酒店回复: Hi Vincent,I am sorry to hear about the issues you faced during your stay. It's disappointing that the toilet overflowed and was not addressed promptly. Additionally, I regret that there was a language barrier that made communication difficult. Your feedback is very important, and we will make sure to address these concerns with the team to improve our service moving forward. We hope to have the opportunity to provide you with a better stay in the future.
酒店回复: Hi Julianna,We are sorry to hear about the issues you experienced with the smell, shower, and breakfast area comfort. Your comments are important to us, and we’ll work on improving these areas to provide a better stay for our guests.
酒店回复: Hi Alan,We are sorry to hear about the unpleasant odors and issues with the linens during your stay. This is not the standard we strive for, and we’ll address these problems immediately to ensure a cleaner and more comfortable experience for future guests.
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朋友出游
原文
翻译提供方：Google
热水坏了，瓷砖也坏了。我小便的时候，一只蟑螂从天花板上掉了下来。
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酒店回复: Hi Dolores,We sincerely apologize for the issues you encountered during your stay. The lack of hot water, the toilet issue, and the unfortunate experience with the roach are unacceptable, and we understand how disturbing this must have been. We will immediately address these concerns with our maintenance team to ensure they are resolved. Your feedback is invaluable, and we deeply regret that your stay was impacted in this way. We hope you’ll consider giving us another chance to provide a much better experience in the future.
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其他
原文
翻译提供方：Google
一进房间，就能闻到香烟/**的味道，床上有污渍，厕所也坏了
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酒店回复: Hi Berlin,We're very sorry to hear about your experience. A room with unpleasant odors, stained bedding, and a non-functioning toilet is absolutely unacceptable, Your feedback is important and will be shared with our housekeeping and maintenance teams to ensure these issues are addressed immediately. Thank you for bringing this to our attention.
干净卫生的酒店
房间很干净，去哪儿都很方便。但他们几乎不会说英语，所以很难理解他们。住了第二个晚上后，我报告说马桶冲水时马桶顶部会溢水，但没有人来解决这个问题，所以我和家人提前退房了，比我们支付的价格还早。
浴室很脏
说实话，浴室不干净。马桶很脏，洗手的地方还有头发，好像有人刮过。清洁度太差了。他们需要更仔细地检查一下那些每次离开房间时应该打扫卫生的人。
还不到一个小时，我和妻子就觉得不安全了。我们去退房，想通过*******退款。结果令人震惊的是，我们没拿到退款。我们住的房间看起来非常破旧，而且位于酒店的后方。出入口只有一个，我不喜欢。房间很脏，地板黏糊糊的，门看起来像被踢过几次。10/10，我会找其他地方住的！！！
这是我们住过的最差的酒店。马桶一直在漏水。没有手巾和浴巾。浴室的墙壁和瓷砖油漆剥落。天花板周围有黑色霉菌。一个流浪汉跟着我们到了酒店门口。外门的钥匙有一半时间都打不开，早餐也很糟糕。早餐肉是切好的热狗。为了自己好，千万别住那里。
这绝对是家经济型酒店。无烟楼层全天都弥漫着香烟味。淋浴排水管根本排不出去。
早餐店没有空调，吃早餐的时候肯定会出汗。房间也勉强够用，仅此而已。
照片太假了，我们住的那栋楼应该被列入危楼。而且有个女人戴着脚镣在附近走来走去。我们的卫生纸也用完了，前台也找不到人。千万别来这里。
走廊里有霉味，床单闻起来像是在我们之前有人睡过一样。说实话，只有保护性床垫套闻起来干净。
热水坏了，瓷砖也坏了。我小便的时候，一只蟑螂从天花板上掉了下来。
一进房间，就能闻到香烟/**的味道，床上有污渍，厕所也坏了