酒店回复: Dear Valued Guest,Greetings from the Citadines Connect City Centre Singapore! It is heartening to know that your overall stay has been a positive experience despite suggesting certain aspects that may not have met your expectations. We understand that room size is an important aspect of your comfort and would like to take this opportunity to share that the hotel offers larger-sized Loft type room in our Loft Family category. Alternatively, we would recommend guests to make a reservation for 2 separate rooms for 3 occupants, to ensure a more comfortable stay. We are glad that the availability of Mandarin-Chinese speaking team members was appreciated and has made you feel especially welcomed. Your recognition for the dedication of our team members will definitely encourage them to continue exceling! Thank you!Best regards,Guest Service Manager
酒店回复: Dear Valued Guest,Greetings from Citadines Connect City Centre! Thank you for your 10/10 review!We are thrilled to hear that you have enjoyed your stay with us and that the prime location of our hotel has provided you convenience and accessibility to both public transportation and surrounding amenities. We are equally pleased to know that you have appreciated the complimentary ice-cream and to learn that our team members have impressed you with our hospitality! Thank you for taking the time to share your stay experience. We hope to welcome you back again, the next time you return to visit Singapore!Best regards,Guest Service Team
酒店回复: Dear Valued Guest,Greetings from the Citadines Connect City Centre Singapore! It is heartening to know that your overall stay experience was a positive one, despite mentioning certain aspects that may not have met your expectations. Your feedback is invaluable to us and is genuinely appreciated, and will definitely guide us in our efforts in delivering exceptional guest experiences.Thank you for taking the time to share a detailed review of your stay with us, and also providing us with constructive feedback. We hope to have an opportunity to welcome you back for an even better experience. Thank you.Best regards,Guest Service Manager
1人觉得有用
4.5分
标准房 (无窗)
独自旅行
原文
翻译由AI提供
总体来说，地理位置和服务都很棒。我不得不打电话给客房服务部才有人来打扫房间。那位女士听起来很惊讶。我不确定具体的清洁流程是什么，因为通知上只提到了更换床单和毛巾。下午的冰淇淋真是一大享受。福康宁公园近在咫尺。一定要乘坐随上随下观光巴士——The Big Bus Company！
酒店回复: Dear Valued Guest,Greetings from Citadines Connect City Centre! We are delighted to know that you have enjoyed your stay in one of our signature Loft rooms! It is great to hear that the availability of Mandarin Chinese speaking Guest Service team members was highly appreciated and ensured that you were made to feel especially welcomed. Thank you once again for your perfect 10 score and we shall look forward to welcoming you back for another equally wonderful stay!Best regards,Guest Service Manager
5.0分
高级大床房
商务出差
早餐比较简单，可以试试本地特色咖椰酱配吐司
早餐厅旁边是比较小的泳池和小健身房，
附近几百米有福康宁公园，Singapura商场很便利
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酒店回复: Dear Valued Guest,Greetings from Citadines Connect City Centre!We are thrilled to hear that your overall stay experience had been a pleasant one and are equally pleased to know that the prime location of our hotel has provided you convenience and accessibility to both public transportation and surrounding amenities.Thank you and we hope to welcome you again!Best regards,Guest Service Team
酒店回复: Dear Valued Guest,Thank you for staying with us at the Citadines Connect City Centre Singapore. We are glad that the convenience and accessibility to transportation and surrounding amenities has added value to your stay with us, and you appreciate the availability of Mandarin Chinese speaking team members at the Front Desk. We understand how important it is to have a good night of rest and it is truly regrettable to learn of the disturbance you experienced. Please know that your feedback is invaluable to us and we will be engaging with the bar across the street with regards to the disturbances caused by their loud music.We hope to have the opportunity to welcome you back again when you return to visit Singapore in the future. Thank you.Best regards,Guest Service Manager
酒店位置不错，离地铁很近，非常方便出行，房间虽然布置色彩绚丽，但实在太小，行李箱只能在门后的位置打开，走路上下楼都得小心翼翼的。洗脸池也小的可怜，化妆品多的姐姐都没办法放。服务方面值得点赞，白天有中文前台，交流无障碍，晚上没有中文服务，要借助智能手机完成交流。因为房间正对沙发床有个落地镜子，阁楼有个大电视，离床太近，我们请酒店帮忙找了大床单遮挡。酒店服务员非常礼貌，一点也没有嫌麻烦，第二天床单掉下来了，又来装了一次，也非常客气。服务绝对到位。另外，酒店3-6点还提供免费的冰激凌，对于游玩一天，又累又热的游客来说，实在是太贴心啦！有免费的行李寄存，安全感满满。如果价格能更亲民一些就更赞了！
新加坡馨乐庭连心酒店（城市中心店）位置堪称核心，步行4分钟达多美歌地铁站，3线交汇，去往乌节路、滨海湾景点便捷，周边商场餐饮密集。房间虽紧凑但干净现代，智能设施齐全。3-6点大堂免费冰淇淋很加分。
屋顶泳池可赏城市景，24小时健身房实用，staff服务友好高效。仅部分房型空间偏小，整体兼顾便捷与舒适度，性价比突出，适配观光、商务或家庭出行。
在寸土寸金的新加坡，酒店的位置不错，步行3分钟就能到多美歌地铁站，这里可是红线、紫线、橙线的换乘枢纽，无论去乌节路购物、牛车水寻味还是打卡新加坡摩天观景轮都极为便捷。周边10分钟步行范围内遍布大型商场和各式餐饮，完全不用为吃喝发愁 。让人惊喜的是酒店每天15点到18点，大堂会提供免费冰淇淋畅吃，多种口味任选，在新加坡的闷热天气里堪称“续命福利” 。房间偏小，人胖的话转个身都费劲，但迷你吧还免费提供饮料和薯片，好感度可以。一楼的咖啡厅能吃到地道的新加坡吐司早餐，不少本地人都来光顾，性价比十足 。当然也有要可提升之处，卫生打扫不积极，住4晚只打扫了一次。
总体来说，地理位置和服务都很棒。我不得不打电话给客房服务部才有人来打扫房间。那位女士听起来很惊讶。我不确定具体的清洁流程是什么，因为通知上只提到了更换床单和毛巾。下午的冰淇淋真是一大享受。福康宁公园近在咫尺。一定要乘坐随上随下观光巴士——The Big Bus Company！
我们住的是loft,哦，前台会说中文特别好。我房间里也很干净。有咖啡机。睡觉的在楼上很安静。有午茶。没有熨衣服的。
早餐比较简单，可以试试本地特色咖椰酱配吐司
早餐厅旁边是比较小的泳池和小健身房，
附近几百米有福康宁公园，Singapura商场很便利
我住了好几晚，酒店位置极佳，去新加坡任何地方都很方便，员工也很友好。离地铁站很近，洗浴用品和冰淇淋每天都会更换。早餐信息可能没传达到位，出现了一些小误会，但总的来说，对于我独自旅行来说，这是一家非常令人满意的酒店。
如果入住办理不慢的话，也比我预期的要久。
高级大床房：房间干净时尚，但酒店可以考虑配置智能电视方便观看电影。
泳池毛巾：毛巾有异味，储物柜没有标识，不好找。
免费冰淇淋供应时间是下午3点到6点，希望能至少延长到晚上9点/晚餐后。
早餐太干了，选择也很少。
位置绝佳，方便换乘多条公交和地铁线路。还可以搭乘直达机场的巴士。房间的室内设计时尚又雅致。免费赠送冰淇淋。很喜欢房间里的Monogram牌茶叶。
房间整体很干净，但每天都会从房间角落里爬出一些小虫子，这点有点烦人。
酒店去景点都很方便，对面就是地铁站口，还有商场吃食也方便
酒店房间小，卫生干净，每天都有清扫服务，前台有中文服务，还能帮忙叫车去机场。
隔音不太好，走廊有人经过都能一清二楚，楼下有酒吧，音乐声很大