酒店回复: Thank you so much for taking the time to share your experience about your recent stay at the TownePlace Suites Albany Airport. We are so pleased that you enjoyed your stay and hope to welcome you back again in the future!
酒店回复: Thank you so much for taking the time to provide your honest and valuable feedback for your recent stay at the TownePlace Suites Albany Airport. We sincerely appreciate your comments to enhance our breakfast and appreciate you choosing our hotel!
酒店回复: Thank you for taking the time to share your honest and very valuable feedback for your recent stay at the TownePlace Suites Albany Airport. We share in your disappointment that you did not have an enjoyable experience and that expectations were not exceeded. Your comments have been shared with the maintenance leadership team to ensure that your experience is an isolated incident. Thank you again for choosing our hotel.
酒店回复: Thank you for taking the time to provide your honest and valuable feedback for your recent stay at the TownePlace Suites Albany Airport. We sincerely apologize that we didn't exceed expectations and have spoken with the housekeeping leadership team to ensure that this is an isolated incident. Thank you again for choosing our hotel.
酒店回复: Thank you so much for taking the time to provide your very kind and thoughtful feedback for your recent stay at the TownePlace Suites Albany Airport. We are so pleased that we exceeded expectations and hope to get the opportunity to welcome you back again in the future.
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总体来说,这是一次很棒的体验。早餐很好,员工超级友好,游泳池干净,环境也很好。
房间大小合适,干净舒适。唯一的缺点是浴室的状况。墙壁上有污渍,镜子破损,卫生纸用了一半。
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酒店回复: Thank you for taking the time to provide your very honest and valuable feedback for your recent stay at the TownePlace Suites Albany Airport Latham. We sincerely appreciate you bringing your concerns to our attention and have spoken with the maintenance team to ensure your experience is an isolated incident. Thank you again for choosing our hotel and we hope to welcome you back again in the future!
房间不错,离机场近,有车送到机场,服务周到
工作人员和酒店都很棒。房间宽敞干净。我唯一遇到的问题是前台区域“商店”的 3 包小薯片花了我 11 美元。这些薯片最多 1.00-1.50 美元。我有责任,因为我没有问价格,但这种质量的酒店竟然会利用客人,这真是太不幸了。这些东西应该是为了方便客人,而不是为了赚取巨额利润,尤其是在如此艰难的经济时期。
最好
我们来奥尔巴尼参加我儿子在锡耶纳学院的合唱音乐会。我们选择这家酒店住宿,我最小的儿子也和我们在一起。所以我们四个人住在一间双人大床套房里,真是太完美了。酒店非常干净,甚至走廊里都有干净的味道。房间非常干净和更新。我一定会再来这里住的。
客户服务很棒,但是当我们下午 5 点刚过到达时,我们的房间还没有准备好。所以我们被安排到了另一个房间 - 却发现房间正在打扫。最后我们在大厅等了大约 15 分钟。(入住时间为 3 点。)除此之外,我们的住宿很愉快。房间宽敞,布局很好。
非常适合 5 口之家
我们在这家酒店住了一晚,但对于我们日益壮大的 5 口之家来说,双卧室套房(配有折叠沙发)让我们所有人都能有一个舒适的睡眠场所!位置也很棒,交通便利,非常干净。绝对会推荐给其他旅客!
房间很棒,我特别喜欢淋浴和厨房用品(冰箱、微波炉、电炉和瓷器/餐具)。
电视服务有点让人不知所措,难以使用。希望泳池区有一个热水浴缸,但泳池水有点冷。早餐服务很棒,种类丰富,员工乐于助人。我唯一遇到的问题是炒鸡蛋的味道就像是用蛋粉做成的。
总的来说,我们对这家酒店、它的位置和友好、热情的员工非常满意。
客房清洁和维护似乎很少。房间地毯和瓷砖区域很脏。光脚走路,然后踏进有水的淋浴间,脚底的污垢变成深灰色。马桶瓷器因使用不当而变成灰色。看起来很脏
我们在那里住了 4 晚。由于我们三个人住在一个房间里,所以我们要求每天打扫房间。他们告诉我们不会有问题。最后我们只打扫了一次房间。
我们度过了一个安静舒适的夜晚。我们没有使用游泳池,但使用了健身房,健身房的机器状况良好。早餐对我丈夫来说还可以,他不喜欢鸡蛋的选择。我不喜欢麸质,几年前我上次入住时,对我来说没有太多选择。我建议他们开始提供无麸质松饼,他们听了我的建议……这次他们做到了!❤️ 我很感谢他们的关注。
总体来说,这是一次很棒的体验。早餐很好,员工超级友好,游泳池干净,环境也很好。
房间大小合适,干净舒适。唯一的缺点是浴室的状况。墙壁上有污渍,镜子破损,卫生纸用了一半。