酒店回复: Thank you for the great review! We’re thrilled you enjoyed the rooftop fireworks and found our location so convenient for the cable car and night market. We hope to welcome you back to Sunset Town again soon!Justin Kim,General Manager

酒店回复: Dear Valued Guest,Thank you very much for taking the time to share such a detailed review of your stay at La Festa Phu Quoc. We truly appreciate your kind words and are delighted to know that you enjoyed your overall experience with us.It is pleasing to hear that you found the Terza and its position in Sunset Town both prestigious and convenient. We are glad that the shuttle bus stop right outside the hotel, along with the easy walking access to the fireworks shows, nearby attractions, and the cable car, added to the comfort and enjoyment of your stay.We are especially happy to know that you enjoyed the upgrade to the new suite and that the layout, with its separate living area, bedroom, and multiple bathrooms, suited your needs well. Your feedback regarding the breakfast selection in the main building compared to the new building is also greatly appreciated, and we value this insight as we continue to enhance our dining experiences.Thank you once again for choosing La Festa Phu Quoc and for sharing your experience with us. We truly appreciate your support and hope to have the pleasure of welcoming you back again in the future.Best regards,Justin KimGeneral Manager

酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your feedback about your stay at La Festa Phu Quoc. We truly appreciate you choosing our hotel and for sharing both the positive moments and your concerns.We are delighted to know that our front desk Team Member provided warm service and that the complimentary room upgrade came as a pleasant surprise for you. Your kind words are sincerely appreciated and will be shared with the team. We also understand that your late check-in limited the time available to enjoy the complimentary amenities and facilities, and we appreciate your understanding in this regard.At the same time, we acknowledge your comments regarding the additional person policy. Our room occupancy and pricing structure are designed to align with safety standards and inclusions such as breakfast, which is why an extra charge applies when accommodating additional guests. We understand that, in your situation, this may have felt inconvenient, especially for a short overnight stay, and we truly appreciate you sharing this perspective with us.Thank you once again for staying at La Festa Phu Quoc and for your honest feedback. We truly value your comments and hope to have the opportunity to welcome you back in the future for a more relaxed and enjoyable experience.Best regards,Justin KimGeneral Manager

酒店回复: Dear Valued Guest,Thank you very much for sharing such a thoughtful and detailed review of your stay at La Festa Phu Quoc. We are delighted to know that you found our hotel to be the most well-equipped and centrally located in Sunset Town, and that your stay felt truly worthwhile.We are also pleased that you enjoyed the complimentary foot massage, buggy tour, and the morning yoga—activities many guests find memorable. Your mention of the facial recognition access to Kiss Bridge and Kiss of the Sea is much appreciated, as we are glad it brought extra convenience to your visit.Thank you again for choosing our resort and sharing your impressions. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,Justin KimGeneral Manager

酒店回复: Dear Ms. Xiaolinyayaya,Thank you very much for taking the time to share such a detailed review of your stay at La Festa Phu Quoc. We truly appreciate you choosing our hotel, especially for such a special occasion, and for openly sharing your experience with us.We are pleased to know that the hotel’s location and design allowed you to fully enjoy the fireworks, which was the main reason for your visit. It is also good to hear that the cleanliness of the hotel and the room service met your expectations. Your comments regarding the complimentary Kiss Bridge access are well noted, and we are glad these viewpoints added convenience to your stay.At the same time, we appreciate your honest feedback regarding the activities and workshops. We understand that some experiences can be unavailable in a short amount of time and may require advance booking, and we regret that you were unable to join the coffee tasting workshop during your birthday stay. Your observations about the ease of booking are valuable to us and will be shared with the relevant Team Members for further review.We are especially glad to know that the complimentary *Sea Kiss* performance left a strong impression and became a highlight of your visit. Thank you as well for sharing your balanced perspective on the services provided throughout the hotel.Thank you once again for staying with us and for taking the time to share your thoughtful feedback. We truly value your comments and hope to have the opportunity to welcome you back to La Festa Phu Quoc for an even more enjoyable and seamless experience in the future.Best regards,Justin KimGeneral Manager

酒店回复: Dear Mr./Ms. Lingbingxueer,Thank you very much for taking the time to share such a detailed and thoughtful review of your stay at La Festa Phu Quoc. We are delighted to hear that your experience felt excellent overall and that the service provided by our Team Members, especially the front desk, left a positive impression. Your recognition of their patience and professionalism is truly appreciated.It is wonderful to know that you enjoyed your time at Mare and found both the cuisine and service memorable. We are also pleased that the convenient access points and the option to dine poolside while enjoying the show added to your experience. The spectacular views of the fireworks from the restaurant and Cielo are indeed among the highlights many guests enjoy, and we are glad these moments resonated with you as well.We are also glad that the breakfast variety and the complimentary tickets to the Kiss of the Sea show added value to your visit. Thank you sincerely for choosing to stay with us and for sharing your experience in such a meaningful way. We hope to have the pleasure of welcoming you back for another memorable stay in Sunset Town.Best regards,Justin KimGeneral Manager

酒店回复: Thank you for your high marks on our breakfast and amenities! We appreciate your honest feedback regarding our layout. We are constantly working on ways to make navigation easier for our guests and look forward to welcoming you back to Sunset Town soon.Warm Regards,Justin KimGeneral Manager

酒店回复: Dear Ms. Yyycoco,Thank you very much for sharing your thoughtful review of your stay at La Festa Phu Quoc. We are delighted to know that you found the hotel fresh and welcoming, and that the complimentary Coco Blanco drink during check-in added a pleasant touch to your arrival.It is wonderful to hear that you enjoyed the room, along with the ratten hat and bag provided in the room. We are also glad that your visit to the 6th-floor bar offered a great atmosphere for watching the fireworks.We appreciate your comments regarding breakfast and the selection available. Your feedback is helpful and will be taken into consideration as we continue enhancing the dining experience.Thank you once again for choosing our resort and taking the time to share your impressions. We hope to welcome you back for another enjoyable stay in the future.Best regards,Justin KimGeneral Manager