酒店回复: Dear Yaaaagg,Thank you very much for choosing to stay with us again and for sharing such a detailed and thoughtful review. We are truly delighted to hear that your second stay was smooth and enjoyable, from the seamless check-in and online extensions to the daily housekeeping service. It is also wonderful to know that our dry cleaning service met your expectations and offered good value.We especially appreciate your comments regarding hygiene, environment, and service. Knowing that our cleanliness standards helped you feel comfortable and allergy-free, that you enjoyed the pleasant atmosphere, and that our team’s warm and smiling service made your stay worthwhile is incredibly rewarding for us. We are also delighted that you enjoyed the green apples at the front desk—they are a small gesture, but we are happy they added a special touch to your experience.Thank you once again for your kind support and trust. We truly look forward to welcoming you back for another pleasant stay in the near future.Warm regards,Ascott Thonglor Bangkok Team

酒店回复: Dear Titi,Thank you very much for sharing such a delightful review with us! We are truly pleased to hear that your stay began with a refreshing welcome drink and a smooth, efficient check-in experience. It is wonderful to know that our multilingual front desk team could assist you comfortably.We are glad you enjoyed the peaceful city skyline view, the spacious work desk, and our facilities—from the outdoor pool with its stunning urban backdrop to the fully equipped gym with panoramic views. Your kind words about our cleanliness, comfort, and service mean a great deal to our entire team.We sincerely appreciate your support and look forward to welcoming you back for another memorable stay at Ascott Thonglor Bangkok.Warm reagrds,Ascott Thonglor Bangkok Team

酒店回复: Dear Pindiren,Thank you very much for sharing your feedback with us. We sincerely apologize for the disappointment you experienced during your stay and regret that our facilities and service did not meet your expectations.Please accept our apologies for the condition of the bathroom fixtures. This is certainly not the standard we aim to maintain, and your comments have been shared with our engineering team for immediate inspection and corrective action.We are also very sorry to learn that your room allocation did not provide the comfort you expected, especially given your condition. We understand how important a quiet and restful environment is, and we regret that we were unable to accommodate your preference at the time. Your feedback has been shared with our front desk management to reinforce empathy, flexibility, and guest care in similar situations.We truly regret that your overall experience did not reflect the value you anticipated from a five-star business hotel. Your honest comments have been shared with our management team, as they are essential in helping us improve our facilities and service standards.Once again, please accept our sincere apologies for the inconvenience caused. We appreciate your feedback and hope to have the opportunity to regain your trust and provide you with a more comfortable experience in the future.Warm regards,Ascott Thonglor Bangkok Management Team

酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your experience. We are pleased to hear that our staff provided attentive service and that your luggage delivery, room comfort, cleanliness, and well-stocked amenities met your expectations. It is also wonderful to know that the nearby dining options added to your convenience. We truly appreciate your kind feedback and are delighted that you had a pleasant stay with us.Warm regards,Ascott Thonglor Bangkok Team

酒店回复: 尊敬的 Steve Choi： 非常感谢您与我们分享您的反馈。我们很高兴听到您喜欢我们便利的地理位置、友好的团队和酒店设施。然而，对于您在热水​​和打包早餐方面遇到的不便，我们深表歉意。您的意见非常宝贵，我们一定会与我们的团队分享，以确保改进。我们非常感谢您的理解，并希望有机会再次欢迎您入住曼谷雅诗阁通洛服务公寓，享受更美好的体验。 此致， 曼谷雅诗阁通洛服务公寓团队

酒店回复: Dear Valued Guest, Thank you very much for sharing your thoughtful feedback. We are delighted to know that our convenient location and friendly service made your stay enjoyable during your visit for the SAT exam. We appreciate your suggestion regarding the twin beds, and we will certainly share your comment with our management team for future improvements. We look forward to welcoming you and your family back again soon.Warm regards,Ascott Thonglor Bangkok Team

酒店回复: 尊敬的宾客： 非常感谢您抽出宝贵时间分享如此周到的评价。我们很高兴听到您在入住期间对我们便利的地理位置、客房设施、日本电视频道以及周到的便利设施感到满意。您对清洁度和舒适度的好评对我们的团队意义重大。我们也非常感谢您就浴室布局和插座位置提出的建设性反馈，我们会将这些反馈与我们的团队分享，以便在未来进行改进。我们非常重视您的意见，并期待您再次光临，享受更加愉悦的住宿体验。 此致， 曼谷雅诗阁通罗服务公寓团队

酒店回复: 尊敬的宾客： 非常感谢您精彩的评价和推荐！我们很高兴您喜欢我们便利的地理位置、友好的服务、每日丰富的早餐以及一流的泳池和健身房。您的好评对我们的团队意义重大，我们期待着您很快再次光临曼谷雅诗阁通洛服务公寓！ 此致， 曼谷雅诗阁通洛服务公寓团队

酒店回复: 亲爱的 SwaggyDaddy69： 感谢您分享您的美好体验！我们很高兴您享受了此次住宿，并觉得选择我们酒店很方便，可以延长您的旅程。很高兴您喜欢我们靠近热门屋顶酒吧的地理位置，以及我们提供的免费班车服务，方便您前往周边购物。我们期待着您再次入住曼谷雅诗阁通洛服务公寓，享受另一段难忘的住宿体验！ 此致， 曼谷雅诗阁通洛服务公寓团队

酒店回复: Dear Dindsj_520,Thank you so much for your kind words! We are delighted to hear that you enjoyed our service, beautiful scenery, and especially the swimming pool. We are also glad you found our location convenient with many nearby shopping malls. We truly appreciate your feedback and hope to welcome you back again soon for another wonderful stay!Warm reagrds,Ascott Thonglor Bangkok Team