酒店回复: Hi Jonathan,Thank you for bringing this to our attention, and we sincerely apologize for the experience you had at Budget Lodge by OYO Portland West. We take cleanliness and guest comfort very seriously, and we are deeply concerned to hear about your experience with fleas. This is certainly not the standard we aim to provide, and we are investigating the matter thoroughly to prevent any future issues.We understand how upsetting this situation must have been for you, and we appreciate your feedback as we work to improve our services. Please feel free to reach out to us directly to discuss this further, and we hope to have the opportunity to make it right.Best regards,The Budget Lodge by OYO Portland West Team
1.0分
其他
原文
翻译提供方：Google
这家酒店不应该被列入名单，虫子在床上爬行，墙上有黑点，房间里有两张床，但他们只想让我用一张床
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酒店回复: Dear Darnell,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay at Budget Lodge by OYO Portland West. Cleanliness and comfort are top priorities for us, and we will investigate the concerns you mentioned regarding bugs and the condition of the room. We truly regret that your experience did not meet our standards, and we are committed to addressing these issues immediately.We value your input and hope you’ll consider giving us another opportunity to provide a better experience in the future.Sincerely,Management TeamBudget Lodge by OYO Portland West
2.0分
其他
原文
翻译提供方：Google
房子很老旧……清洁得不太好，淋浴间上面放着一堆旧肥皂。油漆都剥落了。
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酒店回复: Dear Daniel,Thank you for your feedback. We’re sorry to hear about the cleanliness and maintenance issues you encountered during your stay at Budget Lodge by OYO Portland West. Your comments have been shared with our housekeeping and maintenance teams to ensure these concerns are addressed. We appreciate you bringing this to our attention and hope to improve your experience in the future.Best regards,Budget Lodge by OYO Portland West Management
1.0分
其他
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See full review on Google! Gross bathroom, left over soaps on shower, no screens on windows, open view from st into bathroom. Hard bed, rough linens, no TV channels, insecure door, gaps all around door enough mice could have gotten in.
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酒店回复: Dear Nate,Thank you for sharing your experience. We’re very sorry to hear about the issues you faced and appreciate you bringing them to our attention. Your comments regarding cleanliness, room comfort, and overall maintenance are concerning, and we will be addressing these areas with our team immediately.Sincerely,RosyBudget Lodge by OYO Portland West Team
1.0分
其他
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The staff was friendly enough, The amount I paid. After it being discounted quite a bit, was absolutely outrageous, The condition of the room was shocking I expected the room to be WAY!!! Nicer than it was especially since they advertised that they had recently been remodeled. If that is true whomever they hired to do the remodel should be ashamed of themselves. The bathroom seemed to be held together with caulking, the toilet seat wasn't even attached to the toilet. The headboards were just nailed to the wall, the curtains were barely hung up, barely hanging on is more like it. I was outraged that I wasn't even allowed to have my children come over and visit me while I was here unless I met them somewhere else, after paying $110 a night I should of been able to throw a party if that's what I wanted to do. Anyway I would never recommend this "motel" to my worst enemy. Obviously I'm never staying here ever again.
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酒店回复: Dear Sam,We’re sorry your stay did not meet expectations. Your detailed feedback regarding room condition and amenities has been shared with our management team for immediate review. We appreciate your comments and will work to improve.Sincerely,EvaBudget Lodge by OYO Portland West
2.0分
其他
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cluttered and very smelly room as an Asian kitchen would. TV remote control felt greasy, had to cover it with plastic bag. Room needs deep cleaning and plenty TLC
5.0分
情侣出游
The rooms are originally from the 1950s with no modern updates but it was clean and safe and friendly staff.
3.0分
其他
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Well….
Check in was easy however when we got into the room there was a house centipede on the wall…the shower curtain was being held up by a rubber glove and piece of a cardboard box… The ac would blow cold air for 15 mins then shut off and wouldn’t turn back on unless you used the “fan” which did not blow cold air.
这家汽车旅馆最棒的就是床了——非常舒服。除了床和放电视的柜子，房间里唯一的家具就是一张旧扶手椅，看起来像是在夜总会待了50年，有点黏糊糊的。淋浴间够大也干净，但水就只是温的。网络基本不能用——我大概看了5分钟的YouTube视频就断了。早上倒是能看一些网页。旁边有家7-11便利店，谷歌地图显示附近还有一家松饼店和其他一些餐馆，但我没去试。
我们刚到的时候，房子看起来很破旧。去办理入住手续，还没办完就被要求支付25美元的现金押金，这笔钱在预订时并没有提到。房间里有异味，茶几脏兮兮的。房间里的大型按摩浴缸因为漏水被告知不能用。浴室天花板上的墙壁上有洞，霉菌滋生。灯罩老旧，快要散架了。我不确定60美元一晚是否值。
我刚从这里回来，就发现跳蚤泛滥成灾。现在我家和我妈妈家都有跳蚤。
我知道这是一家经济型酒店，但至少要洗洗床单、床罩，并用吸尘器打扫一下地板。
这家酒店不应该被列入名单，虫子在床上爬行，墙上有黑点，房间里有两张床，但他们只想让我用一张床
房子很老旧……清洁得不太好，淋浴间上面放着一堆旧肥皂。油漆都剥落了。
See full review on Google! Gross bathroom, left over soaps on shower, no screens on windows, open view from st into bathroom. Hard bed, rough linens, no TV channels, insecure door, gaps all around door enough mice could have gotten in.
The staff was friendly enough, The amount I paid. After it being discounted quite a bit, was absolutely outrageous, The condition of the room was shocking I expected the room to be WAY!!! Nicer than it was especially since they advertised that they had recently been remodeled. If that is true whomever they hired to do the remodel should be ashamed of themselves. The bathroom seemed to be held together with caulking, the toilet seat wasn't even attached to the toilet. The headboards were just nailed to the wall, the curtains were barely hung up, barely hanging on is more like it. I was outraged that I wasn't even allowed to have my children come over and visit me while I was here unless I met them somewhere else, after paying $110 a night I should of been able to throw a party if that's what I wanted to do. Anyway I would never recommend this "motel" to my worst enemy. Obviously I'm never staying here ever again.
cluttered and very smelly room as an Asian kitchen would. TV remote control felt greasy, had to cover it with plastic bag. Room needs deep cleaning and plenty TLC
The rooms are originally from the 1950s with no modern updates but it was clean and safe and friendly staff.
Well….
Check in was easy however when we got into the room there was a house centipede on the wall…the shower curtain was being held up by a rubber glove and piece of a cardboard box… The ac would blow cold air for 15 mins then shut off and wouldn’t turn back on unless you used the “fan” which did not blow cold air.