酒店回复: Thank you very much for your review,I was a pleasure to welcome you,Best regards,Clement

酒店回复: Thank you very much for your detailed review!We’re delighted to hear that you enjoyed the comfort of the bed and the room’s equipment, and that you found the nearby convenience store useful.Regarding the daily cleaning, our rooms are serviced according to the plan indicated at check-in, but we’re always happy to arrange additional cleaning upon request. As for the location, the district is indeed newly developed, and while it may be a bit farther from the subway, many guests appreciate its calm atmosphere.We truly appreciate your feedback and hope to welcome you again soon!

酒店回复: Thank you so much for sharing your experience! We’re delighted to hear that the cleanliness and comfort of the room exceeded your expectations. We appreciate your feedback regarding the distance to the subway; fortunately, as you mentioned, there is a bus stop right outside the hotel for added convenience. We look forward to welcoming you back soon!kind regards, Adrian

酒店回复: Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay and appreciated our front desk’s hospitality. Your satisfaction means a lot to us, and we look forward to welcoming you back again soon!

酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced during your stay.While we are glad our team was able to promptly address the bed bug concern by changing your room, we deeply regret that this was followed by further discomfort. The problems you encountered with the heating system and the cold room temperature are certainly not the level of comfort we aim to provide. We are also very sorry about the continuous noise you experienced late at night and that our team was unable to resolve it immediately. Advising you to reduce the noise with a towel was clearly not an adequate solution, and we understand how frustrating this must have been.Please accept our sincere apologies for the inconvenience and disruption to your stay. Your comments have been shared with our management and maintenance teams so these issues can be thoroughly investigated and prevented in the future. We truly regret that your overall experience was unsatisfactory and appreciate your feedback, as it helps us improve our service.Kind regardsAdrian.

酒店回复: 尊敬的宾客： 非常感谢您亲切的评价和精彩的点评！我们很高兴听到您在我们酒店度过了愉快的时光，尤其对我们舒适宽敞的客房以及安静便捷的地理位置感到满意。 您的推荐对我们的团队意义重大，我们很高兴得知我们的员工为您提供了愉快的入住体验。 期待您再次光临！ 此致， Benoit

酒店回复: Hello,Thank you very much for your wonderful feedback! We’re delighted to hear that you found the room exceptionally clean and well-equipped, and that you enjoyed a very comfortable stay with us. It’s truly rewarding to know we are one of the most satisfying hotels you’ve stayed at in Europe so far. Our front desk team will also be very happy to hear your kind words.We are sorry to hear that finding the hotel was a bit confusing. We understand how frustrating that can be, especially when navigation needs to be recalculated several times. We appreciate you highlighting this, and we will look into ways to make our directions clearer for future guests.Thank you again for choosing Staycity Paris La Défense. We hope to welcome you back soon!Kind regards,Adrian

酒店回复: Dear Guest,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our friendly front desk service, modern facilities, and the little touches like the handwritten welcome card, snacks, and in-room coffee machine.It’s also great to know that our location worked well for you, with easy access to the metro just a short walk away.Your kind words mean a lot to our team, and we look forward to welcoming you back for another great stay!Warm regards,Benoit.