酒店回复: Dear Ms. ZhuanzhuanLiz,We are overjoyed to receive your stellar review! It is wonderful to hear that your stay at La Festa Phu Quoc was exceptional. Your kind words encourage our team to continually strive for excellence and create unforgettable experiences for our guests.We are excited to welcome you back to La Festa Phu Quoc for another remarkable visit.Best regards,Justin KimGeneral Manager
酒店回复: Dear Mr./Ms. Lunengyouduoyuan,We are overjoyed to receive your stellar review! It is wonderful to hear that your stay at La Festa Phu Quoc was exceptional. Your kind words encourage our team to continually strive for excellence and create unforgettable experiences for our guests.We are excited to welcome you back to La Festa Phu Quoc for another remarkable visit.Best regards,Justin KimGeneral Manager
5.0分
经典特大床房
情侣出游
住过最舒服的酒店了，日落小镇最中心位置，No.1非常推荐
服务：酒店会加whatsapp体贴询问满意度
设施：健身房 泳池 顶楼bar 私人沙滩 沙滩排球都是顶级景观
卫生：很好 五星
环境：位置在最中心位置，小镇最好的酒店
9 / 10
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酒店回复: Dear GuestThank you for your glowing review! We are thrilled you had an exceptional experience at La Festa Phu Quoc. Your uplifting rating inspires our team to continue delivering attentive service and memorable stays for all our guests.We look forward to welcoming you back soon for another delightful visit.Best regards,Justin KimGeneral Manager
酒店回复: Dear Valued Guest,Thank you for taking the time to share your detailed feedback regarding your recent family stay at La Festa Phu Quoc. We truly appreciate your comments.We are pleased to know that our location and the balcony fireworks view were highlights of your trip. However, we sincerely apologize for the shortcomings you experienced, particularly regarding the service at check-in and in the restaurant, the incorrect welcome signage, and the inconvenience caused by the heavy rain affecting the front desk area. Your feedback is invaluable to us, and we genuinely hope to have another opportunity to restore your confidence and provide you with a much more seamless and memorable experience in the future.Best regards,Justin KimGeneral Manager
酒店回复: Dear Mr./Ms. Andy ran,Thank you for your glowing review! We are thrilled you had an exceptional experience at La Festa Phu Quoc. Your uplifting rating inspires our team to continue delivering attentive service and memorable stays for all our guests.We look forward to welcoming you back soon for another delightful visit.Best regards,Justin KimGeneral Manager
酒店回复: Dear Mr./Ms. 🐻Nancy wangxiaonan,Thank you for your outstanding review! We are elated to hear that your experience at La Festa Phu Quoc was nothing short of exceptional. Your kind feedback fuels our passion to provide exemplary service and unforgettable stays for all our guests.We can't wait to have the pleasure of welcoming you back for another remarkable visit.Best regards,Justin KimGeneral Manager
5.0分
豪华特大床房
家庭亲子
环境：复古高雅装修 审美深得我心
每个房间有搭配一个度假草帽和草草 氛围感拉满
游泳池很漂亮 落日夕阳游泳很舒服
早餐很丰富 还有专人调制越南咖啡 很棒
楼下一楼就是日落小镇 餐厅 剧场都步行可达 方便(^_^)
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酒店回复: Dear Mr./Ms. Guest,Thank you so much for your fantastic review! We are over the moon to learn that your stay at La Festa Phu Quoc met and exceeded your expectations. Your kind rating propels us to maintain the highest standards of service and create unforgettable experiences for all our guests.We look forward to welcoming you back for another amazing stay.Best regards,Justin KimGeneral Manager
4.8分
经典特大床房
家庭亲子
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location无敌了，出门右转步行5分钟就是跨海缆车站和kiss of the sea水幕剧场（住店客人还免门票），对面就是kiss bridge（也免门票）。
酒店回复: Dear Ms. Nikicao,Thank you so much for your fantastic review! We are over the moon to learn that your stay at La Festa Phu Quoc met and exceeded your expectations. Your kind rating propels us to maintain the highest standards of service and create unforgettable experiences for all our guests.We look forward to welcoming you back for another amazing stay.Best regards,Justin KimGeneral Manager
这次第一次来富国岛！选了排名第三的希尔顿 ，其实我们后来也去了万豪附近吃饭发现还是希尔顿适合第一次登岛旅游的选择，附近太方便了 去哪里玩都很舒服 打车也特别方便 服务真的很赞
早餐超级好吃 有适合国人的河粉和粥
房间干净整洁，设施齐全，有免费水和茶包，我们订的海景阳台房在酒店最里面那栋楼，有门禁卡方便酒店客人出入，下面是沙滩，对面就是接吻桥和海之吻剧场，缆车站步行5分钟之内可到。晚上可以在阳台上看烟花，我们在二楼，一楼就是餐厅和泳池，出门就是美食街，酒店还赠送海之吻剧场演出票和接吻桥门票，另外赠送的越野车和手作咖啡基本约不到，在酒店餐厅的晚餐也非常好吃。就是春节期间价格有些贵，其它还好。
住过最舒服的酒店了，日落小镇最中心位置，No.1非常推荐
服务：酒店会加whatsapp体贴询问满意度
设施：健身房 泳池 顶楼bar 私人沙滩 沙滩排球都是顶级景观
卫生：很好 五星
环境：位置在最中心位置，小镇最好的酒店
酒店活动全部约满 只住一晚两晚的就不要想体验了
空调不太灵 打了电话 等退房了还没来修
布局很奇怪 吃早饭的地方很难找 很绕
前台入住和退房都等了很久很久
服务人员都有微笑 态度蛮好的
沙滩晚上也不开的 体验没什么
礼宾服务蛮好的 都很热情
只是完全没有任何活动……体验一般
家庭出游，优点是酒店位置很好，酒店阳台就可以看烟花，不需要上接吻桥。
缺点是服务欠缺，无论是check in服务，餐饮都有待提高。定的双层套房，房间里有一张欢迎牌，名字不是我们。酒店里只有一个餐厅，选择少。最后一天遇大雨，酒店前台漏水，修了很久
在富国岛希尔顿格芮精选度过了超完美的假期。酒店设计很有格调，面朝大海，落日与椰林随手一拍都是大片。房间舒适安静，服务恰到好处不打扰，从日出到烟花，每一刻都很浪漫。这才是海岛度假该有的样子，安静、治愈、高品质
在富国岛日落小镇的绝对C位 酒店海景阳台房看烟火绝了！适合青年男女 。酒店到缆车站和小镇步行街 接吻桥下楼几分钟即到 太方便了 完全建议至少这个酒店住两晚在转到其他南岛靠东岸的度假酒店。酒店服务 、早餐 也非常好。
环境：复古高雅装修 审美深得我心
每个房间有搭配一个度假草帽和草草 氛围感拉满
游泳池很漂亮 落日夕阳游泳很舒服
早餐很丰富 还有专人调制越南咖啡 很棒
楼下一楼就是日落小镇 餐厅 剧场都步行可达 方便(^_^)
location无敌了，出门右转步行5分钟就是跨海缆车站和kiss of the sea水幕剧场（住店客人还免门票），对面就是kiss bridge（也免门票）。
房间不大，但胜在干净整洁，除了三栋楼之间需要电梯上上下下穿行略有不便外，一切都很好。前台员工英文很好，沟通顺畅，lobby的bar就能预订窗台烟花景观位（有低消），对了，早饭非常棒！尤其咖啡和pho！
下次还会入住！
中国人不要订这个酒店！一整个大无语！之前就看到有评价说这个酒店歧视中国客人，想着希尔顿应该是个大品牌就没信这个邪。结果从入住到退房没有一件事是让人开心的，入住体验极差。首先check in的时候就贼慢，前台收了护照让我们在旁边坐着等，我们坐下来了，但是比我们晚来的直接就到前台办手续了，我当时就很生气。再说房间也很差劲，酒店布局特别奇怪，三个楼上楼下楼来回穿极其不方便。第一个房间全是蚊子一宿没法睡，第二个房间对着小镇隔音极差早上八点就被室外的音乐吵醒。退房的时候别人都直接退房，非让我们再等五分钟检查房间。我已经明确表达了没有使用mini bar，前台一张臭脸还非让我等。这简直是我住过的最差希尔顿没有之一，我会在所有的平台反馈