酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
3.0分
其他
原文
翻译提供方:Google
悲伤的酒店,但价格还可以
我在这个地方住了一晚,出于这个目的,还可以。
房间很破旧,电视后面的墙上有洞。浴室里的风扇没有盖住,但另一方面很脏。
接待员超级nice
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酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
1.0分
其他
原文
翻译提供方:Google
设施老旧
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酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
5.0分
其他
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Recently stayed at this hotel the gentleman at the office was completely amazing and super nice and friendly all the staff was super kind. Me and my family would stay there anytime. Even though the hotel is located across from a bar the staff made me and my family feel completely safe threw our stay.
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酒店回复: Dear guest,We are really grateful for your perfect score. It makes us delighted to learn that our accommodations met your expectations. There is no better feeling than hearing that someone valued our efforts to make them feel at home. We are eagerly anticipating your return since we know that your stay was as fantastic as it sounds!gm
3.0分
情侣出游
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Friendly helpful staff who are always available. It is nice that it is across from a bar for Sat. night entertainment. Property is in poor condition and needs remodel with paint job. It was a great value though with nice clean pool!
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酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
1.0分
其他
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Holiday lodge is infested with cockroaches
The holiday lodge has cockroaches. Motel is run down and looks clean at first but nope cockroaches come out of cracks in doors and from under the bed. Nice tv's. Pool is ok. No breakfast. Our rooms door frame was broken and door wouldnt open, we had to have someone kick the door open. Management didnt fix lock. When we complained about the cockroaches they threatened to call the cops and trespass us. Told us our dogs brought the bugs and did not refund our money or compensate for us having to completely clean all of our belongings. Management was rude.
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酒店回复: Dear GuestWe apologized the inconvenience and trouble caused and bringing the issue to management's attention. They will be taking steps to avoid similar issues in the futureWe will be following up on the concern regarding pests and having a designated pest control company to inspect and address the issue.GM
2.0分
其他
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So the people here who own and or work here are amazing but this place is disgusting. Pillow was covered in mold and the rooms smell like they covered it in a million gallons of air freshener that’s nauseating. Super dirty rooms that look like they’ve been cleaned at the laziest way possible. Guy at the front desk was amazing and asked how we liked it and the guy cleaning rooms switched out our pillows but it truly doesn’t undo the nastiness of the rooms itself.
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酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
5.0分
其他
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This Hotel was Amazing very friendly staff and the room was ready when i arrived and room clean they exceeded my expectations i will definitely recommend Holiday Lodge to family and friens. Very happy with the service i received i can't complain about it.
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酒店回复: Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. We hope to see you again soon. Sincerely, GM
3.0分
家庭亲子
Bathroom could use a little more cleaning. Rest was good. Noisy neighbor, but had kids, so understand. Pool was refreshing!
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酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
老实说,我一开始有点犹豫要不要住这里,但以后赛车周末我肯定会选择这里,而不是我以前常住的地方了!工作人员都非常友好,房间一尘不染,地理位置也超棒!
服务很差,房间状况很差,潮湿,淋浴水龙头整晚喷水,服务这么差,价格却这么贵!
悲伤的酒店,但价格还可以
我在这个地方住了一晚,出于这个目的,还可以。
房间很破旧,电视后面的墙上有洞。浴室里的风扇没有盖住,但另一方面很脏。
接待员超级nice
设施老旧
Recently stayed at this hotel the gentleman at the office was completely amazing and super nice and friendly all the staff was super kind. Me and my family would stay there anytime. Even though the hotel is located across from a bar the staff made me and my family feel completely safe threw our stay.
Friendly helpful staff who are always available. It is nice that it is across from a bar for Sat. night entertainment. Property is in poor condition and needs remodel with paint job. It was a great value though with nice clean pool!
Holiday lodge is infested with cockroaches
The holiday lodge has cockroaches. Motel is run down and looks clean at first but nope cockroaches come out of cracks in doors and from under the bed. Nice tv's. Pool is ok. No breakfast. Our rooms door frame was broken and door wouldnt open, we had to have someone kick the door open. Management didnt fix lock. When we complained about the cockroaches they threatened to call the cops and trespass us. Told us our dogs brought the bugs and did not refund our money or compensate for us having to completely clean all of our belongings. Management was rude.
So the people here who own and or work here are amazing but this place is disgusting. Pillow was covered in mold and the rooms smell like they covered it in a million gallons of air freshener that’s nauseating. Super dirty rooms that look like they’ve been cleaned at the laziest way possible. Guy at the front desk was amazing and asked how we liked it and the guy cleaning rooms switched out our pillows but it truly doesn’t undo the nastiness of the rooms itself.
This Hotel was Amazing very friendly staff and the room was ready when i arrived and room clean they exceeded my expectations i will definitely recommend Holiday Lodge to family and friens. Very happy with the service i received i can't complain about it.
Bathroom could use a little more cleaning. Rest was good. Noisy neighbor, but had kids, so understand. Pool was refreshing!