酒店回复: Warmest greetings from M Village. Thank you for visiting M Village. What a pleasure it is to get such kind words from you. Your feedback truly brightens our day!. We hope to have an opportunity to welcome you back to our property soon. Have a great day! Best regards,Customer Service M Village.
酒店回复: Dear Valued Guest,Thank you for taking the time to share your detailed feedback with us. We truly appreciate your honesty, as it helps us improve our services and guest experience.We are sorry to hear that the room you were initially assigned did not meet your expectations, particularly regarding ventilation and odor. We sincerely apologize for the discomfort this caused. We’re glad our team was able to assist with a room change the following day, though we understand that this did not fully resolve your concerns.Regarding the photos, we appreciate your suggestion. Your feedback has been shared with our marketing team, as transparency and accurate representation are very important to us, and we continuously review our content to ensure it reflects the actual guest experience.As for housekeeping, our standard cleaning schedule is once every three days, which is part of our operating concept. However, additional cleaning can always be arranged upon request, and we regret if this was not clearly communicated during your stay.On a positive note, we’re pleased that you enjoyed the café downstairs and found it a pleasant space to relax or work.Once again, thank you for your constructive feedback. We hope to have the opportunity to welcome you again and provide a more comfortable and satisfying experience in the future.Best regards,Customer Service M Village.
5.0分
单人房
商务出差
很不错不错!安静干净卫生都OK
就连附近吃饭也很方便,附近1km走路可达很多local的餐厅及海鲜饭店
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酒店回复: Warmest greetings from M Village. Thank you for visiting M Village. What a pleasure it is to get such kind words from you. Your feedback truly brightens our day!. We hope to have an opportunity to welcome you back to our property soon. Have a great day! Best regards,Customer Service M Village.
酒店回复: Warmest greetings from M Village. Thank you for visiting M Village. What a pleasure it is to get such kind words from you. Your feedback truly brightens our day!. We hope to have an opportunity to welcome you back to our property soon. Have a great day! Best regards,Customer Service M Village
酒店回复: 尊敬的宾客:
非常感谢您选择 M Village,并抽出时间分享如此详尽而真诚的入住体验。
我们很高兴听到您对我们现代化的设计、高品质的家具以及空调、无线网络、冰箱和舒适床单等客房设施的赞赏。知道这些设施为您的入住体验带来了积极的提升,我们倍感欣慰。
同时,我们非常重视您对您父母房间的诚实反馈。对于灯光、床的大小和视野未能达到预期,我们深感抱歉。对于由此造成的不便,我们深表歉意。我们会将您的意见与我们的团队分享,以便我们进行审核并尽可能改进。
M Village 再次感谢您对由此给您带来的不便深表歉意,并感谢您的理解。我们真诚地希望您下次再次光临 M Village。
此致,
M Village 客服
酒店回复: M Village 向您致以最热烈的问候。感谢您在最近的住宿中选择了 M Village。我们很高兴您在 M Village 度过了愉快的时光,并发现我们的酒店符合您的期望。
我们很高兴您能入住我们酒店,我们期待很快再次欢迎您。
此致,
客户服务 M Village🧡
点评来源 Trip.com
4.7分
一室房
独自旅行
原文
翻译由AI提供
干净又安静,有一个舒适的阅读角和一个简洁又吸引人的公共区域——简直完美。
9 / 15
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酒店回复: M Village 向您致以最热烈的问候。非常感谢您花时间与我们分享您最近在 M Village 住宿的反馈。
我们很高兴得知我们的服务和其他服务能够为您提供您期望的服务。很高兴看到您对我们的服务非常满意。
我们非常高兴您能再次光临,我们的团队期待着下次光临 M Village 🧡
致以最诚挚的问候,
M Village 客户服务。
非常不错的民宿,工作人员很友善,民宿后面的咖啡very nice
照片全部都是效果图,并非实拍图,不应作为参考,建议更换为实拍原图,以免误导消费者。
第一晚入住时安排到了内窗/假窗房间,特别的不通风,屋内没有排风扇异味非常大,于是投诉了平台和酒店第二天帮我更换了房间,但依旧是楼间距很大,好在通风好了一些。酒店是三天才清洁一次。
楼下有一家网红咖啡店,很适合休闲和带电脑工作。
很不错不错!安静干净卫生都OK
就连附近吃饭也很方便,附近1km走路可达很多local的餐厅及海鲜饭店
比较干净,很安静,因为我睡觉浅,这个酒店虽然在小巷子里,但是正好符合我喜欢安静的条件,房间里连摩托车声都听不见,很好。要是能提供瓶装水就更好了
这家酒店干净时尚,几乎就在胡志明市中心!当然,因为它是比我们之前住的酒店更贵的连锁店,所以评价标准会更严格一些,但它也有更多优点:房间装修豪华,水管设施好,床单和毛巾质量都很好,房间里有冰箱(虽然没有锅碗瓢盆?),还有烧水壶、空调和超棒的无线网络!
我父母对这家酒店的评分比我给我的房间(在另一篇评论中)的评分稍低,因为他们的房间甚至更暗,房间里的床对两个人来说太窄了,而且他们对窗外的景色一点也不满意:一扇窗户对着墙,另一扇窗户对着人来人往的入口,所以他们躺着的时候几乎能看到外面的人。但说实话,这家酒店离市中心不是很近,尤其是离我们想去散步的地方不近,但离主干道还是够近的!要到市中心就得步行了!
不过,总的来说,这里还是一个住几天或更长时间的好地方!只要订一间视野好的房间就行了 :)
(再次声明,我只拍了离酒店不远的公园照片,抱歉!)
他们酒店有两个独立区域,一个有电梯,另一个没有,但预订时网站上并没有提到。我被分到了四楼的房间,没有电梯。房间很不错,但如果能在描述中清楚说明设施情况就更好了。
很久没来了,感觉还是和两年前一样。
住的地方很漂亮,员工也很友好。我很喜欢这里的花园。旁边还有一家很惬意的咖啡馆。感觉就像在和大自然一起野餐一样。
干净又安静,有一个舒适的阅读角和一个简洁又吸引人的公共区域——简直完美。
以东南亚的标准来说,这家酒店算是很干净了,地板干净到可以光脚走。但位置有点不太方便,因为它坐落在一条非常窄的小路上,所以对那些打车出行的旅客来说可能不太合适。
房间还行,虽然有点小,但设施齐全。有免费的洗衣和烘干服务。
前面有家精品咖啡馆,记得带房卡可以打九折哦,别像我一样忘了,哈哈哈。