酒店回复: Dear Isabella, Thank you so much for your incredible review! We are absolutely thrilled to read that your stay with us was a dream. It warms our hearts to know you enjoyed our spectacular location, our excellent service, and that our young team made such a positive impression with their preparation, kindness, and availability. We are very proud of them. We cannot wait to welcome you back very soon! Warmest regards,
酒店回复: Dear Guest, Thank you so much for taking the time to share your detailed feedback about your recent stay with us. We are truly delighted to read that you enjoyed our hotel's tranquil atmosphere, your spacious and bright room, and found our staff, especially Carlos, to be very friendly. We will be sure to pass your compliments directly to him; he will be thrilled. At the same time, we sincerely apologize that your experience with our restaurant service did not meet your expectations. We are sorry for the delay during your meals and that the breakfast selection felt limited. Your comments regarding the speed and variety of our food and beverage offerings are extremely valuable to us, as this is a key area we are actively working to improve. We are grateful that you still found our hotel to be a wonderful place to relax. It would be an honor to have another opportunity to welcome you back and provide you with a more complete and improved experience. Best regards,
酒店回复: Dear Guest. Thank you for taking the time to share your experience with us. We really appreciate your remarks about your experience in our Hotel. We are very pleased to read that you enjoyed the hotel, especially the level of service. Kind regards, Staff Sierra Blanca Resort.
四月份住在塞拉布兰卡度假村。我们的期望是完全合理的:酒店非常舒适、现代,配有独特的家具。游泳池周围有很多日光躺椅,还有读书或放松的地方。位置很好。我们的房间干净、宽敞、安静。早餐很棒,菜品种类繁多,绝对不会饿着肚子离开。下次我们访问马贝拉时,我们一定会回到 Sierra Blanca Resort。
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酒店回复: Dear Guest. Thank you very much for your wonderful review and sharing your experience with other travelers! It is such a pleasure reading you! We are glad that you liked Sierra Blanca hotel. Thank you so much for your kind words. Best regards.
酒店回复: Dear Guest. We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. We are also very pleased to know that you liked our hotel. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards.
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感谢 Sierra Blanca Resort 的所有工作人员度过了一个愉快的周末。入住酒店的速度相当快。我们的房间在一楼,有一个私人露台。房间的清洁度是 10 分(满分 10 分)。从房间可以直接去游泳池。酒店早餐是自助餐,有糕点、水果、冷盘、热菜,总的来说,菜品种类还是不错的。咖啡机的咖啡非常好吃。看得出来咖啡机很专业,咖啡品质也很高。大堂在壁炉旁设有舒适的休息区。总的来说,酒店有很多可以拍酷照的地方,退休散散步就好了。
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酒店回复: Dear Guest. We greatly appreciate the time you spent to review your recent experience in our hotel. We are also very pleased to get such high mark of your stay. Thank you once again for making us your choice hotel and for your constructive comments, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards.
酒店很舒适,而且位于一个非常安静的区域。早餐很丰盛,但对无麸质选择来说就差强人意了,因为他们只提供了几片面包。
地理位置优越,服务一流……所有员工都很年轻,准备充分,友善且乐于助人。我很快就会再来,感谢Sierra Blanca,让我度过了一个愉快的假期。
酒店非常安静,房间宽敞明亮。工作人员非常友好。尤其是卡洛斯,虽然他们大多数都很年轻,但这在服务上就体现得很明显。餐厅需要改进;早餐种类有限,午餐上菜很慢。但这仍然是一个放松的好地方。
在马贝拉一家轻松且非常安静的酒店度过了美妙的假期一周。干净的房间布置时尚/地中海/现代。我们住在一楼非常宽敞的家庭房,有一个露台,可以直接进入海水游泳池,这也非常吸引人。我们受到了酒店经理的热烈欢迎,工作人员也没有什么令人不满意的地方。自助早餐时,我们可以选择各种特色咖啡、甜咸菜肴和拼盘。如果我们回到马贝拉,这家酒店将是我们的第一选择😃
向酒店全体员工的优质服务和热情接待表示诚挚的谢意!我已经在你们这里住过两次了,我可以自信地说,在如此短的运营时间内你们已经达到了令人印象深刻的服务水平。 我在这里的每次停留都只带来了积极的情绪。显然,酒店团队正在尽最大努力为客人创造舒适和安逸的环境。很高兴看到酒店不断成长和发展。最高水平的服务质量继续给人留下深刻印象。 非常感谢您对细节的关注和对客人的关心。你们真的让这个假期令人难忘,我很乐意再次回到你们身边!
总的来说,这是一次非常积极的经历。酒店和美妙的环境,令人愉快的工作人员(尽管他们几乎不会说西班牙语),壮观的房间。然而,早餐很差,而且质量很差。
我想和大家分享一下我在这家由俄罗斯窃贼经营的酒店里糟糕的经历。抵达酒店后,我发现前台有个年轻男子,他既没有帮我拿行李,也没有带我去房间。酒店白天晚上都没有保安。第二天,我放在浴室洗漱包里的价值25000欧元的珠宝被偷了。我下楼去前台,却发现空无一人。我拨打了酒店电话,清洁工过来告诉我,我得等到第二天。第二天早上,我再次来到前台,要求见经理,结果却让我彻底失望:他们根本不提供任何帮助,既不报警,也不解决问题。我去报了警,但不知道能不能追回被盗的财物。更离谱的是,就在工作人员打扫房间的时候,监控摄像头竟然也坏了。酒店的老板和员工都是些非常令人厌恶的俄罗斯年轻人。我感到非常失望和厌恶,我绝不希望任何人经历我在这段短暂逗留期间所遭受的一切。
四月份住在塞拉布兰卡度假村。我们的期望是完全合理的:酒店非常舒适、现代,配有独特的家具。游泳池周围有很多日光躺椅,还有读书或放松的地方。位置很好。我们的房间干净、宽敞、安静。早餐很棒,菜品种类繁多,绝对不会饿着肚子离开。下次我们访问马贝拉时,我们一定会回到 Sierra Blanca Resort。
入住Sierra Blanca Resort Spa酒店留下了愉快的印象!非常友好的工作人员,您可以在一天中的任何时间就任何问题向他们寻求帮助!美味又健康的早餐!房间干净舒适!优越的地理位置!酒店内还有一家小餐厅,供应美味无比的寿司和比萨饼!我的评价是最高的!向大家推荐这家酒店!
感谢 Sierra Blanca Resort 的所有工作人员度过了一个愉快的周末。入住酒店的速度相当快。我们的房间在一楼,有一个私人露台。房间的清洁度是 10 分(满分 10 分)。从房间可以直接去游泳池。酒店早餐是自助餐,有糕点、水果、冷盘、热菜,总的来说,菜品种类还是不错的。咖啡机的咖啡非常好吃。看得出来咖啡机很专业,咖啡品质也很高。大堂在壁炉旁设有舒适的休息区。总的来说,酒店有很多可以拍酷照的地方,退休散散步就好了。