酒店回复: Hi Cris0212, Greetings from lyf Bugis Singapore!--Thanks for taking the time to give us your feedback on your recent stay, and for letting us know you enjoyed the stay with us!--We do believe that in lyf, joy is in all of the little things and thus, have purposefully designed spaces that are not only functional, but sparks joy!-- Nestled in the vibrant Bugis district, lyf Bugis Singapore is perfectly positioned amidst premier shopping destinations like Bugis Junction and Bugis+ malls, as well as the eclectic cultural hotspot of Haji Lane. Guests can indulge in a diverse array of dining options and local eateries just steps away. With Bencoolen and Bugis MRT stations nearby, exploring the rest of Singapore is both convenient and effortless.-- We are delighted to have hosted your stay with us at lyf Bugis, where the action never stops!--Our doors are always open, and we look forward to welcoming you back here for your next adventure.--In the meantime, stay safe and lyf-ly!--Cheers, lyf Guard Team

酒店回复: Hi Valued Guest, Greetings from lyf Bugis Singapore! -- Thanks for taking the time to give us your feedback about your recent stay, we are truly sorry to hear you did not enjoy your recent stay at our experience-led social living property.- And you have been disappointed with your overall stay experience.--Thank you for bringing this matter to our attention. We are deeply sorry for the experience you described, and we want to assure you that our staff is committed to providing equal and respectful service to all guests, without discrimination. We will conduct a thorough investigation into this incident and ensure that our staff receives the necessary training to uphold these values. Your feedback is crucial in helping us improve, and we are committed to making the necessary changes to prevent such issues in the future.--We apologize for the inconvenience and disappointment you experienced, and we hope to have the opportunity to restore your trust in our services.--Cheers, lyf Guard Team

酒店回复: Hi Valued Guest, Greetings from lyf Bugis Singapore!--Thanks for taking the time to give us your feedback about your recent stay, and we are sorry to hear you did not fully enjoy your recent stay with us.--We sincerely apologise for the shortfalls you have experienced.---We would like to explain as we want our guests to be aware of our various room types and the in-room facilities before they confirm their stays with us because we understand the size of our rooms may not be ideal for some guests’ stay requirements or preference, information on the apartments including the size of the respective apartment is stated on our property’s landing page on Trip.com when one clicks on the link of the respective room type. We seek your kind understanding in this matter. --As we are an experience-led social living service residence, light housekeeping is done once every 3 days and full housekeeping is done once a week. In between if you needed any amenity top-up or have any queries, you are always welcome to approach our friendly lyf Guards at our Say Hi! counter who would be happy to assist. The light cleaning includes clearing thrash, change of towels, making of the bed and top up of amenities. We seek your kind understanding in this matter. --We are truly sorry for the lacklustre cleanliness of the room assigned for your stay and we assure you we will be investigating this matter and counselling our team member concerned. We sincerely hope this shortfall in our service will not deter you from staying with us again. --We are pleased to inform you that each room is equipped with a water dispenser for your convenience. This allows you to enjoy fresh water at any time during your stay.--We do hope you and your family will give us a chance to welcome you back and create a betters stay experience for you and recover your trust in our service. --Cheers, lyf Guard Team

酒店回复: Hi Valued Guest, Greetings from lyf Bugis Singapore!--Thanks for taking the time to give us your feedback about your recent stay.--We are thrilled to learn you had a wonderful stay!--Nestled in the vibrant Bugis district, lyf Bugis Singapore is perfectly positioned amidst premier shopping destinations like Bugis Junction and Bugis+ malls, as well as the eclectic cultural hotspot of Haji Lane. Guests can indulge in a diverse array of dining options and local eateries just steps away. With Bencoolen and Bugis MRT stations nearby, exploring the rest of Singapore is both convenient and effortless.--We are glad that you loved the facilities and amenities at our premises.--Our lyf Guards strive to impress and are always here to ensure that your stay with us is comfortable, we are delighted they made an impression, and we would like to thank you for making them feel valued!---We are delighted to have hosted your stay with us at lyf Bugis, where the action never stops!--Our doors are always open and we look forward to welcoming you back here for your next adventure!--In the meantime, stay safe and lyf-ly!--Cheers, lyf Guard Team

酒店回复: Hi Valued Guest, Greetings from lyf Bugis Singapore!--Thanks for taking the time to give us your feedback about your recent stay.--We are thrilled to learn you had a wonderful stay!--Nestled in the vibrant Bugis district, lyf Bugis Singapore is perfectly positioned amidst premier shopping destinations like Bugis Junction and Bugis+ malls, as well as the eclectic cultural hotspot of Haji Lane. Guests can indulge in a diverse array of dining options and local eateries just steps away. With Bencoolen and Bugis MRT stations nearby, exploring the rest of Singapore is both convenient and effortless.--We are glad that you loved the facilities and amenities at our premises.--Our lyf Guards strive to impress and are always here to ensure that your stay with us is comfortable, we are delighted they made an impression, and we would like to thank you for making them feel valued!---We are delighted to have hosted your stay with us at lyf Bugis, where the action never stops!--Our doors are always open and we look forward to welcoming you back here for your next adventure!--In the meantime, stay safe and lyf-ly!--Cheers, lyf Guard Team

酒店回复: Hi Erdimama, Greetings from lyf Bugis Singapore!--Thanks for taking the time to give us your feedback about your recent stay.--We are thrilled to learn you had a wonderful stay!--Nestled in the vibrant Bugis district, lyf Bugis Singapore is perfectly positioned amidst premier shopping destinations like Bugis Junction and Bugis+ malls, as well as the eclectic cultural hotspot of Haji Lane. Guests can indulge in a diverse array of dining options and local eateries just steps away. With Bencoolen and Bugis MRT stations nearby, exploring the rest of Singapore is both convenient and effortless.--We are glad that you loved the facilities and amenities at our premises.--Our lyf Guards strive to impress and are always here to ensure that your stay with us is comfortable, we are delighted they made an impression, and we would like to thank you for making them feel valued!--We would like to explain as we want our guests to be aware of our various room types and the in-room facilities before they confirm their stays with us because we understand the size of our rooms may not be ideal for some guests’ stay requirements or preference, information on the apartments including the size of the respective apartment is stated on our property’s landing page on Ctrip.com when one clicks on the link of the respective room type. We seek your kind understanding in this matter. --We are delighted to have hosted your stay with us at lyf Bugis, where the action never stops!--Our doors are always open and we look forward to welcoming you back here for your next adventure!--In the meantime, stay safe and lyf-ly!--Cheers, lyf Guard Team

酒店回复: Hi Yanyi, Greetings from lyf Bugis Singapore!--Thanks for taking the time to give us your feedback on your recent stay, and for letting us know you enjoyed the stay with us!--We do believe that in lyf, joy is in all of the little things and thus, have purposefully designed spaces that are not only functional, but sparks joy!-- Nestled in the vibrant Bugis district, lyf Bugis Singapore is perfectly positioned amidst premier shopping destinations like Bugis Junction and Bugis+ malls, as well as the eclectic cultural hotspot of Haji Lane. Guests can indulge in a diverse array of dining options and local eateries just steps away. With Bencoolen and Bugis MRT stations nearby, exploring the rest of Singapore is both convenient and effortless.-- We would like to explain as we want our guests to be aware of our various room types and the in-room facilities before they confirm their stays with us because we understand the size of our rooms may not be ideal for some guests’ stay requirements or preference, information on the apartments including the size of the respective apartment is stated on our property’s landing page on Ctrip.com when one clicks on the link of the respective room type. We seek your kind understanding in this matter. --Our doors are always open, and we look forward to welcoming you back here for your next adventure.--In the meantime, stay safe and lyf-ly!--Cheers, lyf Guard Team

酒店回复: Hi Valued Guest, Greetings from lyf Bugis Singapore! --Thanks for taking the time to give us your feedback on your recent stay, and for letting us know you enjoyed the stay with us! --We do believe that in lyf, joy is in all of the little things and thus, have purposefully designed spaces that are not only functional, but sparks joy! --We are delighted to have hosted your stay with us at lyf Bugis, where the action never stops! --Our doors are always open, and we look forward to welcoming you back here for your next adventure. --In the meantime, stay safe and lyf-ly! –Cheers, lyf Guard Team

酒店回复: Hi Shengshuidongjinpaixiaogouxundaoshi, Greetings from lyf Bugis Singapore!--Thanks for taking the time to give us your feedback about your recent stay.--We are thrilled to learn you had a wonderful stay!--Nestled in the vibrant Bugis district, lyf Bugis Singapore is perfectly positioned amidst premier shopping destinations like Bugis Junction and Bugis+ malls, as well as the eclectic cultural hotspot of Haji Lane. Guests can indulge in a diverse array of dining options and local eateries just steps away. With Bencoolen and Bugis MRT stations nearby, exploring the rest of Singapore is both convenient and effortless.--We are glad that you loved the facilities and amenities at our premises.--Our lyf Guards strive to impress and are always here to ensure that your stay with us is comfortable, we are delighted they made an impression, and we would like to thank you for making them feel valued!---We are delighted to have hosted your stay with us at lyf Bugis, where the action never stops!--Our doors are always open and we look forward to welcoming you back here for your next adventure!--In the meantime, stay safe and lyf-ly!--Cheers, lyf Guard Team

酒店回复: Hi Valued Guest, Greetings from lyf Bugis Singapore!-- Thanks for taking the time to give us your feedback about your recent stay, and we are sorry to hear you did not fully enjoy your recent stay with us. ---We sincerely apologise for the shortfalls you have experienced. --We are truly sorry for the lacklustre cleanliness of the room assigned for your stay and we assure you we will be investigating this matter and counselling our team member concerned. We sincerely hope this shortfall in our service will not deter you from staying with us again.--Cleanliness is a top priority, and we are committed to addressing these issues immediately to ensure all rooms meet the highest standards. Your feedback is critical, and we will take swift action to prevent such occurrences in the future.--We hope to have the opportunity to regain your trust in the future with significant improvements.--Cheers, lyf Guard Team