TV had stains or discolor to it, light lambs a little dirty as well with stains.
Balcony are also extremely small.
Breakfast was very good, very friendly breakfast staff
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酒店回复: Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future and hope to see you again real soon during your next visit!
5.0分
其他
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The parking situation should be free since customers have to walk down the block and around the corner to park your car! For that reason I may not stay there again.
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酒店回复: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.
5.0分
其他
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I stayed at Hyatt House from Nov 15-17. Arrival and check-in were efficient and the staff provided helpful local tips. The room was spotless, comfortable, and had everything l needed for a short stay; housekeeping was attentive and Wi-Fi was reliable. I especially appreciated the thoughtful touches and the calm atmosphere that made it easy to relax.
The hotel's location was convenient for nearby dining and attractions, which saved time during my trip. Breakfast offered a nice variety to start the day, and common areas felt welcoming. Overall this was a five-star stay - dependable service, clean rooms, and a great location. I'd recommend Hyatt House to anyone visiting the area and would stay again.
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酒店回复: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.
5.0分
其他
Clean facility, good breakfast, courteous staff. I did not realize that there was a $20 per day charge for parking until after I had made the reservation.
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酒店回复: Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future and hope to see you again real soon during your next visit!
5.0分
其他
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It was all good. We had an ocean front room. There was adequate food for breakfast, place is clean Staff was very welcoming. They explained the set up well( parking, breakfast times, etc)
Will stay here again.
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酒店回复: Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future and hope to see you again real soon during your next visit!
4.0分
情侣出游
All staff was very courteous, rooms were clean and of course how can the view get any better.
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酒店回复: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.
5.0分
情侣出游
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Balcony view was beautiful! Enrique was so kind and helpful when we checked in. It is pet friendly so we brought our girl. There was a jar of biscuits in the lobby! The complimentary buffet breakfast every morning was great!
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酒店回复: Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future and hope to see you again real soon during your next visit!
5.0分
朋友出游
This Hyatt has everything! Beautiful location and property! They do it all to perfection! Very helpful and friendly staff!
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酒店回复: Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future and hope to see you again real soon during your next visit!
5.0分
家庭亲子
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Excellent service our experience was great from the time we arrived. Everything was on spot,clean rooms great view of the beach Breakfast was something different everyday. Staff was very helpful and friendly. Will stay here again.
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酒店回复: Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future and hope to see you again real soon during your next visit!
4.0分
情侣出游
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The hotel itself was average. Parking was 20 a day. In a garage across the street one block over. Had no valet. Check in was easy and welcoming. Room was on second floor. Stunning view. Needs updating, especially the carpeting. Was fraying in spots. Needs a shower door on the walk in shower. Only had shower curtain. Water went everyehere. Beds have no comforter of any sort. Breakfast was good. However, no flavored creamer for coffee or bacon. Same thing everyday. Bar was nice. Food was good. The best bartender there hands down is Mykayla. She deserves a raise...Staff were all good. I would recommend, but rooms need improvements.
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酒店回复: Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future and hope to see you again real soon during your next visit!
The room was clean somewhat.
TV had stains or discolor to it, light lambs a little dirty as well with stains.
Balcony are also extremely small.
Breakfast was very good, very friendly breakfast staff
The parking situation should be free since customers have to walk down the block and around the corner to park your car! For that reason I may not stay there again.
I stayed at Hyatt House from Nov 15-17. Arrival and check-in were efficient and the staff provided helpful local tips. The room was spotless, comfortable, and had everything l needed for a short stay; housekeeping was attentive and Wi-Fi was reliable. I especially appreciated the thoughtful touches and the calm atmosphere that made it easy to relax.
The hotel's location was convenient for nearby dining and attractions, which saved time during my trip. Breakfast offered a nice variety to start the day, and common areas felt welcoming. Overall this was a five-star stay - dependable service, clean rooms, and a great location. I'd recommend Hyatt House to anyone visiting the area and would stay again.
Clean facility, good breakfast, courteous staff. I did not realize that there was a $20 per day charge for parking until after I had made the reservation.
It was all good. We had an ocean front room. There was adequate food for breakfast, place is clean Staff was very welcoming. They explained the set up well( parking, breakfast times, etc)
Will stay here again.
All staff was very courteous, rooms were clean and of course how can the view get any better.
Balcony view was beautiful! Enrique was so kind and helpful when we checked in. It is pet friendly so we brought our girl. There was a jar of biscuits in the lobby! The complimentary buffet breakfast every morning was great!
This Hyatt has everything! Beautiful location and property! They do it all to perfection! Very helpful and friendly staff!
Excellent service our experience was great from the time we arrived. Everything was on spot,clean rooms great view of the beach Breakfast was something different everyday. Staff was very helpful and friendly. Will stay here again.
The hotel itself was average. Parking was 20 a day. In a garage across the street one block over. Had no valet. Check in was easy and welcoming. Room was on second floor. Stunning view. Needs updating, especially the carpeting. Was fraying in spots. Needs a shower door on the walk in shower. Only had shower curtain. Water went everyehere. Beds have no comforter of any sort. Breakfast was good. However, no flavored creamer for coffee or bacon. Same thing everyday. Bar was nice. Food was good. The best bartender there hands down is Mykayla. She deserves a raise...Staff were all good. I would recommend, but rooms need improvements.