酒店回复: Thanks for reviewing your stay, Tammy! We love hearing that you enjoyed our relaxing views, clean rooms, and pleasant service. It’s disappointing that the curtains didn’t block out light effectively, and we appreciate your feedback as we continue working to provide a restful environment for our guests. Please consider visiting again soon!
酒店回复: Thank you for the kind words! It’s wonderful to hear that you enjoyed your stay and our ideal location for exploring Vancouver. We regret that availability at the spa was limited while you were here, and we hope your next visit gives you the chance to fully unwind with us!
酒店回复: Thank you, Deborah, for your kind words and recommendation! We're so glad we could offer everything you needed for a comfortable, relaxing stay, and we appreciate your patience while our manager worked to resolve the issue you experienced. We'd be delighted to welcome you back for an even smoother visit soon!
酒店回复: We are deeply sorry your stay was not up to our high standards. The housekeeping oversights you’ve described are concerning, and we wish our team had been made aware of the situation during your visit so we could have resolved these issues or offered you a change of rooms. We can assure you that your feedback will be used to make immediate improvements to our service. Thank you for bringing this to our attention. We hope you will consider giving us another chance to restore your trust.
5.0分
情侣出游
原文
翻译提供方：Google
Ondus 的菜很棒。河景房很棒。工作人员非常乐于助人。总的来说，周年纪念周末很棒。
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酒店回复: What a joy to be chosen to host your special anniversary getaway, Rathana! Thank you for your fantastic praise for our excellent dining, lovely views, and caring team at the AC Hotel by Marriott Vancouver Waterfront. We look forward to welcoming you back soon!
5.0分
家庭亲子
原文
翻译提供方：Google
地理位置优越，位于河畔。步道优美。房间干净舒适。工作人员非常热情周到。停车费昂贵。
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酒店回复: Katherine, it was a pleasure hosting you at the AC Hotel by Marriott Vancouver Waterfront! Thanks for letting us know how much you appreciated our beautiful setting, comfortable rooms, and accommodating team. Regarding parking costs, please know that we’ve compared our rates to competitors in the area and are proud to offer the lowest price on the market. We’d be delighted to welcome you back soon!
5.0分
家庭亲子
原文
翻译提供方：Google
地理位置优越，靠近海滨公园，有很多餐饮选择和儿童活动。周末度假的好去处。
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酒店回复: Thanks for choosing the AC Hotel by Marriott Vancouver Waterfront for your weekend getaway! We’re glad our location made it easy to explore the area and find fun activities for the whole family to enjoy. We hope you’ll plan another visit soon!
酒店回复: Tobias, thank you for sharing your feedback. We're pleased to hear you appreciated the hotel's appearance and views, but we sincerely apologize for the issues with noise and cleanliness you encountered. We hold ourselves to high standards of housekeeping, and it's clear we missed the mark during your stay. We're addressing these concerns immediately and hope you'll consider giving us another opportunity to meet your expectations.
酒店回复: Kimberly, thank you for taking the time to describe your experience. We're truly disheartened to hear about the delay in notifying you about your room and the mix-up with the keys. This certainly doesn't reflect the seamless check-in we aim to provide, and we'll work with our front desk team to ensure such issues aren't repeated. We also apologize for the initial inconvenience with parking and for any disappointment you had with breakfast. We genuinely hope you'll give us another chance to provide the high-quality stay you’ve enjoyed in the past and see our improvements firsthand.
环境很好，周围很安全，沿河，酒店很干净，但是房间不大。
酒店的位置真是太美了！一切都近在咫尺，四楼还有一个很棒的阳台，可以坐下来欣赏日出或楼下公园的活动。房间和设施都很干净，员工也非常友好。酒店非常棒。只有一个小缺点：窗帘太窄了，早上挡不住阳光，所以我没法睡懒觉。我已经习惯了昏暗的房间。除此之外，这次住宿体验无可挑剔。
高档氛围
顶级酒店。步行即可到达餐厅、商店和Esther Short公园的周六市场。本来想做个按摩，但已经订满了。下次再来吧！
较新的现代酒店，设施齐全，非常干净，步行即可到达海滨。遇到了一个小问题，但总经理很快就解决了，强烈推荐这家酒店。
酒店不错。清洁服务差。我房间的淋浴间在前几位客人入住后没有打扫。淋浴间里有脏兮兮的棕色斑点。洗发水、护发素和沐浴露没有装满。太失望了。
Ondus 的菜很棒。河景房很棒。工作人员非常乐于助人。总的来说，周年纪念周末很棒。
地理位置优越，位于河畔。步道优美。房间干净舒适。工作人员非常热情周到。停车费昂贵。
地理位置优越，靠近海滨公园，有很多餐饮选择和儿童活动。周末度假的好去处。
酒店看起来很棒，景色也不错，但飞机和空调噪音不断（嗯）。床很硬，有擦痕。枕头很硬，而且只有一种。浴室柜台上还有指甲和头发。客房服务不太令人满意。我想我不会再来这里了。
非常混乱。房间准备好后他们没有打电话，尽管他们应该打电话。给了钥匙，但他们没有打开房间，我下楼去拿新钥匙，又上楼去拿，还是没用。原来房间里还有人。我们不得不建议换个房间！酒店客人的停车场已经满了，但他们说我们可以“10:30 回来，会有车位”。早餐很糟糕。以前住过这家酒店，总体来说很喜欢，但这次的体验并不好。