酒店回复: Dear Guest,Thank you so much for your review. We're delighted you found the room clean and comfortable, and that our location near the airport and the pool added to your convenience and enjoyment. It’s wonderful to hear you had a great experience, and we truly appreciate your recommendation.We hope to welcome you back soonKind regards,BeatriceFront Office

酒店回复: Dear Guest,Thank you so much for taking the time to share your wonderful review of your recent stay with us.We are thrilled to hear that everything was super and that you found our staff wonderful and helpful.Your kind words are truly rewarding for our entire team who strive to provide the best possible experience for every guest.We appreciate your feedback and look forward to welcoming you back for another memorable visit soon.Kind regards,EvelynReception

酒店回复: 亲爱的Kyoko： 非常感谢您精彩的评价。我们很高兴听到您对我们安排的接送和迎宾服务感到安心，对入口处严密的安保措施表示赞赏，并且觉得房间宽敞舒适，令人印象深刻。同样，我们很高兴得知您喜欢我们丰富的早餐，并认为我们的团队乐于助人。 您的反馈真的给了我们很大的鼓励，这些方面让您拥有难忘的住宿体验，这对我们来说意义重大。我们期待未来再次欢迎您的光临，并希望继续超越您的期望。 此致， Beatrice 前台

酒店回复: Dear Guest,Thank you very much for sharing your feedback with us. We are glad to hear you felt very safe during your stay, found the room outlets convenient, enjoyed the environment and the Breakfast, and appreciated having kittens in our restaurant.Thank you also for noting that we can assist with taxi arrangements — it’s something we take pride in helping with. We appreciate your observations about everything.We hope you will consider staying with us again. We’d be happy to do our best to make your next visit even more comfortable.Kind regards,Beatrice,Front Office

酒店回复: Dear Guest,Thank you for sharing your stay feedback with us. We are delighted to hear that you found the hotel service satisfactory particularly the breakfast spread and value for money.Your satisfaction is very important to us and its feedback such as these that motivate us to continue delivering stellar service to all our guests, and we are glad to know that your stay experience was good. We shall share the feedback on the air conditioning to the management.We look forward to hosting you again in the near future for a more even better stay experience.Kind regards,FlorenceGuest Relations

酒店回复: Dear Guest,Thank you for taking the time to share your feedback during your recent stay with us.We are thrilled to hear your found the place to be clean and quiet and to your standards, it's feedback such as this that motivate the team to continue delivering stellar service to all our guests.we look forward to hosting you in the near future for an even more better stay experience.Kind regards,FlorenceGuest relations

酒店回复: Dear Mojiexinzi,Thank you for taking your time to share your feedback regarding your recent stay. We are very sorry to hear that your experience did not meet your expectations particularly being allocated a different floorcontrary to the one requested, the breakfast selection being same and for the materials used within the facility not being to your standards.We sincerely apologize for the inconvenience caused and we want to assure you that we take your feedback seriously and we are actively working to address the issues highlighted.We value your feedback hope you will consider giving us another opportunity to provide you with a more pleasant stay in the near future.Kind regards,FlorenceGuest Relations

酒店回复: Dear Guest ,Thank you very much for your wonderful review. We’re delighted to hear you found your room spacious and clean, comfortable with handy Chinese-style power outlets, and appreciated our well-maintained facilities. Most of all, we are thrilled that you felt our service was exceptional.We hope to have the pleasure of welcoming you back soon and providing another outstanding experience.Kind regards,Beatrice,Front Office

酒店回复: Dear Guest,Thank you for your feedback We're delighted to hear that your stay was very good and that you found the place clean.We truly appreciate your kind words and hope to welcome you back again soon.Kind Regards,Jackline,Front Desk.