在我入住之前，我读过很多负面评论，对这家酒店并没有抱有很高的期望。然而，它比我预期的要好得多，房间很漂亮，床很舒服，清洁工作做得很好。我的房间面朝马路，所以我以为我会因为持续不断的汽车噪音而无法入睡，但事实并非如此，我实际上睡得很好，虽然汽车和摩托车经过，但并不频繁，不会打扰我的休息，同样，我房间的淋浴水位不对，所以水漫了进来，不过，我们好心地通知了清洁女工，她非常友善，在我们住在那里的几天里把淋浴间打扫得一尘不染。另一方面，第一个接待我们的接待员有点粗鲁，然而，接下来的几天，接待我们的是一位非常友善的男士。就我而言，我们选择了包含早餐的套餐，早餐非常美味。他们为您提供不同的选择，此外您还可以享用任何您想要的热饮。我们总是早早下楼吃早餐，所以我们没有遇到任何问题，而且我们的早餐很快就准备好了。另一方面，该地点距离市中心有一段距离，因此，为了出行，我们不得不乘坐出租车或公共汽车。不过距离圣路易斯和洛基礁的海滩很近（步行5分钟），个人觉得比市中心的海滩好很多，人不多，休息起来也比较舒服，所以不用担心海滩的问题。该酒店的另一个优点是您可以使用 El Dorado 连锁酒店其他酒店的设施。我们去了几乎位于 Rocky Cay 岛上的 Reina del Mar 酒店，我们可以毫无问题地使用那里的椅子和遮阳伞。我们还在酒吧喝了饮料和鸡尾酒。我们还去了位于市中心的 Arena Blanca 酒店，它有一个美丽的沙底游泳池，配有瀑布和喷射器，非常适合游览后放松身心。在我看来，这家酒店是经过一天的活动后放松的好地方，并提供您所需的一切。
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酒店回复: Apreciado Huesped Trabajamos todos los días para ofrecer a nuestros huéspedes el mejor servicio. para nosotros es muy gratificante saber que su estadía en nuestras instalaciones fue increíble. las puertas de nuestro hotel están abiertas para usted siempre, estaremos honrados de contar con su presencia y hacerlo sentir como en casa. Cordialmente Albert Duarte Agente De Reservas
5.0分
其他
原文
翻译提供方：Google
我们在圣路易斯广场的住宿体验非常好。最重要的是，我们强调巴勃罗的善良，总是关注一切。设施优良。最美丽的是 Reina del Mar 海滩，人们超级友好。我们带来了一位好朋友珍妮。 🥰
This is quite possibly the worst hotel booking decision I ever made. First of all, the hotel does not have a "beach" - it's a 6 feet strand of dirty sand which nobody would consider a beach since boats and water scooters are parked on it and by the water just in front of the beach. The "beach access" is by the sister Reina del Mar by Dorado - a sister hotel at a 10 minutes walk. You cannot even walk to it through the beach, as the access is interrupted, you'll have to take the main road which is ok a sunny day, but it becomes a river on any rainy day. The rooms are dirty. Just after I got in, I found several insect carcasses, that had been killed by previous guests god knows how long before. The window roller has several dark stains - maybe mold, maybe something else. The window roller and the curtains also hide a lot of dirt in between the window itself and the curtains. I did not investigate what this dirt is or how it got there. Several light fixtures in the room did not work (or perhaps, did not have any switch attached to them - either way they are useless). Unfortunately, two extremely bright lights on my room's patio worked very well, making it impossible to sleep at night without rolling down completely the window roller (so much for "ocean view"). I asked the staff to please turn them off, and their solution was to tape something on top of one of the two lights. Completely useless. I suspect that all the outdoor patio lights connect to the same light switch, so either you get lucky and get a room with broken patio lights, or you'll have to turn down the window roller to get any sleep. Rooms are "cleaned" everyday. I suspect this cleaning means towel change, making the bed, and mopping the floor. Unfortunately the maid keeps the door wide open while cleaning, with the unfortunate consequence that tons of insects and other animals (lizards, spiders) have the chance to enter the cooler room. 2 beach towels were provided at the beginning of my stay, but 2 days in the maid didn't replace one, and 2 more days in the maid didn't replace the second one, so I ended up with no available beach towels on my last day. Breakfast is decent. A small fruit place, a small combo of bread and jam and your choice of eggs. Coffee, juice and some snacks are available. It is NOT buffet breakfast. The only bright spot of my stay was the front desk agent, Natalia. She checked me in, checked me out and even helped me reserve the taxi to the airport the day before I left. She deserves to be working at a better hotel.
3.0分
其他
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I went with my husband and son. The design of the San Luis hotel is a whole lot beautiful than many hotels on the island. Although, the rooms are nice and clean but nothing special. We stayed for four days and there was no room service. The restaurant had all kinds of food but the food in the San Luis Hotel is a little better than in the other hotels. The special dishes were very expensive. The juices and lemonades weren’t made with purified water and my husband had a terrible stomachache. The beach is beautiful, the only thing you have to keep in mind isn’t to go when the island is in dead seaweed season because the smell is terrible.
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酒店回复: Dear guest Thank you for sharing your experience and your comments about your stay with us, we are sorry that it was not such a pleasant experience and we hope to be able to serve you again to offer you another type of stay at our hotel. It is very important to know your comments which allow us to take the necessary corrective measures for the continuous improvement of our services. Best regards Albert Duarte Booking agent
海洋女王酒店应该提供酒吧服务直到深夜，他们还可以提供包含所有餐点的全包计划，并且有经济的选择。 圣路易斯广场酒店应该有餐厅服务，以防有人想买食物
这是一家小但非常安静的酒店，远离喧嚣和人群，优质的服务，非常好的丰盛的早餐，漂亮舒适的房间，私人海滩很小，前面的船不会让你想进去进入大海。总体来说非常好。
在我入住之前，我读过很多负面评论，对这家酒店并没有抱有很高的期望。然而，它比我预期的要好得多，房间很漂亮，床很舒服，清洁工作做得很好。我的房间面朝马路，所以我以为我会因为持续不断的汽车噪音而无法入睡，但事实并非如此，我实际上睡得很好，虽然汽车和摩托车经过，但并不频繁，不会打扰我的休息，同样，我房间的淋浴水位不对，所以水漫了进来，不过，我们好心地通知了清洁女工，她非常友善，在我们住在那里的几天里把淋浴间打扫得一尘不染。另一方面，第一个接待我们的接待员有点粗鲁，然而，接下来的几天，接待我们的是一位非常友善的男士。就我而言，我们选择了包含早餐的套餐，早餐非常美味。他们为您提供不同的选择，此外您还可以享用任何您想要的热饮。我们总是早早下楼吃早餐，所以我们没有遇到任何问题，而且我们的早餐很快就准备好了。另一方面，该地点距离市中心有一段距离，因此，为了出行，我们不得不乘坐出租车或公共汽车。不过距离圣路易斯和洛基礁的海滩很近（步行5分钟），个人觉得比市中心的海滩好很多，人不多，休息起来也比较舒服，所以不用担心海滩的问题。该酒店的另一个优点是您可以使用 El Dorado 连锁酒店其他酒店的设施。我们去了几乎位于 Rocky Cay 岛上的 Reina del Mar 酒店，我们可以毫无问题地使用那里的椅子和遮阳伞。我们还在酒吧喝了饮料和鸡尾酒。我们还去了位于市中心的 Arena Blanca 酒店，它有一个美丽的沙底游泳池，配有瀑布和喷射器，非常适合游览后放松身心。在我看来，这家酒店是经过一天的活动后放松的好地方，并提供您所需的一切。
我们在圣路易斯广场的住宿体验非常好。最重要的是，我们强调巴勃罗的善良，总是关注一切。设施优良。最美丽的是 Reina del Mar 海滩，人们超级友好。我们带来了一位好朋友珍妮。 🥰
您好。这里是放松身心的绝佳去处，海滩美丽，所有员工服务热情周到，设施一流，提供每日清洁服务。酒店虽然远离岛中心，但距离同一连锁酒店的另一家酒店很近。
This is quite possibly the worst hotel booking decision I ever made. First of all, the hotel does not have a "beach" - it's a 6 feet strand of dirty sand which nobody would consider a beach since boats and water scooters are parked on it and by the water just in front of the beach. The "beach access" is by the sister Reina del Mar by Dorado - a sister hotel at a 10 minutes walk. You cannot even walk to it through the beach, as the access is interrupted, you'll have to take the main road which is ok a sunny day, but it becomes a river on any rainy day. The rooms are dirty. Just after I got in, I found several insect carcasses, that had been killed by previous guests god knows how long before. The window roller has several dark stains - maybe mold, maybe something else. The window roller and the curtains also hide a lot of dirt in between the window itself and the curtains. I did not investigate what this dirt is or how it got there. Several light fixtures in the room did not work (or perhaps, did not have any switch attached to them - either way they are useless). Unfortunately, two extremely bright lights on my room's patio worked very well, making it impossible to sleep at night without rolling down completely the window roller (so much for "ocean view"). I asked the staff to please turn them off, and their solution was to tape something on top of one of the two lights. Completely useless. I suspect that all the outdoor patio lights connect to the same light switch, so either you get lucky and get a room with broken patio lights, or you'll have to turn down the window roller to get any sleep. Rooms are "cleaned" everyday. I suspect this cleaning means towel change, making the bed, and mopping the floor. Unfortunately the maid keeps the door wide open while cleaning, with the unfortunate consequence that tons of insects and other animals (lizards, spiders) have the chance to enter the cooler room. 2 beach towels were provided at the beginning of my stay, but 2 days in the maid didn't replace one, and 2 more days in the maid didn't replace the second one, so I ended up with no available beach towels on my last day. Breakfast is decent. A small fruit place, a small combo of bread and jam and your choice of eggs. Coffee, juice and some snacks are available. It is NOT buffet breakfast. The only bright spot of my stay was the front desk agent, Natalia. She checked me in, checked me out and even helped me reserve the taxi to the airport the day before I left. She deserves to be working at a better hotel.
I went with my husband and son. The design of the San Luis hotel is a whole lot beautiful than many hotels on the island. Although, the rooms are nice and clean but nothing special. We stayed for four days and there was no room service. The restaurant had all kinds of food but the food in the San Luis Hotel is a little better than in the other hotels. The special dishes were very expensive. The juices and lemonades weren’t made with purified water and my husband had a terrible stomachache. The beach is beautiful, the only thing you have to keep in mind isn’t to go when the island is in dead seaweed season because the smell is terrible.