The room was not cleaned to my standard. I wiped down all the surfaces. The largest light in the room did not work. The lighting throughout was low. The bed was hard. There were no extra covers.
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酒店回复: Thank you for taking the time to share your thoughts. We’re disappointed to know your experience wasn’t what it should have been. Our team takes all guest feedback seriously, as it helps us improve and continue creating the kind of memorable stays the Lorenzo is known for. We hope you’ll consider giving us another chance to exceed your expectations.
5.0分
其他
The hotel is really cool!
Maybe ask for a room on the parking lot side, because the highway can be really loud!
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酒店回复: Wow—10 out of 10! You just made our day! We’re so glad you enjoyed your time with us at the Lorenzo. The Lorenzo is all about bold experiences and genuine hospitality, and can’t wait to have you back for another art-filled stay
5.0分
其他
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Everything was very clean, the staff was very friendly, and the hotel itself was just amazing. The aesthetic was very different from typical hotels, but it was so interesting and enjoyable. Definitely will stay here again when we are in Dallas!
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酒店回复: Wow—10 out of 10! You just made our day! We’re so glad you enjoyed your time with us at the Lorenzo. The Lorenzo is all about bold experiences and genuine hospitality, and can’t wait to have you back for another art-filled stay
5.0分
家庭亲子
Restaurant had a wonderful menu that provided delicious food and excellent service. Front desk was extremely friendly and helpful
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酒店回复: Wow—10 out of 10! You just made our day! We’re so glad you enjoyed your time with us at the Lorenzo. The Lorenzo is all about bold experiences and genuine hospitality, and can’t wait to have you back for another art-filled stay
离机场30分钟。离市中心也有一丢丢距离。周边有点冷清。酒店房间大小跟床品还可以。没失望也没惊喜。性价比
酒店设计感很强，但房间本身一般。空调声音有点大。
真是个惊喜的宝藏酒店！酒店内部非常漂亮，充满艺术气息，最重要的是非常干净。入住和退房手续都非常便捷。酒店内的一切设施都很容易使用。酒店里的餐厅还行吧，可能是我们去得比较晚，所以服务不是特别好，而且菜品的性价比也不高，不过这也可能跟我们只能点深夜菜单有关。总的来说，是一次不错的入住体验。
性价比比较高，设施齐全
内部装潢很可爱！上下出租车也很方便。水等设施看起来不错。
要是能有个微波炉就更好了。
房间宽敞，整体也很干净。
酒店还不错，但位置不在市中心。
The room was not cleaned to my standard. I wiped down all the surfaces. The largest light in the room did not work. The lighting throughout was low. The bed was hard. There were no extra covers.
The hotel is really cool!
Maybe ask for a room on the parking lot side, because the highway can be really loud!
Everything was very clean, the staff was very friendly, and the hotel itself was just amazing. The aesthetic was very different from typical hotels, but it was so interesting and enjoyable. Definitely will stay here again when we are in Dallas!
Restaurant had a wonderful menu that provided delicious food and excellent service. Front desk was extremely friendly and helpful