不知道 Super 8 汽车旅馆只有 3 楼。真希望我们早知道。我岳母正在做手术，我们本来想住在 1 楼。唯一的救命稻草就是电梯。Super 8 还不错，不过我们还是会去别的地方。
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酒店回复: Dear Guest,Thank you for sharing your feedback with us. We're truly sorry to hear that your recent stay didn’t meet your expectations. Please accept our sincerest apologies for the inconveniences you experienced.Your concerns have been shared with our team to ensure that the necessary improvements are made. We value your trust and would love the opportunity to welcome you back for a better experience.Sincerely,GM
酒店回复: Dear Holly,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,
3.0分
其他
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翻译提供方：Google
很棒的酒店
房间很棒，但我要求住低一点的楼层，因为我身体有残疾，但总的来说，房间很棒。A++++
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酒店回复: Dear Guest,Thank you for choosing to stay with us. From your feedback we have learnt that we didn’t match your expectation regarding the location of our Room. First of all, we apologies for the same. We have taken a note of your feedback and will allocate a better room in your next visitWe will constantly strive to improve on our service standards and amenities in order to exceed the expectations of our valued guests.Looking forward to welcoming you back.Thank you,Sincerely,General Manager
酒店回复: Dear Guest,On behalf of our entire team, I would like to apologize for not exceeding your expectations . Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,General Manager
1.0分
商务出差
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翻译提供方：Google
他们在财务交易方面不诚实。旅行时，每个人都没有多余的钱可以收取，只是被告知哎呀。
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酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely,General Manager
1.0分
其他
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翻译提供方：Google
L
他们让我们等了一个多小时才办理入住，因为还有两个婴儿在等
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酒店回复: Dear Guest,Thank you for bringing your experience to our attention. We deeply regret the delay you encountered during check-in and the inconvenience it caused, especially while caring for two young children. Your feedback is invaluable, and we are reviewing our check-in processes to prevent such delays in the future. We hope you’ll give us another opportunity to provide you with the smooth and enjoyable stay you deserve.Sincerely,GM
不知道 Super 8 汽车旅馆只有 3 楼。真希望我们早知道。我岳母正在做手术，我们本来想住在 1 楼。唯一的救命稻草就是电梯。Super 8 还不错，不过我们还是会去别的地方。
物超所值
我们深夜抵达，清晨离开……经过查尔斯顿时，这里为我们提供了一张干净、温暖的床。虽然没有什么特别的，但非常舒适……这正是我们需要/想要的。
深夜入住
为我们办理入住手续的那位先生本来可以更友好一些。我愿意相信他，因为我们确实是在凌晨 2 点入住的。值得庆幸的是，床真的很舒服。
很棒的酒店
房间很棒，但我要求住低一点的楼层，因为我身体有残疾，但总的来说，房间很棒。A++++
房间最近重新装修过……
我们入住时感到很惊喜，因为这家酒店的评分不是很高。但我们准备过夜了。房间最近重新装修过，床很舒服，房间很干净。前台的女士非常友好，总的来说，我们很喜欢我们的住宿。
虚假广告
他们宣传房间里有大床，但实际上只有双人床。两个大人住起来不舒服。他们甚至没有道歉，只是责怪其他人。早班经理粗鲁无礼。他们说床一样大。如果能道歉并给予小幅折扣就好了。我之所以留下来，是因为当我说床与广告上说的不一样时，夜班员工说不能退还我们支付的费用。第一个房间的插座坏了。第二个房间的插座用电线从墙上垂下来。他们似乎并不在意。不要住在这里。
住宿还不错，但如果我使用 Chime 信用卡支付押金时身上没有现金，我就会被拒之门外。我应该提前知道这个政策。
他们在财务交易方面不诚实。旅行时，每个人都没有多余的钱可以收取，只是被告知哎呀。
L
他们让我们等了一个多小时才办理入住，因为还有两个婴儿在等
前台服务员很粗鲁，态度很傲慢，天黑前我就离开了，所以我根本没再呆在那里