 10. We appreciate your feedback. We hope you will revisit us soon. Sincerely, Hotel Manager
5.0分
商务出差
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The hotel was very cleaned . The coffee was excellent. I didn’t get a chance to get breakfast because I had to bounce out early before they could serve breakfast. I recommended anyone that looking for hotel in this area to go to this hotel. They won’t regret it .
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酒店回复: Dear Guest,Thank you for your feedback. We are glad to know the clean room and nice staff made your stay pleasant. We appreciate your comments and remain focused on providing a comfortable and welcoming environment for every guest. We hope to welcome you again soon.Sincerely, Hotel Manager
2.0分
情侣出游
Front deck was semi courteous. The hotel itself is out dated. The rooms are outdated and not clean. Place needs work for sure.
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酒店回复: Dear Guest,We regret the inconvenience caused by the concerns you described. Your comments regarding the front desk interaction, overall upkeep, and room condition have been noted and will be reviewed with our team as we continue focusing on property improvements. We hope to welcome you again soon.Sincerely, Hotel Manager
4.0分
其他
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Everything was good! The bed was comfortable, the breakfast was good. The carpet in my room was dirty but I did see new carpet downstairs getting ready to be installed. The hotel is pet friendly and the do not charge for cats or dogs. But you do sign a paper saying they can charge you up to $250 for any damages from your pet. There really wasn’t any pet area to take them to do their business.
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酒店回复: Dear Guest,Thank you for sharing your experience. We are glad the comfortable bed, good breakfast and pet-friendly policy added value to your stay. We have noted your comments about the room carpet and outdoor pet area and will review these with our team. Your feedback supports our efforts to enhance overall comfort and convenience. We hope to welcome you again soon.Sincerely, Hotel Manager
4.0分
商务出差
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The rooms were very clean but I saw only one wash cloth l went downstairs to let them two people can’t the wash cloth and I’ve stayed at this hotel with the same issues and the guys respond if you don’t like leave l no it’s non refundable then you can deal with *******. The entire staff is rude as hell
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酒店回复: Dear Guest,Thank you for sharing your experience. We regret the inconvenience caused and take your concerns seriously. Your feedback regarding the shortage of linens and staff behaviour has been shared with our management team for immediate attention. We will review this matter to ensure better service and guest satisfaction in the future. We hope to welcome you again soon.Sincerely, Hotel Manager
1.0分
其他
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Night Staff, “ Mario ” the front desk member super rude. We booked our room 1 week ago. When we got there for our check in, they give us a regular room when we supposed to get the suite + king bed. He just told us “ oh we just give to someone else ” he didn’t even apologize for the inconvenience he made seem like it was our fault for them not having it ready for us.
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酒店回复: Dear Guest,Thank you for sharing your experience. We regret the inconvenience with your room assignment and have noted your comments regarding the interaction at the front desk. Our management team will review this matter to ensure better communication and service consistency so guests receive the accommodations they reserve. We hope to welcome you again soon.Sincerely, Hotel Manager
还是挺不错的
酒店位置对我们去看演唱会来说简直完美。他们正在翻新酒店，但这并没有影响住宿体验，一切都很棒。
地毯已经洗过了，但闻起来还是有宠物在房间里待过的气味。
电梯和房间清洁
嗯
The hotel was very cleaned . The coffee was excellent. I didn’t get a chance to get breakfast because I had to bounce out early before they could serve breakfast. I recommended anyone that looking for hotel in this area to go to this hotel. They won’t regret it .
Front deck was semi courteous. The hotel itself is out dated. The rooms are outdated and not clean. Place needs work for sure.
Everything was good! The bed was comfortable, the breakfast was good. The carpet in my room was dirty but I did see new carpet downstairs getting ready to be installed. The hotel is pet friendly and the do not charge for cats or dogs. But you do sign a paper saying they can charge you up to $250 for any damages from your pet. There really wasn’t any pet area to take them to do their business.
The rooms were very clean but I saw only one wash cloth l went downstairs to let them two people can’t the wash cloth and I’ve stayed at this hotel with the same issues and the guys respond if you don’t like leave l no it’s non refundable then you can deal with *******. The entire staff is rude as hell
Night Staff, “ Mario ” the front desk member super rude. We booked our room 1 week ago. When we got there for our check in, they give us a regular room when we supposed to get the suite + king bed. He just told us “ oh we just give to someone else ” he didn’t even apologize for the inconvenience he made seem like it was our fault for them not having it ready for us.