The room was spotless and close to the elevators which I liked and the staff was really courteous and helpful
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酒店回复: Thank you for your review. I am happy to hear that you enjoyed our hotel's friendly staff and cleanliness! We look forward to seeing you again.
3.0分
家庭亲子
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PROS: Newer building in excellent condition. Front desk staff was excellent - welcoming, very friendly, and helpful. Set back from the main road, felt safe, and quiet location. Property backs to a train track, but since there isn't a crossing nearby it's very quiet. Close to restaurants and shopping.
CONS: No carpet means every space is a noisy echo chamber. Could clearly hear conversations in room next door, every person in the hallway, and playing kids outside at night (on 3rd floor - needs better windows). The electric blinds were broken and stuck partially up. They put us in a handicap room with a shower curtain that doesn't reach the bottom letting water on the floor. Previous water has caused the bathroom door to swell making it almost impossible to close (could be really hard for someone with mobility issues).
We really wanted to like this location and the staff was great, but it's way too loud to sleep.
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酒店回复: Thank you for your review. I want to sincerely apologize for the issues that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. We hope you were still able to enjoy your time in the area.
4.0分
商务出差
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Hotel pretty clean but some Reno is needed. Services were good and polite. Breakfast was good and selection was varied. Amenities were plenty and lots of dining and entertainment options nearby.
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酒店回复: Thank you for your feedback! We’re glad to hear you found the hotel clean, enjoyed the breakfast selection, and appreciated our courteous service and convenient location! We’ll be sure to review your comments about renovations as we continue improving our property. We hope to welcome you back again soon!
3.0分
商务出差
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The room was tiny and the bed was horrible. The pillows were awful. My back and neck hurt. This was a work trip and I could have used a better bed. The only reason I gave a 3 star rating because of the staff, they were welcoming.
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酒店回复: Thank you for your feedback. We’re sorry to hear the bed and pillows weren’t comfortable but glad our staff made a positive impression. Your comments will be shared with our team as we continue to improve guest comfort. We hope to welcome you back for a better stay.
5.0分
其他
The staff was very friendly and helpful. The rooms were clean and breakfast was good and very well stocked.
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酒店回复: Thank you for your review. I am happy to hear that you enjoyed your overall stay with us! We look forward to seeing you again. Barry Eagle, Owner
5.0分
其他
My husband and I stayed in the area for a wedding. The hotel was clean and quiet for our overnight stay. Very family friendly.
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酒店回复: Thank you for your review. I am glad to hear that you enjoyed your overall stay with us!
5.0分
情侣出游
The two staffers who checked us in were professional and warm. That started the whole stay off on the right foot.
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酒店回复: Thank you for your review. I am glad to hear that you enjoyed your overall stay with us!
5.0分
家庭亲子
The place was nice like how they have all the food options and such fmdown stairs and HOT coffee all the time.
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酒店回复: Thank you for your review. I am glad to hear that you enjoyed your overall stay with us!
我们在酒店住得很愉快,如果再去北卡罗来纳州,我们还会选择入住这家酒店。
我被锁在房间外面了。工作人员花了一个半小时才帮我开门。害我开会迟到了。
The room was spotless and close to the elevators which I liked and the staff was really courteous and helpful
PROS: Newer building in excellent condition. Front desk staff was excellent - welcoming, very friendly, and helpful. Set back from the main road, felt safe, and quiet location. Property backs to a train track, but since there isn't a crossing nearby it's very quiet. Close to restaurants and shopping.
CONS: No carpet means every space is a noisy echo chamber. Could clearly hear conversations in room next door, every person in the hallway, and playing kids outside at night (on 3rd floor - needs better windows). The electric blinds were broken and stuck partially up. They put us in a handicap room with a shower curtain that doesn't reach the bottom letting water on the floor. Previous water has caused the bathroom door to swell making it almost impossible to close (could be really hard for someone with mobility issues).
We really wanted to like this location and the staff was great, but it's way too loud to sleep.
Hotel pretty clean but some Reno is needed. Services were good and polite. Breakfast was good and selection was varied. Amenities were plenty and lots of dining and entertainment options nearby.
The room was tiny and the bed was horrible. The pillows were awful. My back and neck hurt. This was a work trip and I could have used a better bed. The only reason I gave a 3 star rating because of the staff, they were welcoming.
The staff was very friendly and helpful. The rooms were clean and breakfast was good and very well stocked.
My husband and I stayed in the area for a wedding. The hotel was clean and quiet for our overnight stay. Very family friendly.
The two staffers who checked us in were professional and warm. That started the whole stay off on the right foot.
The place was nice like how they have all the food options and such fmdown stairs and HOT coffee all the time.