酒店回复: Desr guest,Thank you so much for your wonderful review! 🌞 We're truly happy to hear that you enjoyed your stay, especially the balcony moments, the amenities, and the convenience of the location. Your kind words mean a lot to us!We appreciate your feedback about breakfast — it's definitely something we will consider for the future to make our guests’ experience even better. It's great to know that nearby cafes and bakeries helped fill that gap during your stay.We’re honored to be part of your happy memories of Belgrade and Serbia — or as you beautifully put it, Shebia 🌹❤️⥎❤️🌹. We look forward to welcoming you back every year!Safe travels until then!Warm regards,Teodora BrkićReceptionist
酒店回复: Thank you for your feedback. We’re glad you enjoyed our great location and spacious room, and how special that you were able to watch the Chinese New Year fireworks from your room!We appreciate your comments about the facilities and air conditioning, and we’ll certainly take them into consideration as we continue improving. We hope to welcome you back again soon.
酒店回复: Thank you for sharing your feedback. We sincerely apologize for the distress this situation caused during your stay.Cleanliness is a top priority for us, and our housekeeping team follows strict procedures to ensure that all bed linens are properly changed and rooms are thoroughly cleaned before each guest arrival. We take concerns like this very seriously and will review the matter internally to ensure our standards are consistently maintained.We appreciate you bringing this to our attention and hope to have the opportunity to restore your confidence in us with a future stay.
酒店回复: Dear Guests, Thank you so much for your thoughtful and detailed recommendation. We truly appreciate you taking the time to share your experience. The hotel’s central location, modern amenities. Hope you will visit us again! Best regards, Isidora Kurazini, Front office manager
酒店回复: Dear guests, Thank you for your feedback.We appreciate your positive comments about the apartment, cleanliness, surroundings, and our friendly front desk staff.We would like to clarify that we received information about the washing machine and air conditioning only on the last day of your stay. We kindly ask guests to contact the reception immediately so we can react without delay. Regarding the heating, it is city-controlled and depends on the municipal heating plant, not on the hotel. Our staff went to the apartment to check the issue, but unfortunately no one answered the door.Our property operates on a semi self-service basis, which may explain the housekeeping arrangements. Your feedback is valuable and helps us improve our service and communication.Thank you for sharing your experience.Best regards, Isidora KuraziniFront office manager
酒店回复: Dear guests, We’re very sorry to hear about your experience and sincerely apologize for the inconvenience caused.Due to the public holidays around New Year’s Eve, New Year’s Day, and the days following, we were unfortunately not able to react as quickly as we normally would. However, we truly regret the discomfort this situation caused. Please note that we operate as a serious and responsible business, and we always strive to provide fair and reliable service to all our guests.Thank you for bringing this to our attention, and once again, we apologize for the inconvenience.Best regards, Isidora KuraziniFront office manager
酒店回复: Dear Guest, Thank you very much for taking the time to share your experience and for your positive rating.We’re glad to hear that the apartment layout suited your family well and that you found the price reasonable. It’s great to know that the location, nearby amenities, and provided facilities met your needs, especially when traveling with children.We truly appreciate your feedback and hope to welcome you and your family again in the future.Best regards,Isidora KuraziniFront office manager
酒店回复: Dear Guest,Thank you very much for your wonderful review and for giving us perfect scores in all categories! We truly appreciate your kind words.We’re delighted to hear that you enjoyed the convenient location near the bus terminal, the spacious and well-equipped room, and especially the balcony view from room 414. It’s great to know that everything met your expectations.It was a pleasure hosting you, and we would be more than happy to welcome you back anytime.Best regards,Isidora KuraziniFront office manager
很不错哟!相当于高档民宿,在阳台边晒太阳边喝咖啡☕,风景可以,感觉很惬意! 室内厨房餐桌、楼下专用停车🅿️场、健身房一应俱全,相当巴适! But, 唯一不足的就是没有早餐供应,当然附近就有几家面包咖啡店, 一切都OK啦!
收到!谢谢!公寓酒店能考虑增设早餐供应就完美了,以后每年都会来塞尔维亚旅居,真心感觉贝尔格莱德各方面都不错,很开心和难忘,Serbia英文又好记: 舍比亚🌹((❤️⥎❤️))🌹
Locate很好,房间挺大的,就是设施偏陈旧了,空调开的时候声音很响。正逢我们的春节,房间能看到漂亮烟花!
这个酒店离市中心很近,走路就能到达,非常的方便,而且设施很完整,入住和退房都很方便,就是这个热水,有的时候好像不太会来,房间挺大的,两个房间,两个厕所,还有厨房晚上可以喝一点小酒很舒服。
2月21号入住的这家公寓酒店,我在吃巧克力的时候不小心掉到床单上了,弄脏了床单,我拿餐巾纸擦 完后还有印记,第二天退房后我就去玩了,原来也没打算再住这家酒店的,结果我定的另外一家酒店接单接多了,安排不了入住,兜兜转转我还是定回到这个酒店,还是给的同一个房间,结果我发现这个床单上的巧克力印记还在,太夸张了,也就是说保洁人员根本就没有更换床单被套,卫生情况真的令人担忧,退房的时候和前台反映这个事情,前台一直说昨天不是他上班,不知道,不知道。
一直回答我不知道,我不知道,就是最大的敷衍。
酒店位置在市中心,设施新,周边200米有超市和露天集市.对于我们多人入住,可以自己动手做中餐,超推荐
一家酒店公寓,房间色调温馨,房间也很大,厨房也很大,有1.5个卫生间。 位置尚可,在老城区,但是走路到米哈伊诺大公街需要10分钟,并不像其他点评里说的很近(毕竟在零下三度的室外步行十分钟还是很远的)。公寓的电器质量一般,洗碗机用了一次就坏了,电视看上去很大,但是用不了(可能也是自己不会用),洗衣机甩干时感觉楼要塌了😥。 最后一晚暖气被市政临时停了,被冻醒,但是酒店没通知。紧急联系了携程客服,在这里需要再一次感谢携程的海外客服,每次在国外入住酒店时出现问题,携程客服都会竭尽全力地帮忙解决,这是其它任何预定平台都做不到的。 酒店没有什么服务,住了四晚,没有做卫生,没有更换浴巾,垃圾需要自己扔到街角,虽然遇到跨年,但是这样的硬件和软件配套,平均一晚两千多的价格,还是不推荐入住。
补充下:酒店虽然基本是半自助服务,但是前台的工作人员态度都非常好,健身房一天1000当地币,器械很多很完善。
酒店位置绝佳。房间干净舒适,有客厅、厨房和卧室,设施一应俱全。阳台景色也很棒。
缺点是:大门把手坏了(虽然还能用,但得非常小心)。我跟前台说了,他们答应第二天修好,结果我住了四天也没修。客厅电视天线也断了,没法看,不过我也不怎么需要,有了门把手的经验,我就没再管了。
总的来说,我对这家公寓式酒店的印象非常积极。附上阳台的景色照片!
预约了机场送机服务 提前给了前台4000rsd 结果司机没来 钱也不给退 差评!!
服务:退款态度很一般,一问三不知😅😅😅😅😅😅😅😅😅😅😅😅😅😅☺️😅😅😅😅
两房一厅两卫一厨房一阳台,这个价格很实惠。地理位置好,周围有餐厅和超市。设施算不上豪华,但够用。有冰箱洗衣机电磁炉,简单的锅碗瓢盆。我带两个孩子住刚刚好,不像在一般酒店里要挤在一起。
位置非常方便,离72路的公交总站很近,房间大,功能齐全,厨房用具齐全。有一个大阳台,景色也不错。我住的是414房间