The person who works there is really nice but the place itself is Dirty and smelly. Did not look like the pictures at all. The inn is also in a sketchy neighborhood
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酒店回复: Dear Guest,Thank you for sharing your feedback, Monica. It's generally very quiet. Its peaceful and quiet here other then little traffic from McDonald's across street. We want to assure you that our property is located in one of the safer areas of downtown Hutchinson. It is generally very quiet, with minimal foot traffic around the hotel. The nearby downtown area is where most walking activity takes place, as it has local shops and businesses. Our rooms are clean and comfortable, and we take great care to maintain them for our guests. We appreciate your feedback and hope you will consider giving us another opportunity in the future.
2.0分
其他
I had to wait over 15 minutes after I called the number posted for someone to come to the desk so I could check in.
4.0分
其他
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Newer bed linens and older carpet/bathroom, but it was all clean. Heater worked great. Nice having a microwave and fridge. Hotel is close to restaurants and shops for walking around.
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酒店回复: Dear Guest,Thank you for sharing a review. We’re glad to hear you found everything clean and comfortable, and that you appreciated the heater and room amenities. We also appreciate your note about the carpet and bathroom. We hope to welcome you again soon!
5.0分
其他
All around excellent. Great coffee. Clean room. Wonderful staff. We will be staying here from now on for our yearly trip to Hutchinson.
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酒店回复: Dear Guest,Thank you for sharing your wonderful feedback! We’re delighted to hear you enjoyed your stay, from the clean rooms to our coffee and staff. We look forward to welcoming you on your yearly trips to Hutchinson!
5.0分
商务出差
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The Manager was exceptional!! The property is old, but it is kept clean. There were a few problems like hair dryer and microwave not working, but they were taken care of immediately so we couldn't ask for more! I was truly impressed with the care and service and we stayed there two weeks doing the fair!
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酒店回复: Dear Guest,Thank you so much for sharing your detailed feedback! We’re delighted to know our team’s care and service impressed you and that any issues were quickly resolved during your two-week stay. While our property is older, we’re glad you found it clean and well kept. It was a pleasure hosting you during the fair, and we look forward to welcoming you back again!
4.0分
其他
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Decent place to stay
For a lower end hotel this place was pretty decent. Its no hyatt but it was clean and comfortable.
Pros- clean, no bugs, comfy bed and pillows, cold ac.
Cons- super small parking lot and had to park in an alley, towels were super small and thin. Someone set alarm to go off at 4am too. Name of hotel is different than what is on website.
All in all, i would stay here again but if a better known hotel was available, I'd go there 1st.
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酒店回复: Dear Guest,Thank you for sharing your detailed feedback with us. We’re pleased to hear you found our rooms clean, comfortable, and well-cooled. We appreciate your honest comments regarding parking, towels, and the early alarm — these will be shared with our team to improve the guest experience. We’re glad you’d consider staying with us again and hope to welcome you back for an even better visit.
5.0分
商务出差
The manager was amazing and very helpful would definitely recommend and would definitely stay again!!
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酒店回复: Dear Guest,Thank you for your wonderful feedback. We are delighted to know that our management team was able to make your stay enjoyable and helpful. Your recommendation means a lot to us, and we look forward to welcoming you back again soon.
4.0分
商务出差
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Floor wood planks were catchy and coming up and would get caught on shoes. Bed clean and shower clean. Old toilets not flush well. Parking for trucks is bad and must back out on street to get out.
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We’re glad to know you found the bed and shower clean, and we appreciate your comments regarding the flooring, toilets, and parking. Your feedback is valuable and will be shared with our team as we continue working to improve our guest experience. We hope to welcome you again in the future.
2.0分
家庭亲子
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The door wouldn’t shut in both the bathroom and the front door as well as the there was a crack at the bottom of the door big enough the light would shine through. We had to ask for towels because our room didn’t have any. They told me to dial 0 to connect to the desk. The phone in the room didn’t even work. I had to call on my personal phone because there wasn’t anyone ever in the office. There a brick hold up the couch in our room. Which the couch it self looked like it was from the 90s. On the up side we didn’t see any bugs or anything like that.
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酒店回复: Dear Guest,Thank you for sharing your experience. We sincerely apologize for the issues you encountered during your stay, including the door and furniture condition, missing towels, and difficulty reaching our front desk. These concerns are not in line with the quality and comfort we aim to provide, and we truly regret the inconvenience caused.We appreciate you noting the cleanliness of the room and absence of pests. Your feedback has been shared with our team, and we are actively working on improvements to ensure a better experience for future guests.
3.0分
其他
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Beds are comfy. Says breakfast is included but only by request(?) and looks like there isnt much to choose from so opted out of breakfast. Name on building is different from name in reservation so drive it several times
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酒店回复: Dear Guest,Thank you for your feedback. We're glad to hear you found the beds comfortable. We apologize for the confusion regarding the breakfast offering and the signage on the building. We understand how this could be frustrating and are working on improving both communication and clarity for our guests. Your comments have been noted and will help us make necessary improvements.We appreciate your stay and hope to have the chance to serve you better in the future.
The person who works there is really nice but the place itself is Dirty and smelly. Did not look like the pictures at all. The inn is also in a sketchy neighborhood
I had to wait over 15 minutes after I called the number posted for someone to come to the desk so I could check in.
Newer bed linens and older carpet/bathroom, but it was all clean. Heater worked great. Nice having a microwave and fridge. Hotel is close to restaurants and shops for walking around.
All around excellent. Great coffee. Clean room. Wonderful staff. We will be staying here from now on for our yearly trip to Hutchinson.
The Manager was exceptional!! The property is old, but it is kept clean. There were a few problems like hair dryer and microwave not working, but they were taken care of immediately so we couldn't ask for more! I was truly impressed with the care and service and we stayed there two weeks doing the fair!
Decent place to stay
For a lower end hotel this place was pretty decent. Its no hyatt but it was clean and comfortable.
Pros- clean, no bugs, comfy bed and pillows, cold ac.
Cons- super small parking lot and had to park in an alley, towels were super small and thin. Someone set alarm to go off at 4am too. Name of hotel is different than what is on website.
All in all, i would stay here again but if a better known hotel was available, I'd go there 1st.
The manager was amazing and very helpful would definitely recommend and would definitely stay again!!
Floor wood planks were catchy and coming up and would get caught on shoes. Bed clean and shower clean. Old toilets not flush well. Parking for trucks is bad and must back out on street to get out.
The door wouldn’t shut in both the bathroom and the front door as well as the there was a crack at the bottom of the door big enough the light would shine through. We had to ask for towels because our room didn’t have any. They told me to dial 0 to connect to the desk. The phone in the room didn’t even work. I had to call on my personal phone because there wasn’t anyone ever in the office. There a brick hold up the couch in our room. Which the couch it self looked like it was from the 90s. On the up side we didn’t see any bugs or anything like that.
Beds are comfy. Says breakfast is included but only by request(?) and looks like there isnt much to choose from so opted out of breakfast. Name on building is different from name in reservation so drive it several times