Room was adequate. Staff OK. Rates were exorbitant and none of the discounts promised were applied. I am a retired veteran eligible for Military discount as well as a member of AARP. None were allowed. I suppose the registration process was less than clear and consequently I was misled regarding how to register and get the appropriate dicounts.
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酒店回复: I'm sorry for the confusion with your rate. The rates you booked are controlled by *******. We cannot change the rates that have been booked with *******. I hope that you will consider tovisit us again.
1.0分
其他
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Rooms were very dirty. There was a lot of black hair in the bed, in the bathroom, on the toilet, in the shower, in the sink, on the towels. I wiped down the area for myself because it was disgusting to be in and the towel was very dirty after my wipe down, therefore, I do not know what and how the room was cleaned before I moved in. Poorly cleaned, it was very discomfortable to sleep and move into all this hair. Also, the staff at the front desk was not friendly, the attitude we received when we requested extra towels, it was very unfriendly and unhappy. As a client, I may request as many towels as needed. Moreover, I requested a second blanket and was given some weird brown/tan blanket not like the white one that is on the bed originally, it was very discomfortable and impossible to sleep in. It looked like a rug. We were not given rooms near by. The hallways are small, ceilings are low, and elevators are tight. On top of that, the socks that we brought home after weirding in this hotel, are so dirty and dark. Comparatively, when I stayed at a Holiday Inn hotel in Shakopee, it was so much more clean and they willing, happily, and without problem gave me as many towels and blankets as I requested. Since I liked my stay in Shakopee I went for a Holiday Inn in Evansville also but was very disappointed.
5.0分
家庭亲子
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Wow, what a pleasant surprise. Easy parking. Friendly staff and a really nice, large room. Had a double bed city view that was in the corner and we could see the river too. Modern room. Great water pressure in the shower.
5.0分
其他
Room was very clean and everything was great. Really just needed more firm pillows.
4.0分
其他
Breakfast was good however the pancakes from the machine did not taste good at all.
那晚是我50岁生日。房间太棒了！我住的是一个角落房，能看到俄亥俄河，但我到得很晚，所以主要任务就是睡觉，床睡起来非常舒服！房间很大，沙发和电视区之间还有些隔断！太喜欢了。不过要注意，这些房间虽然写着河景房，但并不是所有都能看到河景！
酒店非常干净，员工也很友好。地理位置对我们来说简直完美，沿着河边散步很方便，骑电动滑板车去附近的设施也很近。
这家酒店的员工比我之前住过的任何一家酒店都更加热情周到。晚班员工非常友善，乐于解答问题。早班员工和早餐服务人员也一直关注着客人的需求，确保每个人都得到了妥善照顾。我们住在三楼，房间宽敞明亮，拥有两扇巨大的河景窗，而且比我之前住过的任何一家酒店都干净整洁。最后，我必须提一下，这里的自助早餐比其他任何酒店的都更美味、更丰盛。我们一家三口（我、我的男朋友和我6岁的儿子）在这里住了一晚。没有任何不满，我会向任何想在埃文斯维尔市中心住宿的人推荐这家酒店！
酒店离一切都很近，早餐相当不错，房间也很棒。
酒店非常不干净。入口、登记入住处和电梯处的地板很脏。他们给了我一把房间钥匙，有人已经入住了，正躺在床上。我最终得到的房间很不错，但地板、厕所、被子都很脏。
Room was adequate. Staff OK. Rates were exorbitant and none of the discounts promised were applied. I am a retired veteran eligible for Military discount as well as a member of AARP. None were allowed. I suppose the registration process was less than clear and consequently I was misled regarding how to register and get the appropriate dicounts.
Rooms were very dirty. There was a lot of black hair in the bed, in the bathroom, on the toilet, in the shower, in the sink, on the towels. I wiped down the area for myself because it was disgusting to be in and the towel was very dirty after my wipe down, therefore, I do not know what and how the room was cleaned before I moved in. Poorly cleaned, it was very discomfortable to sleep and move into all this hair. Also, the staff at the front desk was not friendly, the attitude we received when we requested extra towels, it was very unfriendly and unhappy. As a client, I may request as many towels as needed. Moreover, I requested a second blanket and was given some weird brown/tan blanket not like the white one that is on the bed originally, it was very discomfortable and impossible to sleep in. It looked like a rug. We were not given rooms near by. The hallways are small, ceilings are low, and elevators are tight. On top of that, the socks that we brought home after weirding in this hotel, are so dirty and dark. Comparatively, when I stayed at a Holiday Inn hotel in Shakopee, it was so much more clean and they willing, happily, and without problem gave me as many towels and blankets as I requested. Since I liked my stay in Shakopee I went for a Holiday Inn in Evansville also but was very disappointed.
Wow, what a pleasant surprise. Easy parking. Friendly staff and a really nice, large room. Had a double bed city view that was in the corner and we could see the river too. Modern room. Great water pressure in the shower.
Room was very clean and everything was great. Really just needed more firm pillows.
Breakfast was good however the pancakes from the machine did not taste good at all.