到达这家酒店时我感到非常疲惫，但我找到了能量。在招待会上，我受到了诺埃米和拉霍斯的全部关注。他们能够解决我所有的问题，比如担心我的小约克夏会离开房间，（他们打电话给女仆警告她在我不在的时候不要进入房间等等）我真的很感谢他们的欢迎和友善。我住在602房间，可以看到森林的美丽景色，而且一整天阳光明媚。 6楼的女佣Domokas Eva很用心，一切都很干净，浴巾也足够。在SPA中心我受到了SDADS小姐的欢迎？他很好地指导了我选择手术程序。我们还可以进行体检，并根据医生的建议制定手术程序，而无需医疗建议。将加热的热泥涂抹在疼痛部位，称为“健康 namol”。那里的女士也非常好，每 5 分钟就回来看我一次，因为一开始我有点焦虑。然后我做了皇家按摩，这是夏娃神奇之手提供的纯粹奇迹。水疗中心有两层楼的许多游泳池，水也来自乌尔苏湖，对许多疾病非常有效，水温加热到 36 度。抵达时将获得一条手链，让您可以免费进入乌尔苏湖。每天2次。水很深而且很咸，我住在那里的地方很小。 我吃了半膳，但吃了三天的自助餐后，我想要点别的东西，我应该指出，我从来没有吃过半膳自助餐，而是在餐桌上点菜的半膳。索瓦塔有很多餐馆，我认为特兰西瓦尼亚餐厅提供了很多传统菜肴，尤其是古拉斯菜肴。我住得很愉快，迫不及待地想回来。我忘了告诉您，还有一个会员卡系统，您应该在 ensana********** 上在线填写，在酒店入住 5 晚后即可获得 10% 的奖励。

We returned to this hotel for Easter 2025, we stayed for 4 nights. Everything was exceptional, the room, the cleanliness, the silence, the spa, the festive food for Easter. We felt very good and relaxed. Everything was great, we recommend it and we will come back soon

Everything was as expected and even beyond in some aspects. The staff is friendly and helpful. They all speak Romanian, Hungarian and English. The rooms are big enough and the cleaners are doing a good job. We had breakfast and dinner included and the food was good and varied. The SPA is great but can be a bit crowded as it serves 3 hotels: Sovata, Bradet and Ursina. The parking is a bit crowded too but we found a parking spot - that costs 15 RON per day. Our daughter forgot her plush toy in the room and we found out too late, but the staff went above and beyond and sent it to our home through a fast courier service.

Very expensive, at 250 euro a night. Not a single day without having problems with the keys(cards). The staff at reception is nice(also the rest), but they are too few and you have to wait a lot to actually talk to one. Breakfast is ok, but dinner is very bad, and you only get water(this for 250e/night). The hotel is old(a bit renovated), but dirty. The elevator is slow, old, dirty and rusty. The rooms are ok, but still not very clean, and far from 4 stars. The shower is a joke, half of the nozzles are clogged and the other half go each one in its own direction. The parking isn't free(even at 250/night) and you cant really find one close to the hotel unless you are lucky. The pools are ok, but dirty. There are too few chairs. The door that leads outside is old, rusty and dirty. The windows are dirty and have spiderwebs on them. The bar at the pool has very few things to sell(nothing special, you find everything at any store) at very high prices(3-4 times the price of a supermarket). It's not worth more than 100 euros per night.