酒店回复: Dear Valued GuestThank you for taking the time to share your feedback. We're glad to hear that you generally enjoy staying at Hampton by Hilton Sandton Grayston and appreciate your mention of the convenient dining options nearby.However, we are truly sorry to learn about the incident during your stay where someone mistakenly accessed your room. This is certainly not the experience we want for any of our guests, and we understand how unsettling that must have been. Please be assured that we take such matters very seriously, and we are following up with our front desk team to ensure proper procedures are reinforced to prevent similar incidents in the future.We hope that despite this issue, the rest of your business trip went smoothly. Should your travels bring you back to South Africa, we would appreciate the opportunity to provide you with a more secure and seamless experience.SincerelyNisha MakkanGuest Operations Manager
酒店回复: Dear ChaoThank you for choosing to stay with us whenever you’re in Johannesburg for business. We’re glad to hear you find the room clean and tidy, and that our gym meets your needs for running and stretching. It’s great to know you enjoyed your meal at Yichu Hunan cuisine as well. We appreciate your feedback and look forward to welcoming you back on your next visit!With HamptonalityNisha MakkanGuest Operations Manager
酒店回复: Dear Valued GuestThank you very much for your thoughtful and detailed review! We’re delighted to hear you enjoyed our new facilities and found the hotel clean, comfortable, and quiet for a restful stay.We appreciate your kind words about our front desk team—we strive to assist every guest as best as we can, and your recognition means a lot.It’s great to know you enjoyed the nearby dining options and the safe, vibrant neighborhood as well. The lawn area is indeed a favorite spot for many guests to relax and soak up the sun.We look forward to welcoming you back on your next business trip. Thanks again for choosing to stay with us!Warm RegardsNisha MakkanGuest Operations Manager
酒店回复: Dear QianyingyingThank you for taking the time to share your review following your visit to Hampton by Hilton Sandton Grayston.Constructive points always assist us in offering the finest standards of service to our guests. We have noted your comments and they have been constructively communicated to the relevant departments to assist us in improving our service delivery.We look forward to welcoming you back again soon.Kind RegardsNisha MakkanGuest Operations Manager
酒店回复: Dear Valued GuestThank you for choosing our hotel and sharing your thoughts! We’re happy to hear you appreciate our new facilities. It’s great to know you enjoyed the nearby dining options as well. We look forward to welcoming you back on your next visit!With HamptonalityNisha MakkanGuest Operations Manager
4.5分
特大床房
商务出差
原文
翻译由AI提供
房间挺好的。
位置也不错。
没有酒吧！
早餐是冷的，需要微波炉加热。
员工很棒。
展开
酒店回复: 尊敬的斯特劳德酒店 (The Stroud)
感谢您分享您的反馈！我们很高兴听到您对房间、地理位置以及我们员工的积极评价感到满意。感谢您对早餐的评价，我们将努力改善早餐的温度和摆盘，让客人享受更愉悦的用餐体验。期待很快再次欢迎您的光临！
Hamptonality 酒店
Nisha Makkan
宾客运营经理
非常的不错！酒店干净卫生，而且院子里面就有中餐厅，湘菜馆和粤菜。好评！
一如既往希尔顿欢朋，整体还是不错，旁边有两家中餐厅。半夜被别人打开房门，就有点不靠谱了，前台说开错了卡！出差南非，算是一场惊历了。
每次来约堡出差都住这个酒店，房间虽小但干净整洁，地下室有个健身房，设施比较简单，但跑跑步稍微拉伸下够用了，酒店所在园区有两家中餐厅，只吃了易厨湘菜，味道还可以
大床房，很干净，装修很新，酒店，非常Nice
设施：今年年初才开张的所有所有的硬件都很新，而且很先进都可以处理不同的数据线插头，这一点非常好。晚上睡觉很安静隔音好。
卫生:很干净，很卫生，住得很舒适
住得很舒适，早餐怎么说呢，就是非常简单的能吃饱就好了，该有的都有，只是说是最基础的一个服务。 
另外呢，前台的黑妹子呢，多多少少是有点区别对待的意思，但是只要你有礼貌跟他们对话来往，他们还是会很尽力的帮你解决问题的
而且他最大的优点是酒店旁边就有两家中餐厅，一个是湖南菜，一个是粤菜，他们的出品都非常在线，蝶头都很大，两个成年人点两个菜就饱了，性价比高，非常好。 而且也是在富人区里，所以安全性是非常好的。你能发现非常多我们的同胞在那边住。他外面有一个很大的草坪，有桌子，所以白天阳光好的时候还可以坐在那里晒太阳，喝咖啡
下一次来出差，我是会选择这个酒店的。
很好，干净整洁，保持了希尔顿品牌的水准。房间设施设备都不错，但没有一次性用品需自带。洗澡下水堵、慢，其他都好，早餐好，尤其咖啡很赞
位置完美，客房服务很好，桑顿区很安全，靠近麦当劳、Investec 大楼和桑顿高铁站。
酒店很新，喜欢新的好过老的高星
旁边看到有2家中餐馆
房间挺好的。
位置也不错。
没有酒吧！
早餐是冷的，需要微波炉加热。
员工很棒。
早餐不错，感觉很安全，服务也很好。淋浴水流舒服。