酒店回复: Thank you very much for your detailed review!We’re delighted to hear that you enjoyed the comfort of the bed and the room’s equipment, and that you found the nearby convenience store useful.Regarding the daily cleaning, our rooms are serviced according to the plan indicated at check-in, but we’re always happy to arrange additional cleaning upon request. As for the location, the district is indeed newly developed, and while it may be a bit farther from the subway, many guests appreciate its calm atmosphere.We truly appreciate your feedback and hope to welcome you again soon!
酒店回复: Thank you so much for sharing your experience! We’re delighted to hear that the cleanliness and comfort of the room exceeded your expectations. We appreciate your feedback regarding the distance to the subway; fortunately, as you mentioned, there is a bus stop right outside the hotel for added convenience. We look forward to welcoming you back soon!kind regards, Adrian
5.0分
一室双人房公寓
情侣出游
特别好的酒店,前台特别有礼貌,这真的是很好的一家酒店
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酒店回复: Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay and appreciated our front desk’s hospitality. Your satisfaction means a lot to us, and we look forward to welcoming you back again soon!
酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced during your stay.While we are glad our team was able to promptly address the bed bug concern by changing your room, we deeply regret that this was followed by further discomfort. The problems you encountered with the heating system and the cold room temperature are certainly not the level of comfort we aim to provide. We are also very sorry about the continuous noise you experienced late at night and that our team was unable to resolve it immediately. Advising you to reduce the noise with a towel was clearly not an adequate solution, and we understand how frustrating this must have been.Please accept our sincere apologies for the inconvenience and disruption to your stay. Your comments have been shared with our management and maintenance teams so these issues can be thoroughly investigated and prevented in the future. We truly regret that your overall experience was unsatisfactory and appreciate your feedback, as it helps us improve our service.Kind regardsAdrian.
酒店回复: Hello,Thank you very much for your wonderful feedback! We’re delighted to hear that you found the room exceptionally clean and well-equipped, and that you enjoyed a very comfortable stay with us. It’s truly rewarding to know we are one of the most satisfying hotels you’ve stayed at in Europe so far. Our front desk team will also be very happy to hear your kind words.We are sorry to hear that finding the hotel was a bit confusing. We understand how frustrating that can be, especially when navigation needs to be recalculated several times. We appreciate you highlighting this, and we will look into ways to make our directions clearer for future guests.Thank you again for choosing Staycity Paris La Défense. We hope to welcome you back soon!Kind regards,Adrian
酒店回复: Dear Guest,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our friendly front desk service, modern facilities, and the little touches like the handwritten welcome card, snacks, and in-room coffee machine.It’s also great to know that our location worked well for you, with easy access to the metro just a short walk away.Your kind words mean a lot to our team, and we look forward to welcoming you back for another great stay!Warm regards,Benoit.
位置:酒店离最近的地铁站esplanade de la defense步行约10分钟。附近主要是住宅区和办公区,整体较为安静,也有一些超市和餐厅,总体比较便利。
设施卫生:整体较新。每天会倒垃圾,需要手纸、更换毛巾需要提前跟前台说。有一个小厨房,各种餐具都有,窗户可以打开通风。
服务:工作人员整体较为热情。城市税5.2欧/人/晚,感觉算是巴黎比较贵的。
房间内应有尽有,可以自己做饭,有冰箱,热水器咖啡机。 旁边也有超商。床很大,很舒服。 房间不是每天都打扫。 地理位置在新区,离地铁有点远
房间很干净,除了离地铁站有点远之外,其他都很好,门口就有一个公交站,房间的床也不错,整体上都比较超出预期的一个酒店
特别好的酒店,前台特别有礼貌,这真的是很好的一家酒店
房间很干净,服务态度还是比较友善的,卫生非常干净整洁,前台有位男士很乐意帮我们,拿着手机和Uber司机讲了很久让他到门口接我们!十分感谢!
发布于法国
在床上发现床虱,工作人员道歉后给我换了房间。这处理的还可以。问题是房间的空调制热不好,当时用尽所有方法都没法让温度上升,似乎是由前台统一控制的?总之房间很冷。到了晚上十二点房间里的一处装置(也不知道是不是空调相关)发出持续巨大声音,工作人员向我道歉,称他们没有办法控制,只能让我用毛巾塞住声音会小一点。入住体验并不佳。
很棒的酒店,员工态度也很好!房间舒适宽敞,住得很舒服,应有尽有。步行到地铁站大概8-10分钟,周边环境感觉挺安静的。推荐!👍🏻
房间特别干净,设施也齐全,很舒服,目前在欧洲住过最满意的酒店之一,前台服务也很不错。唯一一点,路好绕,导航换了四次才找到。
很棒的地方。地理位置优越。
酒店前台特别热情,服务很好,设施很新。房间还有手写欢迎贺卡和小零食。房间还配有咖啡机!离地铁站大概走路10分钟