The room wasnt too bad once I cleaned it but the staff were rude. Tried to accuse me of smoking in my room which I absolutely did not. Called me a liar and when they realized I wasnt dumb and just going to roll over and pay the extra $150 they changed their energy. Doesnt make sense if I smoke to get a non smoking room and smoke in it to pay extra money...make it make sense smh
3.0分
情侣出游
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We always stay here when we visit this area in Virginia. This time we had a different room. The bathroom was extremely small. You had to stand in the shower stall to close the door. They are renovating the rooms so hopefully next time will be a better experience.
1.0分
情侣出游
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bugs everywhere. roaches and hair on all the wash clothes and towels and the fridge was full ofmold that i had to clean myself because i had food to keep in there. oh and the electric went out that night for some reason.and the cleaning lady was extremely rude.
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酒店回复: Hi Jeska,We apologize for any inconvenience although nothing was reported during your stay and our staff asked you few times as check out time is 11 a.m and you did not leave the room until 12 pm. As for electric, there was tornado reported which caused us to lose power for total of 5 minutes. DO NOT REPORT MISINFORMATION.
5.0分
商务出差
Check-in was easy. Desk clerk was friendly and helpful. Hotel was easy to find and easy to park. Nothing fancy, but it was clean, quiet, and safe.
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酒店回复: Dear Dave,We appreciate you feedback and hope to see you in near future.
5.0分
其他
Room was great
3.0分
其他
Room was clean, everything worked, comfortable beds. Close to a highway so it was noisy
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酒店回复: We appreciate your feedback. We hope to see you soon in the future.
4.0分
情侣出游
Very dated. Wi-Fi was extremely slow. Paper mill town with many chemical smells. Comfortable bed and great hot water. No hair dryer in rooms.
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酒店回复: Dear Terry,We appreciate you staying with us over the weekend. We apologize for the inconvenience you experienced with Wi-Fi and Hair dryer. We hope to see you soon if you are ever back in the area.
5.0分
其他
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Colonial Downs trip
I stayed here because i was going to the big races at Colonial Downs. I needed a place to crash for 2 days, so i didn't need anything fancy. Great rate for what i needed
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酒店回复: Hello David, It’s wonderful to hear that the hotel met your needs perfectly during your visit to Colonial Downs for the races. We hope to see you soon.
3.0分
家庭亲子
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We had requested an early check in time, which was available when we arrived. There is no check-in desk and staff can be called by ringing a buzzer.
The pool, which is still listed as an amenity on the motel's web site, had been filled in and is now a grassy plot.
The on-site restaurant was closed for breakfast the morning we left. Very limited dining options in the vacinity.
4.0分
情侣出游
No extra toilet paper in bathroom. Only a half roll.
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酒店回复: We appreciate you staying with us. We apologize for the inconvenience and will address it moving forward.
The room wasnt too bad once I cleaned it but the staff were rude. Tried to accuse me of smoking in my room which I absolutely did not. Called me a liar and when they realized I wasnt dumb and just going to roll over and pay the extra $150 they changed their energy. Doesnt make sense if I smoke to get a non smoking room and smoke in it to pay extra money...make it make sense smh
We always stay here when we visit this area in Virginia. This time we had a different room. The bathroom was extremely small. You had to stand in the shower stall to close the door. They are renovating the rooms so hopefully next time will be a better experience.
bugs everywhere. roaches and hair on all the wash clothes and towels and the fridge was full ofmold that i had to clean myself because i had food to keep in there. oh and the electric went out that night for some reason.and the cleaning lady was extremely rude.
Check-in was easy. Desk clerk was friendly and helpful. Hotel was easy to find and easy to park. Nothing fancy, but it was clean, quiet, and safe.
Room was great
Room was clean, everything worked, comfortable beds. Close to a highway so it was noisy
Very dated. Wi-Fi was extremely slow. Paper mill town with many chemical smells. Comfortable bed and great hot water. No hair dryer in rooms.
Colonial Downs trip
I stayed here because i was going to the big races at Colonial Downs. I needed a place to crash for 2 days, so i didn't need anything fancy. Great rate for what i needed
We had requested an early check in time, which was available when we arrived. There is no check-in desk and staff can be called by ringing a buzzer.
The pool, which is still listed as an amenity on the motel's web site, had been filled in and is now a grassy plot.
The on-site restaurant was closed for breakfast the morning we left. Very limited dining options in the vacinity.
No extra toilet paper in bathroom. Only a half roll.