Upon entering the hotel, it has a fresh clean, feel to it.
The room is lovely and the bathroom is really nice!
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酒店回复: Thank you for your kind review. We’re pleased to hear you enjoyed the fresh, clean atmosphere of the hotel and found your room and bathroom to be well appointed. We appreciate your feedback and hope to welcome you back again soon.
5.0分
其他
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Every time we opened our door a clean smell greeted us. The only slight was the TV signal was sketchy at first due to the windy conditions. Some how they straightened it out tho. Beds were comfortable-maybe a bit hard, but we are used to sleeping on memory foam toppers at home. Quiet clean hotel with great amenities.
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酒店回复: Thank you for sharing your experience with us! We’re delighted to hear you enjoyed the clean, fresh environment each time you entered your room and that you found our hotel quiet with great amenities. We’re also glad the TV issue was resolved quickly and that the beds were comfortable, even if a bit firmer than what you’re used to at home.We appreciate your thoughtful feedback and hope to welcome you back to the Hampton Inn Kansas City Southeast for another enjoyable stay.
3.0分
家庭亲子
Mold in bathroom, aggravated allergies; coffee in lobby cold every time we tried it; nightlight on bathroom did not work
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酒店回复: Thank you for sharing your feedback. We sincerely apologize for the issues you experienced during your stay, particularly with the bathroom odor, lobby coffee, and bathroom nightlight. This is not the experience we want for our guests, and your comments have been shared with our maintenance and housekeeping teams to ensure these concerns are promptly addressed. We appreciate you bringing this to our attention and hope you’ll consider giving us another opportunity to provide you with a more comfortable stay.
3.0分
其他
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This hotel is just okay.
The hotel was clean, staff friendly and conveniently located by the highways. The towels and pillows were low quality. The mattress is okay. The Hamilton Inn in Lee’s Summit is more comfortable with better pillows, towels and mattress. We will be going back there in the future.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear you found our hotel clean, conveniently located, and our staff friendly. We’re sorry to learn that our bedding and towels did not meet your expectations. Your comments will be shared with our management team as we continuously look for ways to enhance guest comfort and satisfaction.
5.0分
家庭亲子
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Great waffle bar at breakfast.
Allowed us to check in early, which was super helpful!
Room was clean and comfortable.
Perfect for Kansas City visitors willing to drive about 20 minutes into the city. The drive was easy and absolutely worth it for the great stay!
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酒店回复: Thank you so much for your kind review! We’re delighted to hear you enjoyed your stay with us — especially the waffle bar at breakfast and your clean, comfortable room. We’re also happy we could accommodate your early check-in and make your visit more convenient.It’s great to know our location worked well for your trip to Kansas City, and we truly appreciate your thoughtful feedback. We hope to welcome you back again soon!
5.0分
家庭亲子
The staff was pleasant. There was hot tea available. Our room was clean.
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酒店回复: Thank you for your feedback. We’re happy to know you had a comfortable stay and enjoyed the amenities during your visit. We appreciate you choosing our hotel and hope to welcome you again.
5.0分
家庭亲子
Every staff member we encountered in the lobby was great. The room was clean and the entire property is very well kept.
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酒店回复: Thank you so much for your wonderful feedback! We’re thrilled to hear that our team made a great impression and that you found your room and the property clean and well maintained. We truly appreciate you choosing to stay with us and hope to welcome you back again soon!
5.0分
家庭亲子
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This property. as clean and the breakfast ad gluten-free options. We needs a wheelchair accessible room and the reservation did not have that marked but the staff worked to accommodate us even on a very busy day.
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酒店回复: Thank you for sharing your experience! We're so glad to hear that you found the property clean and appreciated the gluten-free options at breakfast.We’re especially pleased that our team was able to accommodate your need for a wheelchair-accessible room, even on a busy day. Providing excellent service and ensuring our guests feel comfortable is always our top priority.We truly appreciate your feedback and hope to welcome you back again soon!
5.0分
家庭亲子
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The staff were very helpful and friendly. Breakfast was very good. The pool was clean and open. The water pressure in the shower was excellent. I highly recommend! The area around the hotel was pretty barren as far as things to do and places to eat, but they are building, so soon to come.
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酒店回复: Thank you for your wonderful review! We're so glad to hear you enjoyed your stay — from our friendly staff and great breakfast to the clean pool and excellent shower pressure.We appreciate your understanding regarding the developing area around the hotel. As you mentioned, there’s exciting growth happening nearby, and we’re looking forward to having more dining and entertainment options for our guests soon.We truly appreciate your recommendation and hope to welcome you back again soon!
设施齐全，干净
Upon entering the hotel, it has a fresh clean, feel to it.
The room is lovely and the bathroom is really nice!
Every time we opened our door a clean smell greeted us. The only slight was the TV signal was sketchy at first due to the windy conditions. Some how they straightened it out tho. Beds were comfortable-maybe a bit hard, but we are used to sleeping on memory foam toppers at home. Quiet clean hotel with great amenities.
Mold in bathroom, aggravated allergies; coffee in lobby cold every time we tried it; nightlight on bathroom did not work
This hotel is just okay.
The hotel was clean, staff friendly and conveniently located by the highways. The towels and pillows were low quality. The mattress is okay. The Hamilton Inn in Lee’s Summit is more comfortable with better pillows, towels and mattress. We will be going back there in the future.
Great waffle bar at breakfast.
Allowed us to check in early, which was super helpful!
Room was clean and comfortable.
Perfect for Kansas City visitors willing to drive about 20 minutes into the city. The drive was easy and absolutely worth it for the great stay!
The staff was pleasant. There was hot tea available. Our room was clean.
Every staff member we encountered in the lobby was great. The room was clean and the entire property is very well kept.
This property. as clean and the breakfast ad gluten-free options. We needs a wheelchair accessible room and the reservation did not have that marked but the staff worked to accommodate us even on a very busy day.
The staff were very helpful and friendly. Breakfast was very good. The pool was clean and open. The water pressure in the shower was excellent. I highly recommend! The area around the hotel was pretty barren as far as things to do and places to eat, but they are building, so soon to come.