The check in/ out process was super easy! The staff up front were also great.
There was an apparent lady bug infestation in the room, there was probably 100 at the window in the room. They were all over the ceiling, in the bed, the walls. I get it, they’re just ladybugs, but I’d rather not sleep with them.
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酒店回复: We apologize for the ladybug issue in your room. We see that you checked in earlier in the day. Staff is always available to help, a quick call and we would have been more than happy to resolve the issue. Thank you for sharing your concerns.
5.0分
家庭亲子
The staff at this location were absolutely amazing. We were in Lagrange for a family emergency and they were so accommodating, supportive, and helpful.
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酒店回复: We deeply cherish your kind words about our amazing staff during your family emergency. Thank you for recognizing their support, Robyn.
3.0分
家庭亲子
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Staff was very nice, but almost never in the lobby. Room was good. I enjoyed the layout; separate living room, kitchen, and bedroom. The floors were dirty though. They made our feet black after 10 minutes of walking on them. Also found used q-tips under the bed, along with hair, dust, and candy wrappers. Cleaning crew here needs to get it together. Walls are very thin. Overall, not a bad stay, but also not great.
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酒店回复: We apologize for the water seepage, dampness, and cleanliness issues during your stay. As we are a residence style hotel the majority of our guests are here for an extended amount of time making it unnecessary to continuously be in the lobby, however there is a 24-hour phone line at the desk. We are always available to help. We would have been more than happy to change your room and investigate the issues while you were here. Thank you for staying with us!
5.0分
其他
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Pet friendly, only problem we had was alot of noise 1st night as college students came in and staff fixed immediately for nights 2-3. Well taken care of by staff. On site manager was amazing! 10+
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酒店回复: Thank you for your review! Happy our staff quickly resolved the noise issue and our manager provided excellent service.
5.0分
情侣出游
Room was clean and the staff were excellent. Will be staying again in the future.
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酒店回复: Thank you for sharing your positive feedback about our clean room and excellent staff. We look forward to welcoming you back!
5.0分
情侣出游
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This is our second time staying here. It is very quiet and very, very clean. The only thing that wasn't quite as good as the last time is that we are in our '70s and '80s and they put us upstairs. I'll just make sure to let them know ahead of time that we have to have a ground floor apartment. Love this place.
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酒店回复: We are thrilled to receive your 10/10 rating! Your support means everything to us at stayAPT Suites LaGrange.
5.0分
其他
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Best Hotel in Georgia
Didn't expect the room to be what it was. A comfortable apartment with all the amenities you could ask for. Very helpful with me letting the front desk know I was stuck in traffic and might be late for check in. They communicate exactly what to do. Thank you for a beautiful experience.
酒店回复: Thank you for your kind review. We hope to see you again soon!
5.0分
其他
The property was. very clean. The guests were very relaxed even cooked for their neighbor very good stay
酒店回复: Thank you for your kind words, we hope to see you in the future!
4.0分
商务出差
Really nice place, room was clean with a full kitchen.
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酒店回复: We are pleased to hear you enjoyed our clean room and full kitchen facilities, Terry!
5.0分
情侣出游
The room was very nice and spacious. Mary was very nice and friendly when we arrived.
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酒店回复: We are so happy that you enjoyed your visit with us. I hope to see you again in the near future.
The check in/ out process was super easy! The staff up front were also great.
There was an apparent lady bug infestation in the room, there was probably 100 at the window in the room. They were all over the ceiling, in the bed, the walls. I get it, they’re just ladybugs, but I’d rather not sleep with them.
The staff at this location were absolutely amazing. We were in Lagrange for a family emergency and they were so accommodating, supportive, and helpful.
Staff was very nice, but almost never in the lobby. Room was good. I enjoyed the layout; separate living room, kitchen, and bedroom. The floors were dirty though. They made our feet black after 10 minutes of walking on them. Also found used q-tips under the bed, along with hair, dust, and candy wrappers. Cleaning crew here needs to get it together. Walls are very thin. Overall, not a bad stay, but also not great.
Pet friendly, only problem we had was alot of noise 1st night as college students came in and staff fixed immediately for nights 2-3. Well taken care of by staff. On site manager was amazing! 10+
Room was clean and the staff were excellent. Will be staying again in the future.
This is our second time staying here. It is very quiet and very, very clean. The only thing that wasn't quite as good as the last time is that we are in our '70s and '80s and they put us upstairs. I'll just make sure to let them know ahead of time that we have to have a ground floor apartment. Love this place.
Best Hotel in Georgia
Didn't expect the room to be what it was. A comfortable apartment with all the amenities you could ask for. Very helpful with me letting the front desk know I was stuck in traffic and might be late for check in. They communicate exactly what to do. Thank you for a beautiful experience.
The property was. very clean. The guests were very relaxed even cooked for their neighbor very good stay
Really nice place, room was clean with a full kitchen.
The room was very nice and spacious. Mary was very nice and friendly when we arrived.