Very cozy little hotel with a lovely little wellness area with a fantastic view. We were lucky to have the wellness area all to ourselves for several hours in the morning before we were supposed to check out. Good breakfast, but not of the same standard as in larger hotels, which we also did not expect. We support sustainable operations and it is clear that you cannot dish up with a huge buffet when the hotel probably cannot accommodate more than around 40 guests at most. Check-in was a bit complicated, which is also evident in other reviews. I am not exaggerating when I say that there were over 20 emails from the hotel in total, before we had everything in order with room keys and parking. since we were traveling with two children we had to book two rooms and fill in a lot of duplicates. There must be a better system for an unmanned reception? But considering the price, which was very cheap, we are willing to accept a little bit of a problem. The rooms were of an ok standard, nice bathrooms and with a balcony with a lovely view. Minus the carpeted floors. We found no way to regulate the heat and since there was no air conditioning we had to keep the window open to get some proper air in. which made it at its coolest on this cold summer day. Nevertheless we give four out of five, as the price was so low that we feel we definitely got value for money despite some negative things.
4.0分
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It's called Residence Vyhlídka, not Zur Aussicht... Almost very good, as there was a potentially lethal accident that we escaped by a couple of minutes... The hotel itself is perfect, the rooms are spotless and of decent size, the pool (free) and the sauna (extra) are great, and the restaurant onsite (not run by the hotel) is excellent, good food at good prices, the breakfast is ok but a bit repetitive. Everything works by phone (checkin / keys / checkout) which might not be to everyone's taste, so the only staff you see are the cleaning ladies. For any request you have to call the reception at Hotel Omnia nearby... they answer the phone but never the emails! he tv cannot connect to the wifi properly. Now we had a problem because of the fast rising temperatures, our terrace was under a part of the roof where the snow had not melted yet and a chunk of ice of 20-30 kilos fell 5 meters onto our terrace, a couple of minutes after we sitting outside. This should have been taken care of earlier as someone coud have been killed. I called reception and someone came, taking even larger chunks off the roof.
2.0分
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Předem uvádím, že toto byla nejhorší zkušenost za posledních 15 let. Hotel co si hraje na 4 hvězdičkový. Charakteristika je – arogance, nezájem a snaha obrat klienty o co nejvíce peněz podvodným způsobem. Příklady – účtují si ceny, které neodpovídají tomu, co mají v menu. Hotel ani zdaleka neodpovídá 4 hvězdičkám. Výtah je z roku 1980 bez vnitřních dveří. Sauna nemá žádná lehátka, nikdy jsem neviděl saunu, kde jsou v prosklené části dveří mezery, takže Vám je zima, nemáte funkční kbelík se studenou vodou, a přesto po vás chtějí 35€ za hodinu. Menu restaurace je jiné venku, na webu a v restauraci. Když jsem se na to ptal, bylo mi řečeno, že se každý den mění. Úsměvné, jelikož po celý pobyt bylo menu v restauraci stále stejné a jednotvárné. Za nehoráznost považuji prodávat půl litru vody z vodovodu za 2€. Výrobní cena je méně než cent. V normálních restauracích v Rakousku (i hotelových) dostanete na stůl litr vody stejně jako dostanete příbor. Snídaně byla parodií na snídani. Ta odpovídala spíše ubytování v hostelu. Vajíčko, párek, oschlé palačinky (nejspíše rozmrazené) a ta nejlevnější krůtí šunka, na kterou můžete narazit. To bylo otřesné. Vrcholem všeho bylo, že při check-out po Vás chtějí zaplatit za bazén!! , za parkování (8€ za noc, přičemž pár metrů dál lze parkovat za 4€ na centrální parkovišti). Podotýkám, že nic z těchto cen mi nebylo sděleno ani při objednání, ani při příjezdu. Je to jen snaha vybrat zatajené poplatky. Provozovateli není v tomto ohledu nic cizí. Celkově varuji před návštěvou tohoto zařízení a když, tak doporučuji vše předem objasnit, a to nejlépe písemně. Zejména proto, že se nejedná o úplně levné ubytování. Let me say up front that this was the worst experience in 15 years. A hotel that pretends to be 4 stars. The characteristic is - arrogance, lack of interest and the desire to turn clients for as much money as possible in a fraudulent way. Examples - they charge prices that don't match what they have on the menu. The hotel is not even close to 4 stars. The elevator is from 1980 without interior doors. The sauna has no sunbeds, I've never seen a sauna where there are gaps in the glass part of the door, so you're cold, you don't have a functional bucket with cold water, and yet they want you for €35 per hour. The restaurant menu is different outside, on the website and in the restaurant. When I asked about it, I was told that it changes every day. Funny, because throughout the stay the menu in the restaurant was still the same and monotonous. I consider it outrageous to sell half a liter of tap water for €2. The manufacturing cost is less than a penny. In normal restaurants in Austria (including hotel ones) you get a liter of water on the table as well as cutlery. Breakfast was a parody of breakfast. It was more like accommodation in a hostel. Egg, sausage, dry pancakes (most likely thawed) and the cheapest turkey ham you can find. That was appalling. The highlight of everything was that they want to pay for the p
骗局。他们在没有使用停车场的情况下向我们收费
在网上办理登机手续时，它会强制您输入汽车的车牌，然后即使您没有停车，也会向您收取停车费。这是一个骗局，因为除了更昂贵的公共停车场外，酒店外没有地方可以停车。
我们倒下了，公众付出了代价。
退房的时候，他们向我们收取了停车费，但我们赶时间，接待处没有人，所以我们决定在网上领取。得到的答复是他们不想退还我们的钱。
房间设施齐全。游泳池和漩涡浴池还可以，但是水太冷了。但！早餐摆盘很随意，每天都有同样的香肠，两种奶酪也总是一样的。前一天的自助餐上还放有西红柿和黄瓜片（干的和糊状的西红柿片）。当面包卷/羊角面包消失后，只添加半个法棍面包。早餐实际上供应到上午 10:30，但上午 10:10 所有东西都被清理干净，你再也喝不到咖啡了。房间只是偶尔打扫一下，前天清洁女工突然出现在房间里，没有先敲门。它根本不起作用。只整理了床铺。擦浴室或用吸尘器吸地毯——没有！用过的杯子和玻璃杯没有冲洗或更换。晚上的热菜也只是部分推荐。不小心准备的盘子和一些烧焦的食物。你可以在附近吃到更好更便宜的食物，但在冬季你一定要为几个人预订。
Very cozy little hotel with a lovely little wellness area with a fantastic view. We were lucky to have the wellness area all to ourselves for several hours in the morning before we were supposed to check out. Good breakfast, but not of the same standard as in larger hotels, which we also did not expect. We support sustainable operations and it is clear that you cannot dish up with a huge buffet when the hotel probably cannot accommodate more than around 40 guests at most. Check-in was a bit complicated, which is also evident in other reviews. I am not exaggerating when I say that there were over 20 emails from the hotel in total, before we had everything in order with room keys and parking. since we were traveling with two children we had to book two rooms and fill in a lot of duplicates. There must be a better system for an unmanned reception? But considering the price, which was very cheap, we are willing to accept a little bit of a problem. The rooms were of an ok standard, nice bathrooms and with a balcony with a lovely view. Minus the carpeted floors. We found no way to regulate the heat and since there was no air conditioning we had to keep the window open to get some proper air in. which made it at its coolest on this cold summer day. Nevertheless we give four out of five, as the price was so low that we feel we definitely got value for money despite some negative things.
It's called Residence Vyhlídka, not Zur Aussicht... Almost very good, as there was a potentially lethal accident that we escaped by a couple of minutes... The hotel itself is perfect, the rooms are spotless and of decent size, the pool (free) and the sauna (extra) are great, and the restaurant onsite (not run by the hotel) is excellent, good food at good prices, the breakfast is ok but a bit repetitive. Everything works by phone (checkin / keys / checkout) which might not be to everyone's taste, so the only staff you see are the cleaning ladies. For any request you have to call the reception at Hotel Omnia nearby... they answer the phone but never the emails! he tv cannot connect to the wifi properly. Now we had a problem because of the fast rising temperatures, our terrace was under a part of the roof where the snow had not melted yet and a chunk of ice of 20-30 kilos fell 5 meters onto our terrace, a couple of minutes after we sitting outside. This should have been taken care of earlier as someone coud have been killed. I called reception and someone came, taking even larger chunks off the roof.
Předem uvádím, že toto byla nejhorší zkušenost za posledních 15 let. Hotel co si hraje na 4 hvězdičkový. Charakteristika je – arogance, nezájem a snaha obrat klienty o co nejvíce peněz podvodným způsobem. Příklady – účtují si ceny, které neodpovídají tomu, co mají v menu. Hotel ani zdaleka neodpovídá 4 hvězdičkám. Výtah je z roku 1980 bez vnitřních dveří. Sauna nemá žádná lehátka, nikdy jsem neviděl saunu, kde jsou v prosklené části dveří mezery, takže Vám je zima, nemáte funkční kbelík se studenou vodou, a přesto po vás chtějí 35€ za hodinu. Menu restaurace je jiné venku, na webu a v restauraci. Když jsem se na to ptal, bylo mi řečeno, že se každý den mění. Úsměvné, jelikož po celý pobyt bylo menu v restauraci stále stejné a jednotvárné. Za nehoráznost považuji prodávat půl litru vody z vodovodu za 2€. Výrobní cena je méně než cent. V normálních restauracích v Rakousku (i hotelových) dostanete na stůl litr vody stejně jako dostanete příbor. Snídaně byla parodií na snídani. Ta odpovídala spíše ubytování v hostelu. Vajíčko, párek, oschlé palačinky (nejspíše rozmrazené) a ta nejlevnější krůtí šunka, na kterou můžete narazit. To bylo otřesné. Vrcholem všeho bylo, že při check-out po Vás chtějí zaplatit za bazén!! , za parkování (8€ za noc, přičemž pár metrů dál lze parkovat za 4€ na centrální parkovišti). Podotýkám, že nic z těchto cen mi nebylo sděleno ani při objednání, ani při příjezdu. Je to jen snaha vybrat zatajené poplatky. Provozovateli není v tomto ohledu nic cizí. Celkově varuji před návštěvou tohoto zařízení a když, tak doporučuji vše předem objasnit, a to nejlépe písemně. Zejména proto, že se nejedná o úplně levné ubytování. Let me say up front that this was the worst experience in 15 years. A hotel that pretends to be 4 stars. The characteristic is - arrogance, lack of interest and the desire to turn clients for as much money as possible in a fraudulent way. Examples - they charge prices that don't match what they have on the menu. The hotel is not even close to 4 stars. The elevator is from 1980 without interior doors. The sauna has no sunbeds, I've never seen a sauna where there are gaps in the glass part of the door, so you're cold, you don't have a functional bucket with cold water, and yet they want you for €35 per hour. The restaurant menu is different outside, on the website and in the restaurant. When I asked about it, I was told that it changes every day. Funny, because throughout the stay the menu in the restaurant was still the same and monotonous. I consider it outrageous to sell half a liter of tap water for €2. The manufacturing cost is less than a penny. In normal restaurants in Austria (including hotel ones) you get a liter of water on the table as well as cutlery. Breakfast was a parody of breakfast. It was more like accommodation in a hostel. Egg, sausage, dry pancakes (most likely thawed) and the cheapest turkey ham you can find. That was appalling. The highlight of everything was that they want to pay for the p
Staff was not friendly
They had no rooms rooms for us.