Parking great. Hotel a bit worn down. We got there at 5pm and could not check in until 6pm. Checkin was at 3pm
酒店回复: Thank you for your great review!
5.0分
其他
The Courtyard Mt Pleasant at Central Michigan University was very well kept, quiet, and friendly.
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酒店回复: Thank you for the amazing review. We look forward towards your next trip to Mt. Pleasant, MI.
2.0分
家庭亲子
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The king size bed was rock hard and pillows were flat. Additionally, CMU decided to have band practice at 6:30am right outside the window. I realize that’s not the hotels fault but a little thought/warning/or additional accommodations would be appreciated. Will not return and wouldn’t recommend based on awful beds. Only perk was Starbucks in the lobby.
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酒店回复: We apologize for the inconvenience and the poor quality of your stay. I will be passing this information along to the rest of our team to ensure this situation does not happen again. Thank you for your review.
2.0分
家庭亲子
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Room has obvious mouse activity. Front desk notified. Nothing was done. Shower had mildew. Towels were thin. Pillow had odor of dirty hair. Lobby Starbucks had thick layer of dust on the upper counter.
1.0分
其他
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Bed was very uncomfortable. Beds not made . No replacement towels. Service was bad. Front desk unable to answer any questions. I would not stay there again for free. Q
3.0分
其他
Something was a tad off. I had already paid and the computer tried charging 280$ for a cleaning fee.
4.0分
其他
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Wi Fi wouldn’t work for Fire Stick and wouldn’t allow many downloads on my iPhone. Was told only way to access internet was via browser but the link to browser wouldn’t work. Also Bistro had listed hours of operation on the hotel tv as 7am-11am on weekends but we were told at 10:30am they were only open until 10am.
5.0分
其他
My favorite hotel when I go to Mt. Pleasant. The location is excellent. The rooms are perfect.
酒店回复: Thank you for your great review!
5.0分
其他
We felt welcomed
We had wonderful stay. Greeted with the warm welcome by the receptionist.
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酒店回复: Thank you for the wonderful review. We look forward towards your next stay with us.
值得推荐的酒店
大堂服务热情友好，咖啡厅也提供同样的服务。房间舒适，床也很舒服。
Parking great. Hotel a bit worn down. We got there at 5pm and could not check in until 6pm. Checkin was at 3pm
The Courtyard Mt Pleasant at Central Michigan University was very well kept, quiet, and friendly.
The king size bed was rock hard and pillows were flat. Additionally, CMU decided to have band practice at 6:30am right outside the window. I realize that’s not the hotels fault but a little thought/warning/or additional accommodations would be appreciated. Will not return and wouldn’t recommend based on awful beds. Only perk was Starbucks in the lobby.
Room has obvious mouse activity. Front desk notified. Nothing was done. Shower had mildew. Towels were thin. Pillow had odor of dirty hair. Lobby Starbucks had thick layer of dust on the upper counter.
Bed was very uncomfortable. Beds not made . No replacement towels. Service was bad. Front desk unable to answer any questions. I would not stay there again for free. Q
Something was a tad off. I had already paid and the computer tried charging 280$ for a cleaning fee.
Wi Fi wouldn’t work for Fire Stick and wouldn’t allow many downloads on my iPhone. Was told only way to access internet was via browser but the link to browser wouldn’t work. Also Bistro had listed hours of operation on the hotel tv as 7am-11am on weekends but we were told at 10:30am they were only open until 10am.
My favorite hotel when I go to Mt. Pleasant. The location is excellent. The rooms are perfect.
We felt welcomed
We had wonderful stay. Greeted with the warm welcome by the receptionist.